Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
As someone re-entering the job market after a long while, I found resumegenius invaluable for assembling a modern and effective resume.
Amazing detailed resume perfect for new opportunities
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great very easy to use and added a of very good info to help me build my resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great, easy software to navigate and get your resume fast and simple
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Everything was great, but I was under the impression that this was a free service sight. I didn't like getting all the way to the end only to find out I had to pay.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Stated no cc required but one is needed to actually use the resume. Very deceptive
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I already signed and pay monthly and now you have charged me again. I will be cancelling with the bank as i have tried to contact you on a few occasions with no response.
It has been a bad experienced and i will not recommend it to anyone. In fact, i will be contacting fair trade.
Hello Karli,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
This was the best experience I have ever had with a resume builder. Not only did I get to make a new resume I got to incorporate my old one into it.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Straight forward and I like the layouts to choose from, I haven't had to write a resume in a very very long time. It's easy for me and I like the prompts.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
It was so very easy and user friendly to make a resume! Thank you!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I had some issues when attempting to remove and change some items
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Simple, qiuck and easy. I've been trying to get a resume completed for more than a yr and each time i build it mysrlf it 5 plus pages and not worded correctly. This was fast and easy
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Quick and efficient, but could use more job specific add ons
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I usually overthink everything which makes it hard to get things done. This resume builder helped me do every thing easier and faster.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
After multiple attempts at other sights falling short, Resume Builder exceeded my expectations
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Its been really easy and helpful to build my resume although it is very frustrating that when I try to edit a sentence it won't let me and my typing automatically gets moved to the beginning of the paragraph
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Would like to be able to switch the header with body of other formats
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Good experience, the journey was pleasant and easy
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was very easy to write my resume with your company help.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Said it was Free resume. Should say Free to start, but if you want to keep resume then you need to pay. By the time I spent filling it out of course im gonna have to pay to keep it.
Hello Bret,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius