Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
Did not like that it said it was free and it was not
I had a wonderful experience with resumegenius. It was very helpful!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Advertises free resume builder but makes you pay to download
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
So far so good. I do not appreciate a $23.95 fee being added at 14 days. I will not accept that.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The drop down did not work. Orange to green or blue? Education must fit one first page.
Hello Ted,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Quick Easy and well written skills and more to easily add to your resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Would appreciate transparency on the payment but the service is good.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
User friendly, love the selection of formatting available.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to work with and great suggestions to put on the resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Payment process was too slow. No multiple options. Please improve it. Thanks.
Hello Chandra,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Easy to use with expert suggestions if you need help
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This definitely took the anxiety out of building a resume from scratch after not having to need one for many years. Very easy and not to painful once you decide on a few things like templets and stuff.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Awesome service for creating a professional resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I still had to go back and make edits on my experience, it didn't seem to save my end dates for each position
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Quick and easy. Good quality of resume that really pointed out my job experience
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I'd like to be able to drag the location of education and awards. Like the guidance and option to prefill experiences
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
N/a there is nothing that could change my experience
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good, but will see all the capabilities after I pay for the trial
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Do not want a subscription. Waste of money. Cancelling immediately after downloading resume. I have shame even paying for this service after being advertised as free.
Hello Zachary,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Simply outstanding! Thak you for ensuring accurate bullets are provided to match the job description.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Hello Bethany,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius