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ResumeGeniusReviews 219,586

4.5

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From the business

Established in 2008.

Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.

Check us out!

https://vimeo.com/114529272


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
162
quality
338
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
Follow Felicity V.
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The whole advertisment of it being a free service but then needing to pay for the download was a bit of a pain in the $#*!.

Date of experience: November 17, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Ghana
1 review
0 helpful votes
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Looks great
November 16, 2023

Looks great. Very easy to use. But they didn't tell me about the payment until I was done creating the resume.

Date of experience: November 16, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Would be nice to be able to edit the fonts on the Resume, but otherwise very effective

Date of experience: November 16, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Yaritza A.
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Said free let me build my resume only to charge me when it was time to download

Date of experience: November 16, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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Very easy to use and many designs available to choose from. I have used man resume builders and this one is my favourite

Date of experience: November 16, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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I like the services basically however, I do not like the way the advertising initially states that this is a "free download" and then in the end, you are to choose a 14 day trial for a small fee or a monthly service but alas, the 14 day trial turns into a monthly service if you fail to cancel within the 14 days.

Date of experience: November 16, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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Bait and Switch
December 10, 2023

Bait and Switch. Offers free resume, then charges for retrieving resume, and auto subscription that we have to cancel. Had the charge information been upfront and notified of beforehand, different matter.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 16, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Chad,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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...
November 16, 2023

...

Date of experience: November 16, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Indiana
1 review
0 helpful votes
Follow daniel F.
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You guys make it hard to get a resume and just charge

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 16, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Daniel,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Mohammad L.
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Awesome!
November 16, 2023

Awesome! Everyone like me who has experience but does not know how to articulate the words needs this tool.

Date of experience: November 16, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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I was super surprised at all of the pre-notes that you could feel your skills and your things with very impressed

Date of experience: November 16, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
2 reviews
0 helpful votes
Follow Maria V.
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Product seems good, I don't like the affirmative, auto credit card feature!

Date of experience: November 16, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Daniela Y.
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This was so helpful and easy to use by far the best one

Date of experience: November 16, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Jeremiah M.
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Suggested items for form filling are very helpful.

Date of experience: November 16, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Krystal T.
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I am very satisfy with your follow through each steps of the resume platform. It's very helpful.

Thank you
KKS

Date of experience: November 16, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ghana
1 review
0 helpful votes
Follow SAMUEL X.
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Exquisite web layout and simplified entries. Template was superb

Date of experience: November 16, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Candace S.
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The set up made it so easy to create and modify my resume!

Date of experience: November 16, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Alyssa L.
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Stating this service is free then requiring payment is a flat out lie

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 16, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Alyssa,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Marise H.
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Quick to fill out info
November 16, 2023

Quick to fill out info. The suggestions/tips were really helpful.

Date of experience: November 16, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow Lucas L.
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Free turned into payment when its all said and done, of course. More transparency would be nice.

Date of experience: November 16, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius