Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
Wish I found you sooner. Great site, very helpful.
Super easy template to follow with strong suggestions to help put your thoughts down on paper
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I had a great experience, very easy to use thank you.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Much easy to use, interesting, understandable, convenience, helpful
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Been using this site to develop my resume over the years as I grow professionally.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
This tool made thing much easier for me! Maybe more template choices would be nice.
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you to ResumeGenius for allowing me to create a resume instantly, and for having pre-populated suggestions to put in the corresponding sections.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
This was fast and easy. The suggested options are great.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Made me pay and took my money before subscription ended :/
Hello Grace,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very helpful! I feel this was such a great experience. It is extremely user friendly.
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Amazing, I like how easy it is to use especially the template
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Seems a little shady asking for fees at the end, all along promoting free. We shall see.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Tricked me into paying for my resume, when I initially clicked on free resume builder
Hello Abigail,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Conveniently left out i had to pay until after i invested hours of my time.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The process was very streamlined and easy to achieve
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good resume builder, but was advertised as a free resume builder when its not
Hello Brooke,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
The process was friendly and easy to navigate through.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far this is the best resume website I've used so far!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
This product is giving good recommendations in things to include in my resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I really liked how easy and detailed the format layout was. I would recommend it to everyone.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius