Overview
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
Quick, easy, and formatting is more intuitive and flexible than other resume sites
So far everything has went well and it has been a big help.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very detailed and laid out well and made the process simple yet effective
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Resume Genius was super easy to use! It really helped word it correctly.
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
The career objective builder did not work, despite my paying for the resume.
Thank you for reaching out to us! We apologize for the negative experience and any inconvenience this may have caused. One of our reputation specialists will be contacting you in order to better assist you and find a proper resolution to your request.
So easy to make an updated resume after years of needing to update.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was surprised with the charge when it referred to it being free
I thought it was a free website... i didn t want to pay!
Hello Marie-Pierre,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I did not want to subscribe to a free trial but was forced
Thank you for reaching out to us! We apologize for the negative experience and any inconvenience this may have caused. One of our reputation specialists will be contacting you in order to better assist you and find a proper resolution to your request.
I've never made a resume before today and this made it super easy
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far so good... but it's not over yet... don't have the resume!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
It was a great experience, I would recommend my friends to use it.
Don't advertise as free resume maker when you actually charge for the resume
Says free but you got to pay oh well nothing free in life
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was very easy to use, and organized and made a nice resume
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Was unaware I had to pay to "build my own" resume before hand.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Didn't realize I needed to pay, site says it's free to the end.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Resume builder is nice. Don't like being lied to about it being free.
Very helpful as long as the email come through and no hidden fees
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Advertised as free but spent all that time on it and it costs.
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
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- Lucerne, DE, Switzerland
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius