ResumeGenius has a rating of 4.5 stars from 209,593 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeGenius most frequently mention great experience, easy process and bullet points. ResumeGenius ranks 1st among Resume sites.
You advertise your services as free, but then you hit us on the back end. It would be much more honest and reasonable to be up front and tell people in advance they will have to pay.
Very easy to use and extremely helpful prompts. I was able to update my resume in a very short amount of time and have it translate past experiences into new career path.
We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!
Regards,
Resume Genius
The tool should help summarize and condense bullets but the templates and immediate visual really helps cut down on time. Great suggestive prompts at each step
Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!
Regards,
Resume Genius
You cannot list a work experience without listing the years you were with the company. This should be altered, as it is prejudicial against older applicants.
Thank you for your input! Your suggestions help us fine-tune our platform to better serve our users. We’ll be sure to review this as we continue to enhance our services.
Regards,
Resume Genius
This website needs to accept cash app. Luckily I have other cards but that was really inconvenient to have to manually enter a different card on top of ALREADY manually inputting a card that's not accepted.
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
Scam! I did my resume which was perfect then it's asked me about subscription monthly plan as low as 3.99$ and I did sign up. Next thing I know they are charging me 23.99$ monthly! Went in and canceled my subscription and again they are asking if I would like to stay for 3.99$😅 scam! Don't do subscription just pay for your resume and leave!
Hello Farida,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I found Resume Genius through their youtube videos on how to use AI to create a resume. I found the steps incredibly helpful, but seeing the transcript and step by step breakdown helped even more. I was able to complete a resume that I believe is my best one yet within 2 hours (and that's with me being a perfectionist)!
Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!
Regards,
Resume Genius
Easy and quick when I needed to update my information for a new client. I know I was dreading having to reasses my previous work on my own but finding resumegenius took the stress and pressure off of me. Thanks for making this an easy transaction.
Your feedback is invaluable to us! We’re happy to know that Resume Genius played a role in your resume creation.
Regards,
Resume Genius
Quick and easy! I am a freshman in college who sucks at putting things together in an organized matter and I often struggle to find the right words and resume genius helped me with all of that.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great resource, easy to use. I love working with this site.
AI suggestions are wonderful when you're trying to change wording to project a more professional document of your skills and accomplishments. It gives you options for the recaps of data you input. I will definitely refer my colleagues to this website.
Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!
Regards,
Resume Genius
Fantastic import process, really made the initial creation easy. I like the templates, there's a decent selection. I do wish that the templates where a bit more customizable, but there's enough here to make it well worth the price.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to create a perfect resume. I love the prompted suggestions for each role that came with the job description making it easier to describe your work descriptions
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This is my first time and through this experience i was put as ease this would not be so hard. It has given me confidence in presenting myself as a professional
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy and helpful. It helped me word my resume better than I would have been able to. I like the layout of the resume as well. Thanks for your help.
Thanks for the lovely review! We’re delighted that Resume Genius assisted you in building a standout resume. Wishing you all the best in your job hunt!
Regards,
Resume Genius
Deceptive, I believed I was using a free product until final completion and being asked to sign in and pay. This needs to be clearly advertised before beginning creation of resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The first time I had to make new resume in years. It was very effective in helping guide me though each step making sure I was fully representing myself. Thank you.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Your company is a "Click Bait" Bait and Switch con game. You advertise a "FREE RESUME BUILDER" and after all the work is done, THEN you insist on getting PAID for a properly formatted resume, or all we get for free is a sheet of data looking it came off of a tele-type machine. That is FRAUD, misrepresentation of fact, and an FCC Federal violation for wire fraud using the internet to defraud customers. ***BAD BUSINESS***
Hello Phillip,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Wow! The best resume I've ever had! We paid $140 for my husband's resume from another company and it was AWFUL. Mine, from ResumeGenius, is gorgeous and very informative! Thank you!
Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!
Regards,
Resume Genius
Of course, you guys promote your page as a "free" resume tool. Just to have me spend hours making this all to find out I have to pay. No surprise there
We appreciate your feedback! We're always working to improve our platform, and insights like yours help us make meaningful updates. Thank you for sharing your thoughts!
Regards,
Resume Genius
Your the best and i will tell friends about Genius
Yes i dont really have any experience, but i will try mybest
And i think your company are very good and i really like it. And if anybody saed me for a resume i will reommend
We’re so glad you had a positive experience! Thank you for choosing Resume Genius to help with your resume. Best of luck in landing your ideal job!
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Hello Jo,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius