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Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Exquisite web layout and simplified entries. Template was superb
The set up made it so easy to create and modify my resume!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Stating this service is free then requiring payment is a flat out lie
Hello Alyssa,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Quick to fill out info. The suggestions/tips were really helpful.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Free turned into payment when its all said and done, of course. More transparency would be nice.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Variety of tools to help make a professional resume for a very reasonable price.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I love how quick and easy it is to make a resume thank God for this website
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent!
It help me to do my resume in less than one hour
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Dont advertise this as a Free resume builder then Charge people for it at the end.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Inability to cancel except by phone makes it seem like a scam
Hello Thomere,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Always helps me refresh and update my resume in a timely manner.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use and gives a lot of variety for dramatically improving my resume updating experience.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was very easy to fill out and it has a lot of knowledge of what i was looking for
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Not sure what is gonna happen next. Not sure if I will get my resume
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Its amazing how quickly I was able to do my resume. 2 Thumbs Up!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy, lots of options. The typing was very slow and lagged. I don't like the membership situation. I shouldn't be automatically put into a membership I don't need.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Good experience. Would maybe like to modify it a bit more. Example the possibility to put my linkedin URL in the header
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
There is always room for improvment and it would be nice to be able to pick what goes first like education going more towrds the top
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
So easy to use and such wonderful guidance. A lot has changed since I last updated my resume. Thank you for the help!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius