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ResumeGeniusReviews 216,136

4.5

From the business

Established in 2008.

Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.

Check us out!

https://vimeo.com/114529272


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
162
quality
210
This company responds to reviews on average within 1 day
Canada
1 review
0 helpful votes
Follow Bethany Y.
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Did not like that it said it was free and it was not

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Bethany,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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I had a wonderful experience with resumegenius. It was very helpful!

Date of experience: December 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
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Advertises free resume builder but makes you pay to download

Date of experience: December 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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So far so good
December 4, 2023

So far so good. I do not appreciate a $23.95 fee being added at 14 days. I will not accept that.

Date of experience: December 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Mexico
1 review
0 helpful votes
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The drop down did not work
December 27, 2023

The drop down did not work. Orange to green or blue? Education must fit one first page.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Ted,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
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Quick Easy and well written skills and more to easily add to your resume.

Date of experience: December 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
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Would appreciate transparency on the payment but the service is good.

Date of experience: December 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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User friendly, love the selection of formatting available.

Date of experience: December 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Utah
1 review
0 helpful votes
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Easy to work with and great suggestions to put on the resume.

Date of experience: December 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

India
1 review
0 helpful votes
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Payment process was too slow
December 27, 2023

Payment process was too slow. No multiple options. Please improve it. Thanks.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Chandra,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Easy to use with expert suggestions if you need help

Date of experience: December 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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This definitely took the anxiety out of building a resume from scratch after not having to need one for many years. Very easy and not to painful once you decide on a few things like templets and stuff.

Date of experience: December 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Hawaii
1 review
0 helpful votes
Follow Vanessa-Lee Z.
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Awesome service for creating a professional resume.

Date of experience: December 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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I still had to go back and make edits on my experience, it didn't seem to save my end dates for each position

Date of experience: December 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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Quick and easy
December 3, 2023

Quick and easy. Good quality of resume that really pointed out my job experience

Date of experience: December 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Maine
1 review
0 helpful votes
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I'd like to be able to drag the location of education and awards. Like the guidance and option to prefill experiences

Date of experience: December 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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N/a there is nothing that could change my experience

Date of experience: December 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Good, but will see all the capabilities after I pay for the trial

Date of experience: December 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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Do not want a subscription
December 27, 2023

Do not want a subscription. Waste of money. Cancelling immediately after downloading resume. I have shame even paying for this service after being advertised as free.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Zachary,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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Simply outstanding!
December 3, 2023

Simply outstanding! Thak you for ensuring accurate bullets are provided to match the job description.

Date of experience: December 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius