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ResumeCoach

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Florida
1 review
0 helpful votes
Follow Jack B.
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Why do i have to pay at all to get a single resume i get using the extra stuff to make it look pretty might be extra but just to download dayum

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 1, 2024
Customer Care Team R. ResumeCoach Rep
9 months ago

Hi Jack!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Natti

ResumeCoach.com Team

Austria
1 review
0 helpful votes
Follow Mensah S.
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Very misleading, user should be notified sooner that payment is required for download. Classic, predatory practice for sites such as this.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 14, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Mensah,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Natti

ResumeCoach.com Team

Texas
1 review
0 helpful votes
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The form is not standard size of 8.5" x 11"
August 8, 2024

The form is not standard size of 8.5" x 11". This would have been useful. Instead wI will need to make my own version.

Date of experience: July 29, 2024
Customer Care Team R. ResumeCoach Rep
9 months ago

Hello Katherine,

We are grateful for your valuable feedback.

Rest assured that we are working hard to improve our platform to make it even better.

We inform you that, when printing or downloading your CV in PDF format, you can choose whether you want the version to share online on a single page or the printable option in multi-page format.

To adjust the page breaks to your needs, we recommend that you use the enter key to create empty spaces and scroll the text until you get the break in the desired place.

If this problem continues, please don't hesitate to contact our support team and we'll be happy to assist you further. You can do so using the following link: https://www.resumecoach.com/contact/

Rest assured that we are working hard to improve our platform to make it even better.

Thank you for your understanding and we look forward to hearing back from you soon.

Sincerely, Tina

ResumeCoach.com Team

New Jersey
1 review
0 helpful votes
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Excellent service
May 25, 2024

This resume builder is fast, easy to use and the AI feature helps you to build the most presentable resume possible. It has endless resume templates and can adjust to all formats. Appreciate the service.

Date of experience: May 15, 2024
Customer Care Team R. ResumeCoach Rep
12 months ago

Hello LaChandra,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

New York
2 reviews
17 helpful votes
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A scam
March 29, 2021

An absolute scam. They're whole business model is based on you not noticing their $29 renewal fee. Then if you cancel they immediately make your resume inaccessible. No subscription service works like that. It's based entirely on you not reading fine print. There's a special place in you know where for these scam artists.

Date of experience: March 29, 2021
Customer Care Team R. ResumeCoach Rep
over a year old

Hello

Sorry for the inconvenience. We really feel bad that you felt this way. If we haven't solved your problem yet, we remind you that we have policies that protect the user.

You can find the information here by filling out the form:

Thank you very much.

Kind regards

-ResumeCoach

Switzerland
1 review
0 helpful votes
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Stunned features to build your professional Resume. It's highly recommend if you are looking to create a great impact on the way people might perceive ive you as a potential and future collaborator.

Date of experience: June 11, 2024
Customer Care Team R. ResumeCoach Rep
11 months ago

Hello José,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Clara

ResumeCoach.com Team

Pennsylvania
1 review
0 helpful votes
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Quick and easy
June 14, 2024

The process to create the résumé was quick and easy. I loved the AI generated response on the side when you're going through certain areas of the résumé. If you were to improve something there, I would probably have the AI to read The description already listed and reword those for you a little bit instead of just adding it to the bottom of what you already have there. One thing I do not like is how the résumé looks when you print it. I downloaded the three options you get. One was a text file. The other was a single page PDF and the last one was a two page printable PDF. The way that the résumé cut, makes it look a little bit unprofessional.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 4, 2024
Customer Care Team R. ResumeCoach Rep
11 months ago

Hello Eva,

We appreciate you sharing your experience.

Rest assured that we are working hard to improve our platform to make it even better.

We recommend doing the following in order to fix the page break in your resume:
- Alter the line spacing.
- Design: consider using a smaller font size.
- T-emplate: consider using a different template design that allows for more space for content.

If the steps mentioned above don’t fix the page break, please follow these instructions:
1)Go to the end of the page where the break occurs.
2) Go to the beginning of the section that is divided between two pages.
3) Press “Enter” to make this section go all the way to the next page.

If this problem continues, please don't hesitate to contact our support team and we'll be happy to assist you further. You can do so using the following link:
https://www.resumecoach.com/contact/

Rest assured that we are working hard to improve our platform to make it even better.

Once again, thank you for bringing this to our attention, we're always looking for ways to improve our service.

We hope you decide to choose us again in the future.

Sincerely, Anne

ResumeCoach.com Team

Indiana
1 review
0 helpful votes
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Over good experience
September 29, 2024

Everything Was easy and simple and I had no problem completing my resume

Date of experience: September 19, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Ashunta,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Florida
1 review
0 helpful votes
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This process was so easy to use!
June 18, 2024

This process was so easy to use! This is exactly what I wish every other "resume template" provided -- a way to choose a beautiful template design and input the details without having to worry about formatting along the way. It looks beautiful, clean and professional! And I appreciated having the option to use AI to generate suggestions for my bullet-points under my experiences; even if I didn't go with all of the suggestions, the language it provided helped me with ideas on what I wanted to write. I'm SO GRATEFUL to be DONE with updating my resume in less than about 3 hours, thanks to Resume Coach!

Date of experience: June 8, 2024
Customer Care Team R. ResumeCoach Rep
11 months ago

Hello Vanessa,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Florida
1 review
0 helpful votes
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Thanks!
September 8, 2024

Thanks! This was a great experience! The Template selections were great too as well as the extra help!

Date of experience: August 29, 2024
Customer Care Team R. ResumeCoach Rep
8 months ago

Hello Ann,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

New York
1 review
0 helpful votes
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Easy template easy auto generated resume
August 3, 2024

Template was very easy to use if you couldn't think or what to put based on your job title it auto generates ideas for you! Couldn't of been easier

Date of experience: July 24, 2024
Customer Care Team R. ResumeCoach Rep
9 months ago

Hello Imani,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Sara

ResumeCoach.com Team

Israel
1 review
0 helpful votes
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.
January 5, 2025

...

Date of experience: December 26, 2024
Customer Care Team R. ResumeCoach Rep
4 months ago

Hello Liel,

Thank you so much for taking the time to leave us 5 stars!

We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

New Jersey
1 review
0 helpful votes
Follow Yashikha V.
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You should really explain that payment will be required tot download the resume before allowing one to go through the work of editing their resume. Felt like a scam.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 9, 2024
Customer Care Team R. ResumeCoach Rep
11 months ago

Hello Yashikha,

We'd like to apologize for any confusion or frustration caused by the pricing listed on ResumeCoach.

To clarify, we offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service.

We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link:

https://www.resumecoach.com/contact/

Thank you for this valuable feedback, we hope you decide to choose us again in the future.

Best regards, Anne

ResumeCoach.com Team

New York
1 review
0 helpful votes
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Super helpful
August 19, 2024

This business was super helpful in helping me figure out how to fill out a resume for college.

Date of experience: August 9, 2024
Customer Care Team R. ResumeCoach Rep
9 months ago

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Meg

ResumeCoach.com Team

Texas
1 review
0 helpful votes
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I used this site to build my resume and get my cover letters to look professional. I am impressed how it looks and would use them again.

Date of experience: July 26, 2024
Customer Care Team R. ResumeCoach Rep
9 months ago

Hello Brent,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lily

ResumeCoach.com Team

California
1 review
0 helpful votes
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Great!
September 30, 2024

Great! Let's go and continue the great service for everyone!

Date of experience: September 20, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Brandon,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Florida
1 review
0 helpful votes
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I strive to do my best in everything I do
May 26, 2024

I strive to do my best in everything I do. I am currently in college for Information Technology and I want to get into this field as soon as I can. I would like to work for a company that is willing to train me in this field. I am very good in customer service skills and what I don't know I am a quick learner.

Date of experience: May 16, 2024
Customer Care Team R. ResumeCoach Rep
12 months ago

Hello Tina,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Delaware
1 review
0 helpful votes
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Flexible and Friendly
September 30, 2024

It was amazing so that I could complete my resume in easy and professional way

Date of experience: September 20, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Nadia,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Arizona
1 review
0 helpful votes
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Should be free.
September 30, 2024

Good website, should be free. More options for font size and customization.

Date of experience: September 20, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Wesley,

Thank you for choosing ResumeCoach to create your resume and for taking the time to send us your feedback. We are pleased to hear that you found our services useful and that you are happy with your document.

We appreciate your suggestions for improvement and want you to know that we take all feedback seriously. We are always looking for ways to improve our platform and provide the best possible service to our customers.

If you have any further comments or suggestions, please feel free to contact us at any time. We value your feedback and want to make sure our customers have the best possible experience with ResumeCoach.

Once again, thank you for choosing us and we look forward to serving your needs again in the future.

Sincerely, Lizzie.

ResumeCoach.com Team

Washington
1 review
0 helpful votes
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Frustrated
January 3, 2024

Spent an hour building my resume only to be asked for payment when they said it was free. My resume is one long layout. Theres no pages. If I printed it...how will it look? I can't seem to get a straight answer.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 6, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Tisha,

We appreciate you sharing your experience.

From our side, we'd like to inform you that the resume generated by our platform is designed to be shared online easily and safely.

However, our team is always working towards a solution to solve any problem.

You can always contact us through: https://www.resumecoach.com/contact/

Once again, thank you for bringing this to our attention, we're always looking for ways to improve our service.

We hope you decide to choose us again in the future.

Sincerely, Cami

ResumeCoach.com Team

Overview

ResumeCoach has a rating of 4.1 stars from 11,144 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience and cover letter. ResumeCoach ranks 4th among Resume sites.

service
357
value
64
quality
68
This company responds to reviews on average within 4 days