The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
SO far so good. However in the search engines listings IT SAID NO CHARGE NO CC REQUIRED SO It is okay but honesty would be nice!
I didn't think I'd have to pay, but it's not too bad if I remember to cancel.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It's awesome but I don't like that it's no free lol
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use and helped me word my experience and skills
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for helping me creating my resume, it was a great experience.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy process. They take you step by step and offer you bullets to help.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Awesome program, easy to use and lots of helpful wording
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use, also helps with adding additional pre written info love it!
Thank you for your review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I would like to see templates before buying a subscription
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I would like the ability to go back and add information
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use helps so much since my grammars it's great
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very good ai for your resume, wish there was more templates!
Thank you for your review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you your help was much appreciate d. Hope I get a job
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super easy to use and love the pre written options!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
If I could add my picture on resume, that would be great.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Said free Templates made resume surprise charge thanks.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Awesome easy fast and lots of different options i had a great experience will use again in future
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great tool to aide me in cleaning up my resume and ensuring it gets noticed!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
States it is a free service but you have to enter a credit card to receive your resume
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Its very easy to understand and helpful im going to share this site with my friends and family
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius