Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
I would like the ability to manipulate the template more.
Described online as free and had to pay so that is why there is one star.
Hello Alice,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
So far I did not see much of AI being involved. Nice formatting, a bunch of prepared bleak, quite standard, texts for "summary" section and that's it. No difference from any non-AI resume builder out there.
Also completely failed to import my existing resume. One of the biggest glitches there - it won't import province\state name after city name. I.e. "Smalltown, WI", was imported as "Smalltown", WI was lost.
Hello Roman,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Because of my own difficulties it took me a little longer than most. Otherwise very easy to use. I thought it was suppose to be free but when I was done, out came the price to use. Not cool
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very nice to have the bullet points that I may choose from to describe my job.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Saved me hrs on making my moms resume and helped me make it sound more respectable
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy resume expect to pay building process just didn't expect to pay.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Highly recommended. Easy to navigate and very helpful.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Smooth and easy way to take all of your experience and hone it into a readable document that showcases all of the highlights of your career.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Very easy to use, very helpful, made the whole experience a snap.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This has taken something that I found to be incredibly stressful and made it simple.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Simple and quick to use. Great suggestions, really makes creating a resume a breeze
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Wast of time trying to get a free/cheap template. Won't let me pay for a month or 2, only yearly subscription or pay $3 for a trial. Will not recommend.
Hello Michael,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It advertises as a FREE site. However, to obtain your resume you these is a fee to proceed.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This website is set up for easy use, easy understanding, and quickly building the resume you need.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You are making me pay for something I already paid for. You are not accepting my debit card. I will never use you guys again.
Hello Tjamel,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It helped me with organization and the ability to align my skills with the role I am interested in.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You deserve 5 starts but the price was high so I made it 3 :(
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Yeah it says free then ask for payment to receive your resume
Hello Jeremy,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Should have a 5 dollar option to buy just the current resume. Don't like business models that rely on customers forgetting to cancel subscription.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius