• ResumeGenius

ResumeGenius

Overview

ResumeGenius has a rating of 4.5 stars from 174,232 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeGenius most frequently mention great experience, easy process, and bullet points. ResumeGenius ranks 1st among Resume sites.

  • Value
    156
  • Quality
    173

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.9%
Positive
47,028
Neutral
3,684
Negative
2,183
29
See all photos

What reviewers want you to know

Positive highlights

  • The generated resume templates and suggested bullet points were fantastic.
  • Resume Genius has a team of amazing customer service representatives who are very patient and professional.

Critical highlights

  • Could not fill out credit card details on desktop site
  • It has great tools but at no point did it say that it would cost money at the end.
How would you rate ResumeGenius?
Top Positive Review

“With 8 years of experience in medical equipment sales,...”

Sara A.
2/16/24

With 8 years of experience in medical equipment sales, I've excelled as a Sales Manager. Achieving top sales status for Neurosurgical devices in Africa, I specialize in promoting leading brands like Integra Life Sciences and Codman. Proficient in hospital management and critical care unit promotion, I drive success through strategic sales initiatives and strong industry relationships.

Top Critical Review

“Kinda bullshit that you help me go through the entire...”

Tasney C.
3/19/24

Kinda bull$#*! that you help me go through the entire process of bolstering up my resume only to charge me at the last possible second just to download the resume that was fixed. Had I known beforehand that you'd be charging me to get MY OWN RESUME back right at the end, I would have chosen another company to go through. Enjoy your $3 because that will be all you're getting out of me. Also, saying "you must have put a 1 or 2 star review by mistake" is $#*!ing wild. Do better.

Reviews (174,232)

Rating

Timeframe

Other

Reviews that mention popular keywords

bullet points (479) credit card (386) customer service (283) use love (146) use thanks (169) cost money (277) time building (77) business practice (65)
Thumbnail of user saraa907
1 review
0 helpful votes
February 16th, 2024
Verified purchase

With 8 years of experience in medical equipment sales, I've excelled as a Sales Manager. Achieving top sales status for Neurosurgical devices in Africa, I specialize in promoting leading brands like Integra Life Sciences and Codman. Proficient in hospital management and critical care unit promotion, I drive success through strategic sales initiatives and strong industry relationships.

Reason I chose this business:

My Friend suggested

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user gabriell464
1 review
0 helpful votes
March 27th, 2024
Verified purchase

ResumeGenius was very helpful in creating a resume. It has options for well written job skills related to your work history. I wouldn't use their pre-written skills, but if you don't know how to describe something, its great for brainstorming. It's very easily navigable and user friendly. After filling out essential information,the website can generate a well written summary of your resume. They even put it in different resume formats to suit your needs and fit your desired look. Extremely helpful in creating my resume as I have never felt confident in writing one. Thank you Resume genius!

Reason I chose this business:

It was easy to use, and did a great job helping me to write my resume. The formats were very nice as well. I liked that the website had job skill suggestions because they helped me to incorporate well written language into my resume.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Thumbnail of user anthonyp2108
1 review
0 helpful votes
February 16th, 2024
Verified purchase

Advertising suggests access to templates and downloads is free, but its clear now that you have to pay to do anything on this site. I don't mind paying for a trial, but the auto-renewal reeks of a scam. This is particularly troubling based on the significant renewal price jump. I fearful you site will make it impossible for me to cancel in time to stop resumegenius from charging more than the $2.95 I'm willing to part with.

Reason I chose this business:

Higher rating than many others on a review that I've read.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user michaelm13531
1 review
0 helpful votes
January 24th, 2024
Verified purchase

Resume Genius has made this process super easy. I will say for constructive criticism, it would not space some of my bullets out correctly. It needs a little improvement but overall, a very positive experience.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user gracyo1
1 review
0 helpful votes
March 4th, 2024
Verified purchase

Incredible website that is so user friendly and easy to use. Has definitely made the task of creating a new resume much more enjoyable. I appreciate all the help!

Reason I chose this business:

Wanted quick help with making a resume and really like the website experience

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user ashtonp52
1 review
0 helpful votes
March 29th, 2024
Verified purchase

Its super easy to use, i love the user friendly interface. But when I went back to update some stuff on my resume after i was directed to the billing screen. It deleted all of my information except my contact. So i was forced to do the whole process over again before i could choose to purchase the subscription. Otherwise, fixing this problem would easily grant a 4 star rating!

Reason I chose this business:

Found it on google images whilst trying to format my crappy google document resume.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user christopherh2389
1 review
0 helpful votes
April 11th, 2024
Verified purchase

Quick and efficient. I haven't had to submit an actual resume in well over a decade so this helped out tremendously. Thanks

Reason I chose this business:

First thing that came up on Google

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user laquishad4
1 review
0 helpful votes
January 31st, 2024
Verified purchase

Absolutely loved it! The site is extremely user friendly. I believe someone 80 years young could use this site with ease.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user patrickh1398
1 review
0 helpful votes
January 11th, 2024
Verified purchase

This was a very easy process to update my resume. I loved the suggestions provided to help me with wording it properly.

Reason I chose this business:

It was a random search, but I'm glad I chose RG.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user carries732
1 review
0 helpful votes
January 18th, 2024
Verified purchase

Love this site! So easy to navigate and so helpful. I get stumped on what kind of "corporate" lingo to use in my resume. This gives me a big confidence boost when sending it out!

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Thumbnail of user fredrickw60
1 review
0 helpful votes
February 2nd, 2024
Verified purchase

I was absolutely dreading the idea of having to make a resume. It's been so long. However, this experience was pretty incredible and fun! I was extremely surprised!

The one thing that I absolutely have about resumes is that most of them are complete bs. I know my friends and their history. After reading their resumes, I can't help but to laugh. The selecting of generated "skills" during this process was my favorite. So many to choose from and to edit!

Thank you! Well worth the price!

Reason I chose this business:

It was the first pop-up via Google search.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Thumbnail of user tasneyc
1 review
0 helpful votes
March 19th, 2024
Verified purchase

Kinda bull$#*! that you help me go through the entire process of bolstering up my resume only to charge me at the last possible second just to download the resume that was fixed. Had I known beforehand that you'd be charging me to get MY OWN RESUME back right at the end, I would have chosen another company to go through. Enjoy your $3 because that will be all you're getting out of me. Also, saying "you must have put a 1 or 2 star review by mistake" is $#*!ing wild. Do better.

Reason I chose this business:

I chose this site because it was one of the top recommended ones on google. I was actually hyping your website up to my boyfriend, who is also needing to update his resume, but now I will recommend he update his resume elsewhere.

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Tasney,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user rosap229
1 review
0 helpful votes
March 27th, 2024
Verified purchase

Awesome! This website went above and beyond my expectations. I will definitely be using this in the future. Thank you!

Reason I chose this business:

For my resume.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Thumbnail of user anthonyc3017
1 review
0 helpful votes
April 14th, 2024
Verified purchase

Very Helpful website. Love the use of AI to help in certain scenarios where finding the right verbiage seems impossible.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user hannah91
1 review
0 helpful votes
February 5th, 2024
Verified purchase

I loved how seamless I was able to curate the perfect resume. Between the layout options and helpful generated bullet point descriptions I feel confident transitioning into a new role!
The only reason I am giving 4 stars is due to the issues when attempting to check out at the end. It kept prompting me to put in a valid card number, which I was, and would not work. This is very frustrating when you've spent a considerable amount of time perfecting your resume. I know I am not the only person who has experienced this issue either.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user davidm11187
1 review
0 helpful votes
April 24th, 2024
Verified purchase

I needed help building a resume for so long and never knew where to start or get help. Thank you!

Reason I chose this business:

To put my resume online

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user tarcillad
1 review
0 helpful votes
February 21st, 2024
Verified purchase

You guys were truly so helpful! Made it so easy and NOT stressful gave me tons of options. Highly recommend!

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user cassandraj276
1 review
0 helpful votes
March 23rd, 2024
Verified purchase

This was so great. I can't believe how easy and fast it was able to create such a wonderful resume.

Reason I chose this business:

I was looking for a resume writer and came across this site.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user romang130
1 review
0 helpful votes
January 19th, 2024
Verified purchase

So far I did not see much of AI being involved. Nice formatting, a bunch of prepared bleak, quite standard, texts for "summary" section and that's it. No difference from any non-AI resume builder out there.
Also completely failed to import my existing resume. One of the biggest glitches there - it won't import province\state name after city name. I.e. "Smalltown, WI", was imported as "Smalltown", WI was lost.

Reason I chose this business:

Wanted to see how AI can improve my resume.

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Roman,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user susanw3908
1 review
0 helpful votes
April 6th, 2024
Verified purchase

First time using this site. I loved the ease from section to section. There is aways room for improvement in any area of life and business.

Reason I chose this business:

I needed to generate a quick professional resume.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user ciaraw39
1 review
0 helpful votes
February 14th, 2024
Verified purchase

Great! So far I really enjoy the ease of this over others. Also it is just super clean and user-friendly. Love it. Will not be using TEAL anymore!

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user ryand1070
1 review
0 helpful votes
March 28th, 2024
Verified purchase

Easy to navigate, wish there was a 1-time fee instead of having to call and cancel. Otherwise, good :)

Reason I chose this business:

Thought it was free

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user daisyg133
1 review
0 helpful votes
April 21st, 2024
Verified purchase

Absolutely amazing! It was a breeze, and my resume was absolute trash before I started editing. Phenomenal work here!

Reason I chose this business:

Someone said my resume sucked and this was the first site that popped up.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user brandif103
1 review
0 helpful votes
March 7th, 2024
Verified purchase

It is very helpful in user friendly and makes it feel less intimidating to create a resume! Thank you!

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user jamelm27
1 review
0 helpful votes
March 23rd, 2024
Verified purchase

Quick, easy and professional. That's exactly what you want when you're doing your resume. Thank you for this gem.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

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From the business

Established in 2008.

Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.

Check us out!

https://vimeo.com/114529272

Company Representative

Thumbnail of user devs27
Dev S.
Director of Operations
Typically responds within 2 days

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