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Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Amazing templates loved the fillers to help me as well.
This is amazing. This took away all of my anxiety.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very user friendly and very good suggestion prompts
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Please let it be free if you claim it's free
Paying and not having a cancellation option freely and having to call or email to cancel a subscription ain't right
Hello Soliat,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
10/10 bkfjbsdkvjbksjdBVjkcvk;jsdvkjsbvkj s
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
:)) Fast efficient professional convenient affordable
I would recommend Resume Genius to anyone I know! Thumbs up to RG
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Advertised as free but couldnt access resume with out paying
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easiest way to improve my resume and improve my odds of getting my application looked at.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very quick and efficient way to create a polished looking resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I specifically searched free resume building and this site advertised as such until I was ready to download the resume. Suddenly there is a fee to access resume and monthly fee thereafter.
Hello Stephanie,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Would have been nice to be able to reorder items, especially custom items.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
All the information says the resume builder is free until you try to download your resume.
Hello Drew,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It was a good experience and the setup was helpful except I couldn't access my volunteer experience to edit the input. I would like to have added another exerience. I also would have appreciated the ability to shift my skills in their numerical order.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great organization with excellent suggestions that needed occasional adjustment
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I wish the pricing was disclosed up front. Otherwise, functionality is nice.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I didn't struggle building my resume as I did with other platforms.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The cost for the resume comes as a surprise - which is bad.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for providing something i can relate to.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It made a daunting task a simple task just by answering questions and uploading a former resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
"Free resume builder" is very misleading. The service is excellent but was thrown off about having to pay to download my resume when it was advertised as free.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius