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ResumeGeniusReviews 225,022

4.5

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From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
163
quality
513
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
Follow Penelope N.
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I was under the impression that this was a free service. Only after completing the resume was i informed there is a regular fee.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 8, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Penelope,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Florida
2 reviews
0 helpful votes
Follow Dianne Q.
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I gave four stars because the advertisement stated get a free resume; however, it was not free and after in putting my personal info, there was no option to accept or not accept your offer to pay.

Date of experience: December 7, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Missouri
1 review
0 helpful votes
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Your advert claims this service was free. Though, I knew better.

Date of experience: December 7, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow GURSIMAR G.
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Cheater first you said its free then when my resume was made you asked for money. Worst app

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 7, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Gursimar,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Minnesota
1 review
0 helpful votes
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Very easy to use and extremely intuitive method of rapidly creating a professional resume.

Date of experience: December 7, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Great resume...
December 7, 2023

Great resume...hoping it will be easy to cancel when I am done...fingers crossed

Date of experience: December 7, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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So easy to create the initial draft
December 7, 2023

So easy to create the initial draft. Curious about how easy it is to edit now.

Date of experience: December 7, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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To charge after advertising that everything is free when the economy is horrible and everyone needs money is extremely money hungry I won't use this app ever again.Great app not worth money!I'll do it myself!

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 7, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello David,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Melissa U.
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One star because it advertised I could get one FREE resume. I spent the time and had to pay to get it.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 7, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Melissa,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow LaQuanda K.
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Excellent resume site to choose from...I was not aware that there was a small fee to pay, but it was worth it to me to get the quality of service that I received. My resume looked great and I'm hoping that this helps me finally land my dream job! Thanks!

Date of experience: December 7, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Idaho
1 review
0 helpful votes
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Easy to use
December 7, 2023

Easy to use. Love the prompts and professional look!

Date of experience: December 7, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Ramon Q.
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It was quick and easy and it made my resume look so much more professional and clean.

Date of experience: December 7, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Micah E.
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ResumeGenius is super easy to use, and I love the suggested bullet points. They make writing a resume so easy!

Date of experience: December 7, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Mauritius
1 review
0 helpful votes
Follow Jean-Alain W.
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Easy to use and looking forward to the final product.

Date of experience: December 7, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Michigan
3 reviews
0 helpful votes
Follow Joseph R.
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Extremely user friendly, the prompts that the resume builder suggests are awesome!

Date of experience: December 7, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Jacqueline I.
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Thank you for being so easy to use
December 7, 2023

Thank you for being so easy to use. They were told all of my friends and I pray that I get the job, then I'm applying for.

Date of experience: December 7, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Indiana
2 reviews
0 helpful votes
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Quick and simple
December 7, 2023

Quick and simple. The auto generated fields are very nice tools.

Date of experience: December 7, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
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Fast and easy to do
December 7, 2023

Fast and easy to do. Just waiting fir the resume to hit my e mail

Date of experience: December 7, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

AE
1 review
0 helpful votes
Follow Jordan K.
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I'd like to be able to change the banners on the resume.

Date of experience: December 7, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Daniel F.
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I am quite impressed with the ease of your app. It makes creating my cv very quick and easy.

Date of experience: December 7, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius