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Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Good experience. Would maybe like to modify it a bit more. Example the possibility to put my linkedin URL in the header
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
There is always room for improvment and it would be nice to be able to pick what goes first like education going more towrds the top
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
So easy to use and such wonderful guidance. A lot has changed since I last updated my resume. Thank you for the help!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
The product is great, but I don't like that we are auto enrolled in a monthly subscription until we cancel. I would be better for the consumer if the subscription had a finite end date. It feels like extortion.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very simple, accurate, and trendy. The formats are unique and I love the options
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Hoping it is as easy as it says to cancel once free trial is over.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I didn't know that I needed a subscription to download my resume
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I didn't expect to pay, but everything was fine and helpful
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very quick to use and helpful add ons makes it helpful
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and intuitive. It is nice having assistance to gain ideas on what to say and how to format it.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I thought it was going to be free not a monthly fee.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Good experience with an elaborated and chronological resume formatted
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I would've paid for the resume template anyways, but it was irritating to not find out until the end.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I wish when it said free resume, it was actually free.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I absolutely love how my resume looks now compared to what I started with!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I love the program and have used it in the past to find my last job. Now on the hunt for a better paying job.
Thanks,
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for all of your help it's definitely much appreciated it was fast and easy and painless again thank you very much
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Format was easy to work with and produced a great document!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Site is easy to navigate and I like the pre written job descriptions.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius