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ResumeGeniusReviews 219,467

4.5

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From the business

Established in 2008.

Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.

Check us out!

https://vimeo.com/114529272


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
162
quality
331
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
Follow Jennifer I.
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:) :) :) :) :)
December 14, 2023

:) :) :) :) :)

Date of experience: December 14, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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I did not use any of the written prompts provided but it did give me with a lot of inspiration when deciding how I wanted to build my resume. You can also select a format and that was really helpful as well.

Date of experience: December 14, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
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Was really helpful and helped me think of stuff way quicker

Date of experience: December 13, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
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It says free resume builder on google but they make you pay at the end. Wish they'd been up-front about it.

Date of experience: December 13, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
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If it costs, you should state that right away, not after someone has spend 30 minutes building a resume.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 13, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Brea,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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This was very helpful, however i was not initially aware that I would haven to pay.

Date of experience: December 13, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
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…………………………
December 13, 2023

…………………………

Date of experience: December 13, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow David W.
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EASY TO FOLLOW DIRECTIONS
December 13, 2023

EASY TO FOLLOW DIRECTIONS. EASY TO CREATE AND OR UPDATE A RESUME THAT LOOKS AND SOUNDS PROFESSIONAL.

Date of experience: December 13, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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I tried to make the transaction once but had to do it twice because it did not work hitch was quite annoying.

Date of experience: December 13, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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Great and quick tool to update a messy or outdated resume'.

Date of experience: December 13, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Good website, but having to pay after all of the work ruins it.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 13, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Paige,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow jonkeria W.
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I don't like that you guys don't take chime. I can understand not accepting cash app but I know a lot of people that use chime.

Date of experience: December 13, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Sheretta V.
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I was very easy and focused on what I needed for my resume as an ER nurse

Date of experience: December 13, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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The resume building process was super easy and painless.

Date of experience: December 13, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Oregon
1 review
0 helpful votes
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I tried to pay and my bank twice refused it for fraud. I tried to chat but nobody was there. When I called they told me I had to used a credit card.The process of paying and getting my downloaded resume (which I hope will download now) was too laborious and I am afraid the company is not legit. I finally charged my credit card but hope it was not put through 2 or 3 times.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 13, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Meggan,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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I did not realize that I would have to pay just to print a resume.

Date of experience: December 13, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Jeanette B.
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Tool is easy to use although when adding additional jobs, the bulleted skills list prompt lists the first job's name every time, although it is really giving you skills for the job you are adding. It is a bit confusing at first until you realize this.

Date of experience: December 13, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow Yarikza M.
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Quick, the process was simple and insightful. Good variety of templates to choose from.

Date of experience: December 13, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Great i loved how easy it was to create a resume to my liking

Date of experience: December 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
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Easy to use and very helpful with making my resume.

Date of experience: December 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius