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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Little tricky cause not sure what was actually saved
Too hard to fill out and then wanted money without telling me i had to pay.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The only thing I don't like is that your making fill this box in
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Id like to be able to customize a few final edits, otherwise it's a great product!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I needed a quick fast resume to respond to a position that closes today. This is tremendous help.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I had to fill out a resume, which took time. Then after all of that, I was then told I had to pay.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Loved how well this worked and also the recommended additions while not always used helped write pertinent information
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
It was a great site. Very user friendly and let us type the key words and fill the complete necessary details on its own. I will recommend this site to my friends and colleagues.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This resume builder is very user friendly, all you have to do is add your info, and the formatting is basically done for you!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Pretty sure this site said free, now I've done all this work and too late to go and redo everything on another page.
Hello Natalie,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Hard to get to print and at first, which is why i used your site...it was stated that i could do this for free. Now i have to pay in order to get my resume. Very misleading
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Makes creating a resume less of a hassle. Very helpful.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Not happy that I finish my resume then find out it's gonna cost money
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very nice that I can go in and quickly update the resume I previously created
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love the ease of use and how the user interface is intuitive and helps move beyond the mundane writing that doesn't stand out.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
My experience was pretty quick and easy no problems going back to fix things.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You need to need to be up front about cost and service.
Hello Michael,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very helpful tips and bullet points. I am very happy with the layout and very professional.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy and valuable to work with. Love the easy suggestions!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Great quick help for last minute project for school
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius