Established in 2008. Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience. Check us out! https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
I am very impressed with Resume Genius and how easy it is to create a professional and customized resume. The website has a lot of templates and examples to choose from, and the resume builder guides you through every step of the process. Resume Genius is a great tool for anyone who wants to create a resume that showcases their best qualities and qualifications. I highly recommend it!
Two of my credit cards got rejected for some unknown reason
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Beautiful templates and helpful suggestions aid in creating a succinct modern resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Some of the copy-overs of info on my previous resume were a bit quirky. But overall it was easy to use and easy to correct
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Fantastic. Very easy to build and work with in this format
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You said it's free then held my resume hostage until I paid. I did like being bale to be walked through with suggestions on improvement
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great job making it, and easy to do. Like to know of pay first
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Going through the process made me realize I was short changing myself when setting up my resume. Great and useful suggestions.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for your review!
Regards,
Resume Genius
Amazing system, just recommend promoting cost earlier in the resume building process.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Could not get payment to go through, took about 5 or 6 tries
Hello Greg,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I haven't looked at my resume in over five years. Surprisingly, this was pretty simple, fast, and effective. However, it's somewhat misleading. It's advertised as free, but in fact, there is an upfront fee. Still, it's worth it.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Forces you to pay before downloading or printing, and then wouldn't accept 4 of my credit cards or debit cards. Very annoyed.
Hello Lauren,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Creating my resume was very easy and took much less time then it would have if I was trying to format it myself. However the monthly payment is very expensive.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use...I just needed one resume as a formal part of a volunteer interview.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Made it super easy! Multiple templates to choose from that were all appealing.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
So easy, relieves me of much anxiety regarding my resume formatting etc
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy and quick way to create a professional resume!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent format, easy to input, and great suggested wording. I highly recommend.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy, really liked the pre loaded templates
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Appreciated the built in bullets to help mold what i want to say
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius