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ResumeGeniusReviews 214,979

4.5

From the business

Established in 2008.

Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.

Check us out!

https://vimeo.com/114529272


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
162
quality
186
This company responds to reviews on average within 1 day
Ohio
1 review
0 helpful votes
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I hope it's easy to cancel but its money well spent to create my resume.

Date of experience: November 10, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
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Awesome job and pre-filled applicable information!
November 10, 2023

Awesome job and pre-filled applicable information!

Date of experience: November 10, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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I've tried creating a resume on different sites, but this by far is the most helpful!

Date of experience: November 10, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
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Very long and didnt alert me there was any cost until after i spent 2 hours its very un-ethical and a $#*!ty way to do business but great way to lose it.

Date of experience: November 9, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Australia
1 review
0 helpful votes
Follow K'dan J.
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It's amazing when it comes to making the resume/coverletter but I have a few complaints
1) When searching for the resume it states that the resume is free to create (It is not) and you find out that it isn't after creating the resume, you can't do anything including emailing, downloading ect without paying. I understand that you created it to earn money, but the heads up would have been nice.

2) Most options have University/College but in Australia we also have "TAFE" which is neither (It may occasionally be classed as a College but very rarely).

Other than that, I found the options rather handy and the steps were very easy to comprehend. I hope that in the future you will add more colour options for resumes/cover letters. Thanks for reading.

Date of experience: November 9, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for your review!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Able to work independently and excellent team player with strong work ethic
Attentive learner, ready to learn new skills and willing to adapt
Implement safe work practices to ensure a safe environment for all
Work well under pressure and in fast-paced environment
Provide good customer service to ensure guest rooms are comfortable and clean

Date of experience: November 9, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Would have liked to know it was going to cost because it stated free when I initially clicked it.

Date of experience: November 9, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

South Carolina
4 reviews
0 helpful votes
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Have had to try to pay and get my resume many times to finally get the transaction to go through.

Date of experience: November 9, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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Very easy to use
November 9, 2023

Very easy to use. Your suggestions are very helpful

Date of experience: November 9, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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I have never used a better resume maker and I have used more than 10+ before this one.

Date of experience: November 9, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Utah
1 review
0 helpful votes
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Too much small print about the payment, it made me not trust you guys

Date of experience: November 9, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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Easy to navigate and very user friendly
November 9, 2023

Easy to navigate and very user friendly. Creative per-sets that really elevate your job skills.

Date of experience: November 9, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow KIMBERLY F.
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Why should I have to pay $23 just to download my resume once.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 9, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Kimberly,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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I've used other resume services without having to pay and this was an inconvenience for me as I did not know I would be charged to download my resume so I feel obligated to pay since I don't want to start over.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 9, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Aidee,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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I would have greatly appreciated if you would have told me before spending 45 minutes on my resume that I needed to pay for this service to get access to it.

Date of experience: November 9, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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This resume genius is genius!
November 9, 2023

This resume genius is genius! Thank you for making my life so much easier!

Date of experience: November 9, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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It is not free
November 9, 2023

It is not free. It is not a free service as indicated

Date of experience: November 9, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
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Great this was really easy and professional looking

Date of experience: November 9, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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This website said my resume would be free
November 9, 2023

This website said my resume would be free. So aside from the false advertisement, the website was easy to use and I appreciate that it had a lot of professional verbiage to choose from.

Date of experience: November 9, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Kentucky
1 review
0 helpful votes
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Very easy, clear instruction
November 9, 2023

Very easy, clear instruction. Great bullet point included!

Date of experience: November 9, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

ResumeGenius Reviews - Read 214,979 Customer Reviews of ResumeGenius | Sitejabber