ResumeGenius has a rating of 4.5 stars from 209,551 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeGenius most frequently mention great experience, easy process and bullet points. ResumeGenius ranks 1st among Resume sites.
Thank you for making life a little easier with your innovative platform and ease of use. Could have used you starting 30 years ago. Better late than never!<3
Very misleading. It says its free and it takes you to the whole creating process before you're hit with a "to get your resume please pay fees". Not very good business practice
Hello Felix,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I didn't realize your service would automatically sign me up for a monthly subscription. And then when I go to cancel the subscription that you signed me up for you offer me a cheaper price? Low class.
Hello Keenan,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Over priced for the service provided. Then forcing me to write atheist 50 characters to explain that is unnecessary but here I am wasting my time to do so
Hello Jacob,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I was desperately needing to update my resume quickly. This website made it effortless. The whole experience was seamless. Extremely easy and user friendly.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I find it useful but a bit of tricky, because it first said it is free, but once when I finished, it ask for payment. Although the charges is fair, I suggest its best to make the user aware before they start.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Am so grateful that can do my resume and download it, people may also ask why would they use resume to apply for the job it's easy and fast and explaining your experience
Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!
Regards,
Resume Genius
I thought it was free. It's not. The starting price is reasonable though, but then it automatically renews and goes up. The price that it charges after the introductory fee is too much. I will be cancelling my subscription.
Hello,
We always aim to provide a smooth and helpful experience, so we’re sorry to hear that wasn’t the case for you. We’d love the opportunity to assist and make things right. Please check your Sitejabber messages—we’ll be reaching out shortly.
Thank you.
Regards,
Resume Genius
Resumegenous is overpriced for what it offers. The cost doesn't match the quality, and the service feels underwhelming. There are better, more affordable options out there. For the price, I expected more customization and professionalism. Overall, it's disappointing and not worth the investment. I wouldn't recommend it.
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
Love the experience because it is Easy to navigate. I love how it is easy to create my resume and how it gives me an option to use words already created to make your resume look professional and sound.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great, easy to follow I was unsure of how to format for today's workforce. This site gave me many options.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Not happy with the bait and switch. You spend hours building your resume and then have to pay to get access. Pricing should be upfront. Shady business practice.
Hello Wendy,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Makes creating a resume very simple for people who haven't created one before. My only critique is that I wish there were a way to favourite different layouts so you can come back to the ones you like best without having to look through all of them again.
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
Fast and easy. At first I was a little wary of the quality considering that it was one of the first results upon searching for a resume building tool but I was pleasantly surprised I was incorrect in my initial assumption.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I have not needed a resume for nearly 25 years so that was a concern when creating one was in front of me. Resume Genius was absolutely simple and easy to follow with having limited computer skills.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It's a great builder abut it's expensive. Maybe I'm just too young but $25 to make a Resume that you'll have to update before long is a bit much. Outside of the price I love it though.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy! I've been a customer with RG for a while now, going on two years. It has helped me create a professional portfolio with an excellent helpers. I wish I had this program ages ago.
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you resumegenius for helping me create my resume while making it easy and simple with a few steps while offering me choices to used especially nice temples too.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You advertise your services as free, but then you hit us on the back end. It would be much more honest and reasonable to be up front and tell people in advance they will have to pay.
Hello Jo,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very easy to use and extremely helpful prompts. I was able to update my resume in a very short amount of time and have it translate past experiences into new career path.
We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius