Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
Did realize needed to subscribe to get finished resume
It was fast and easy which makes it worth the $3 it costs.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Loved the different selections of resume templates.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Would like the ability to add a portfolio website at the top for artist-based roles.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick easy and love the suggestions that resumegenius provides.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy to find job descriptions that match with past job experiences.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So easy and helpful! I am impressed with the features!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to fill out and complete. I liked being able to preview how my final resume' would look like and make edits where needed. I'm happy with the final product.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
I love the format of software. Yet, I don't like the misinformation that I needed to pay. That should be communicated at the beginning.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Amazing program that takes the worry out of creating a resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far, this cite is really user friendly and easy to use
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Made it easy to do a resume which I have not done in 26 years.
It has been very helpful in writing my new resume. Still have some more details to finish up so I won't know until i see the end product.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I love this resume. Very simple and brief but informative. Thank you
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was lost on how to make a resume and y'all helped me more than enough.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It is advertised as free only to find out it is a subscription service that I don't need.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I spent time to create it, but I can't get the resume without paying money! I should be better informed at the beginning.
Hello Jiaqi,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
So far I've had a good user experience very helpful
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I had no idea how to build a resume. This was a tremendous help
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was quick and easy. The end product is very professional
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius