Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
Excellent easily accessible resource Was more great
...
Thank you for your review. We are happy you enjoyed your experience.
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Resume Genius
Quick, easy, and it looks way more professional than I could have ever made it!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Truly best experience for quickly putting together a perfect resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I had already created a resume last year but was unable to go back this year and update it.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The assistance the system generated was much appreciated.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
EASY to use! Great prompts along the way. Pretty resume templates.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
The experience was smooth, however the advertising was misleading. The "free" resumes aren't free so you go through all the steps to be told at the end you need to pay.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Resume builder was great, but felt like I was tricked into doing the whole thing before being told I had to pay to download it. I think it said "free" before I started.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy to use, streamlined access - some features did not load correctly from former resume, but it was still a timesaver not having to enter everything from scratch.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very professional and quick. Made creating my resume easy.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful in making a professional and clean resume
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was advertised as free. Spent time doing it and then was charged. Not cool
Hello Heidi,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I like he recommendations the system provides fro adding details to your job
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I thought it was a free service and now i have to pay.
Hello Nadine,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
The experience was pleasant. Although no way of confirming only one page.
One star removed for $23.95 auto charge after 14 days. No way to opt out.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Payment requirements should have been informed from the beginning.
Hello Praveen,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Nice and easy, gave me good input, messages, and skills to put into my resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very professional options available for your resume.
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Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius