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ResumeGeniusReviews 219,475

4.5

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From the business

Established in 2008.

Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.

Check us out!

https://vimeo.com/114529272


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
162
quality
333
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
Follow Eddie E.
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The resume building process was super easy and painless.

Date of experience: December 13, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Oregon
1 review
0 helpful votes
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I tried to pay and my bank twice refused it for fraud. I tried to chat but nobody was there. When I called they told me I had to used a credit card.The process of paying and getting my downloaded resume (which I hope will download now) was too laborious and I am afraid the company is not legit. I finally charged my credit card but hope it was not put through 2 or 3 times.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 13, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Meggan,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Anton V.
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I did not realize that I would have to pay just to print a resume.

Date of experience: December 13, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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Tool is easy to use although when adding additional jobs, the bulleted skills list prompt lists the first job's name every time, although it is really giving you skills for the job you are adding. It is a bit confusing at first until you realize this.

Date of experience: December 13, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow Yarikza M.
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Quick, the process was simple and insightful. Good variety of templates to choose from.

Date of experience: December 13, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Tyrone B.
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Great i loved how easy it was to create a resume to my liking

Date of experience: December 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow Dawson B.
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Easy to use and very helpful with making my resume.

Date of experience: December 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Delia B.
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Sometimes it's difficult to put into words certain things and the fact that this offers bullets according to what you state is amazing.

Date of experience: December 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Resume was really easy to create with exceptional look to it that is easily changed to fit different requirements.

Date of experience: December 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Rebecca N.
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Such an excellent way to quickly put together a professional resume.

Date of experience: December 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Indiana
1 review
0 helpful votes
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Good good good good good good good good good fgood

Date of experience: December 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Zealand
1 review
0 helpful votes
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Advertised as a free CV builder
December 12, 2023

Advertised as a free CV builder - do all the work then have to pay for it to be downloaded!

Date of experience: December 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Australia
1 review
0 helpful votes
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I don't like the fact that you have to sign up for monthly payments

Date of experience: December 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Mississippi
1 review
0 helpful votes
Follow Megan Y.
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I was under the impression that this was a free resume builder. I was taken by surprise when I was asked for my credit card.

Date of experience: December 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Swaka O.
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They are very helpful in helping you sort out things you need to put on paper so you don't forget

Date of experience: December 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow NATHAN V.
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Initial look of the resume looks great
December 12, 2023

Initial look of the resume looks great. Couldn't really tell if much word replace/editing was done? It would actually be nice to see if any automation was done to touch things up.

Date of experience: December 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
Follow Salvatore J.
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Google said that this was a free service however after spending time on my resume, it charged me.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Salvatore,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow McKenna A.
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It was helpful as a graduating college student to have help putting professional language around my professional experiences.

Date of experience: December 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow CHRISTIAN J.
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This is very expensive
January 4, 2024

This is very expensive. $24/month for this is too much.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Christian,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Michael F.
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I had a good time to build a good resume. Thank you for your help.

Date of experience: December 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius