On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Was near perfect but only issue is need more freedome to choose if we want to add details like when puting refrences your forced to have to include an email its things that not everyone shares with the person creating contacts on there phone and such and adding managers as refferences we again dont have all the info like email and phone numbers things that are personal to them.
It stupid that I have to pay $3 for a resume. Corporate greed is getting out of hand.
Hello Laura,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It was quick and easy, with a professional outcome
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for the help! Made creating a resume a lot less stressful.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I couldn't see what the actual page was gonna look like once all my info was plugged in witout buying it. So that was kinda shady
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I was thinking it was free when i started. Thanks though it turned out good.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Claimed to be a free website, but after putting in all my info, asked to choose a payment method. Bogus
Hello Hinna,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Great work. This made making a new format for my resume, easy. Great job.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great resume builder however I would appreciate the option to simply buy one resume at a time. I'm not expecting to use this service ever again and don't have stable enough employment to be suscribing to much of anything.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Amazing app all round easy to do and the app itself tweaks your resume to its peak
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I will give a better review after i get a job, sorry
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Was hoping for a skills based resume but only got chronological option
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It did a great job importing my current resume. Super easy to use!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Very fast, easy and professional looking and sounding.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use and a great help in building this resume. Thanks for all the help
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I'm happy for my experience in my life
Thanks God for all
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far so good. I look forward to seeing the results and how easy it is to change.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You made it very easy for a novice like myself to have a professional resume. Thank you.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Really helpful with applying to a new job and not having to do all of the brain power
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius