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Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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While using website never told i need to pay some amount. Which is very bad, and bad way of doing business.
This was the first time I was able to put in words and dates and formatting takes place. Amazing!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
It was a good help but a few annoying glitches that made the process longer than necessary. It would be good if i could've moved references to the end of the resume but i could not see this as a option. I would like to know if this is possible that is what i'd like a follow up on. Kind regards, Erin Kirkman
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Its was fast,good and reasonably priced for 14 days
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Editing my resume was really quick and easy and the results were beyond expectation
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great detailed bullet points with extensive options
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super Easy and great way to create a resume in a jiffy.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent quick fast service tool, really helped out a lot. Thank u guys so much this will help with my next job.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This is an amazing tool to create a resume without spending a lot of time on it!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Nice experience with the auto fill of information, so much faster than expected.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You should make it more clear it is not a free service.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The descriptions are a quite 'wordy' meaning they lack specifics. However, these a good prompt to ask the reader to elaborate and this can be done easily with your program. I don't recommend you add peoples personal experiences into AI
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This makes the process of updating your resume fast and easy!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
ResumeGenius really helped me update my resume is a professional way.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It turns out it wasnt free. Makes me pay after i put in tons of work to formatting it.
Hello Cameron,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Thank you for this fast, professional help on updating my resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Did not know I had to pay for this. Otherwise I would have never used this site.
Hello Christalynn,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It has been an easier process than I expected. I uploaded and old resume and I want to be able to rearrange the order of my skills. I couldnt figure out how so I couldnt do a pdf when i wanted a pdf.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Resume build is okay. Formatting is great. You should have the prices up-front.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Originally advertised as free but you have to pay 3 dollars to access your final resume in order to download it. The templates given and the easy user interface makes it worth the one time use of 3 dollars. I will definitely create my next resume with my 2 week access.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Hello Debdeep,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius