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Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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I didn't struggle building my resume as I did with other platforms.
The cost for the resume comes as a surprise - which is bad.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for providing something i can relate to.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It made a daunting task a simple task just by answering questions and uploading a former resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
"Free resume builder" is very misleading. The service is excellent but was thrown off about having to pay to download my resume when it was advertised as free.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I like how easy it is to make a professional resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Said it would be free but, then had charges in order to download.
Hello Hope,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very good app, the price is very low so it good too
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The resume building is free, the acquiring of said resume is not.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Nice, but they play it off like it's free and after you spend hours on your resume suddenly you have to pay to use it.
Hello Robyn,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
This site claims it is free. Once you create your resume, they will not allow you to access it until you pay. It is a scam.
Hello Bill,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Easy to understand and it helps with so many things
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was lead to believe this was a free service. Once I finished working on my resume for an hour, I was then only allowed to download my resume for a fee. This should have been disclosed at the start of the process.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
You bait people into a subscription in the small print. It's very misleading
Hello Shelby,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It seems like a free service and makes you do all that just to charge you at the end. Not dishonest but should clarify at the end that it is a paid service
Hello Giancarlo,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Appreciated the prompts but would like more formatting options.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super user friendly way to get a resume done, very efficient! Will use again and recommend
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy and practical suggestions and styles to select from
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I wish the fee had been mentioned before I used the program.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very nice tool for creating a thorough and attractive resume,
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius