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ResumeGeniusReviews 215,651

4.5

From the business

Established in 2008.

Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.

Check us out!

https://vimeo.com/114529272


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
162
quality
191
This company responds to reviews on average within 1 day
California
1 review
0 helpful votes
Follow Dawn J.
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I would like the ability to manipulate the template more.

Date of experience: December 26, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Described online as free and had to pay so that is why there is one star.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 26, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Alice,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Canada
1 review
1 helpful vote
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So far I did not see much of AI being involved
January 19, 2024

So far I did not see much of AI being involved. Nice formatting, a bunch of prepared bleak, quite standard, texts for "summary" section and that's it. No difference from any non-AI resume builder out there.
Also completely failed to import my existing resume. One of the biggest glitches there - it won't import province\state name after city name. I.e. "Smalltown, WI", was imported as "Smalltown", WI was lost.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 26, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Roman,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Utah
1 review
0 helpful votes
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Because of my own difficulties it took me a little longer than most. Otherwise very easy to use. I thought it was suppose to be free but when I was done, out came the price to use. Not cool

Date of experience: December 26, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arkansas
1 review
0 helpful votes
Follow Diana R.
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Very nice to have the bullet points that I may choose from to describe my job.

Date of experience: December 26, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

District of Columbia
1 review
0 helpful votes
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Saved me hrs on making my moms resume and helped me make it sound more respectable

Date of experience: December 26, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Kentucky
1 review
0 helpful votes
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Easy resume expect to pay building process just didn't expect to pay.

Date of experience: December 26, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
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Highly recommended
December 26, 2023

Highly recommended. Easy to navigate and very helpful.

Date of experience: December 26, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Cathleen W.
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Smooth and easy way to take all of your experience and hone it into a readable document that showcases all of the highlights of your career.

Date of experience: December 26, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Massachusetts
1 review
0 helpful votes
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Very easy to use, very helpful, made the whole experience a snap.

Date of experience: December 26, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
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This has taken something that I found to be incredibly stressful and made it simple.

Date of experience: December 26, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Simple and quick to use
December 26, 2023

Simple and quick to use. Great suggestions, really makes creating a resume a breeze

Date of experience: December 26, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
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Wast of time trying to get a free/cheap template
January 18, 2024

Wast of time trying to get a free/cheap template. Won't let me pay for a month or 2, only yearly subscription or pay $3 for a trial. Will not recommend.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 26, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Michael,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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It advertises as a FREE site
December 26, 2023

It advertises as a FREE site. However, to obtain your resume you these is a fee to proceed.

Date of experience: December 26, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Jessica I.
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This website is set up for easy use, easy understanding, and quickly building the resume you need.

Date of experience: December 26, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Connecticut
1 review
0 helpful votes
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You are making me pay for something I already paid...
January 18, 2024
Updated review

You are making me pay for something I already paid for. You are not accepting my debit card. I will never use you guys again.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 26, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Tjamel,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius


Quick and easy
June 17, 2020
Previous review

Quick and easy

Date of experience: June 17, 2020
Colorado
1 review
0 helpful votes
Follow Anjanette W.
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It helped me with organization and the ability to align my skills with the role I am interested in.

Date of experience: December 26, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Saudi Arabia
1 review
0 helpful votes
Follow Abdulelah G.
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You deserve 5 starts but the price was high so I made it 3 :(

Date of experience: December 26, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Jeremy R.
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Yeah it says free then ask for payment to receive your resume

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 26, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Jeremy,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Virginia
2 reviews
0 helpful votes
Follow Jonathan B.
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Should have a 5 dollar option to buy just the current resume. Don't like business models that rely on customers forgetting to cancel subscription.

Date of experience: December 26, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius