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ResumeGeniusReviews 215,655

4.5

From the business

Established in 2008.

Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.

Check us out!

https://vimeo.com/114529272


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
162
quality
192
This company responds to reviews on average within 1 day
California
1 review
0 helpful votes
Follow Lucy J.
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Don't advertise as free and then when I try to download the resume created, oh, actually it's $3. That doesn't build trust.

Date of experience: November 7, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
2 reviews
0 helpful votes
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Great website for resume
November 7, 2023

Great website for resume. Almost fills itself out.

Date of experience: November 7, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
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Wonderful!
November 7, 2023

Wonderful! This whole process was simple and straightforward! As well as affordable!

Date of experience: November 7, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Netherlands
1 review
0 helpful votes
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Not being honest about the cost from the beginning

Date of experience: November 7, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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It is misleading when you advertise free template but I really found your site extremely user friendly, organized and helpful

Date of experience: November 7, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Makes you pay to get your resume and claims to be free.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 7, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Mason,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Oklahoma
1 review
0 helpful votes
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Downloaded my resume but did not update on this site. I wanted to load what I had and just work with the template.

Date of experience: November 7, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
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Great resume builder
November 7, 2023

Great resume builder. Took about 5 minutes and now I am ready to apply for jobs!

Date of experience: November 7, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
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Don't call it free, it's dishonest and comes off as desperate to turn around and ask for money. If you need help, there are resources near you that you can reach out to, but I'm trying to get by just like you are and I don't appreciate your hand in my pocket. This has been your free feedback, help yourself to a complimentary introspective look at your asking habits on the way out!

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 7, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Samuel,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
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You all lied in your advertising
November 30, 2023

You all lied in your advertising. You stated we could build resumes free without creating an account or using our credit cards.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 7, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Sandy,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Mykola G.
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спасибо,очень удобно для составления резюме,много шаблонов

Date of experience: November 7, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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I need a resume for an application, but it has been so long since I completed a resume. This site was extremely helpful.

Date of experience: November 7, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

AE
1 review
0 helpful votes
Follow THAMEEM L.
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Some more enhancement required
November 7, 2023

Some more enhancement required. Please refer to cvenhance site they have more features to change the layouts.Eg:- The left column or side can be moved to another side

Date of experience: November 7, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
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Great service
November 7, 2023

Great service. Makes resume building seamless and easy.

Date of experience: November 7, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Kentucky
1 review
0 helpful votes
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Most of the time it was easy to edit
November 7, 2023

Most of the time it was easy to edit. Very helpful and easy to use!

Date of experience: November 7, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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I uploaded my resume but it did not fill in correctly on my job experience and volunteer work

Date of experience: November 7, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Kenya
1 review
0 helpful votes
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Quite easy to navigate through with excellent options available.

Date of experience: November 7, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

New York
1 review
0 helpful votes
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Clicked an add that lead me to believe this website offered a free service then after filling out all necessary information i was billed.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 6, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Keith,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

KR
1 review
0 helpful votes
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Very Good, automated response were my favourite
November 6, 2023

Very Good, automated response were my favourite. Will keep using the service in the future depending what happens next

Date of experience: November 6, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
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Quick & efficient...
November 6, 2023

Quick & efficient... I can't believe I didn't use this sooner.

Date of experience: November 6, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius