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ResumeGeniusReviews 225,017

4.5

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From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
163
quality
513
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

New Hampshire
1 review
0 helpful votes
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Quick and easy
December 5, 2023

Quick and easy. But will see how it goes further down the line.

Date of experience: December 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

TT
1 review
0 helpful votes
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Don't advertise that its free when I'm charged at the end.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Seve,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Though I assumed there was a fee for using your program, you were not up front about the cost.

Date of experience: December 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
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You claimed the process was free but I came to find out I have to pay to access my resume. If I didn't buy it I would have wasted my time but now I have just wasted my money. Don't be shady and disclose it in the beginning.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Kylie,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
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This was by far the easiest to build and the suggestions helped a great deal.

Date of experience: December 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
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Very helpful and really gave me ideas on what to put on my resume

Date of experience: December 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Hong Kong
1 review
0 helpful votes
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It's easy to use and gives me extra ideas in what to include

Date of experience: December 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
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Resume genius really enhanced my resume to make it look more professional and get more job offers

Date of experience: December 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
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Second time here, both times have been super smooth.

Date of experience: December 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
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It is not right for offering free services and then charging to download them. That is deceptive and bull$#*!.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Walleed,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Utah
1 review
0 helpful votes
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The resume that they built for me SUCKED! It's cheap! They did not change anything on my resume to polish it up or make it stand out. Don't be a sucker for this!

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Ted,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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Very helpful, yet to see if it helps me find a job. Here is to hoping!

Date of experience: December 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
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It didn't say anywhere I saw that I'd have to pay for my resume until I was done. Its my opinion auto enrollment is shady and banks on people forgetting to cancel before the next payment, but that aside am very happy with the resume. A federal resume format should be an option.

Date of experience: December 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New Jersey
1 review
0 helpful votes
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Very easy to use and the examples for the bullet points are exactly what I have been missing

Date of experience: December 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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I love this application
December 5, 2023

I love this application. It works really well. I am very satisfied with the resume that was generated by using "resumegenius". 10/10 Recommend.

Date of experience: December 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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I don't really need to make payments to continue using the services I just needed a copy of my resume. It would have been easier to have an option for just printing off my resume with no additional assistance needed.

Date of experience: December 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Jessica C.
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Streamlined the resume building process with great suggestions where I needed them.

Date of experience: December 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

District of Columbia
1 review
0 helpful votes
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Good overall app and content for building a Resume.

Date of experience: December 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
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Advertised on google as a free resume building site

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Katelyn,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Nigeria
1 review
0 helpful votes
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I love the text recommendations and examples. It was so easy to use.

Date of experience: December 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius