Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
It was easy to work with and gave great suggestions in completing specific sections. Thanks
I didn't know this would cost money until the end.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Loved it! It really helped me pull everything together nicely!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Great didn't spect to make a resume as fast and easy using resumegenius.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
WASTED SO MUCH TIME BUILDING A "FREE" RESUME only to have to pay to get it and then on AUTO renew every month unless canceled. SO BEYOND TIRED AND PISSED right now.
Hello Julie,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I do not like that this plan auto-renews. If I am getting my dream job with the resume you helped me build, I intend to not need another resume for years.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Site makes it easy to create a professional looking resume.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
A perfect tool to boost up your resume and cover letter.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Fast and easy to understand also easy to do which is amazing for someone like me that dosnt understand computers thank you
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Great and fast service. Good tips to create resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You seem to have it going on.
I just dont do well with computers
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Amazing, what seemed like rocket science was actually resumegenius.!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Very good, this program is easy and has lots of options
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good because it helps me make a decent resume for school and jobs
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The resume builder was very easy to manage,all aspects of the resume builder was self explanatory
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Extremely user friendly and interactive. Great import then edit capabilities!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent suggestions for a first time resume writer.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Had to pay money
And had to put my email in to continue...
Hello Mason,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Really great way to build a resume quickly and easily! Very impressed!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Over all excellent content, fickle editing process... had to refresh screen two times in order to keep editing and building resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius