The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
This site lied to me. Not only was the resume NOT free, they want to dip into my bank account after 30days...What?
Amazing! Quick and easy. I was intimidated by having to create a resume but this made it an amazing and stressfree experience.
Easy and fast, very well w rote out program and many choices thank you
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Haven't seen my resume yet, but so far very easy to maneuver around the program. Can't wait to see the final products
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was all pretty good, and easy to use. The only thing I didn't really like was that the extracurriculars were mandatory.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I have trouble building resumes but this program made it so much easier and it gave some really good suggestions and templets.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The whole process was quick and easy! I am very pleased with the options that were offered.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I would like more editing overall, not just editing a professional summary. The rest is great and I really like it.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was under the impression that it was completely free. Most things in life aren't so its fine, I'll pay the $1.95
I searched "free" resume builder and then after was met with a paywall. Disappointing. Otherwise better than making a resume on Word.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Good experience. Would maybe like to modify it a bit more. Example the possibility to put my linkedin URL in the header
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was at my last job for 19yrs and was uncomfortable thinking about a resume, but ResumeGenius made it easy and quick.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Before allowing a person to spend 40 minutes qorking on a resume you should make them aware of the cost before proceeding.
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
Good and very easy. Fast and excellent. Very recommendable.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great templates easy to use great suggestions and for a good price
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I am currently writing this because it is forcing me to. I just want to get my resume
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Sure was a lot easier to get a job 25 years,it didn't.couple months frustration to figure it out on a cell
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy way to upgrade your resume to a new and professional looking format.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The process from start to finish was incredibly easy and there were so many options and templates to choose from!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I wish i knew i had to pay before i created the whole thing. Dont do this to customers, be honest and you ll get more out of it for the business.
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Hello Aunnie,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius