Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
Good overall but could not update volunteer section
Incredibly easy to use and I created a lovely resume in no time!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I wish it was more upfront with the cost before I built the resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You should be more upfront that people will have to pay to get their resume, instead of going through all the steps and at the end wanting payment. I will be refunding immediatly after. Thanks!
Hello Jordan,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
This website is amazing for helping beginners build their resumes.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Extremely easy and walks you through step by step.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Helped me get a wonderful resume done and quickly!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I like the layouts and easy input of data. I do not like the format the cell numbers are in on the CV, it does not suit Australian mobile numbers.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Would have been nice to know of the charges and mandatory subscription before spending the entire time writing everything out.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy intuitive and quick. Everything you need in one place. I will use for all future resume needs.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Would like to see a final draft before having to pay
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love it, easy to use and savvy. My resume is up to standard.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I have a very difficult time creating a professional resume, but this simplified everything. I just now hope I get interviewed and hired.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thanks. It was easy and I was able to import my own and use y'all's suggestions to make it better
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was charged $23.95 instead of the $2.95 advertised
Hello Matthew,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Helpful resume builder with different templates and job descriptions.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love this platform! You made my resume look beautiful, and the user interface is so simple. Thank you!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
……………….$$$
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great place when you need to make a professional resume in a pinch.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius