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ResumeCoach

How would you rate ResumeCoach?
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Israel
1 review
0 helpful votes
Follow Noam E.
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I really enjoyed the service, it really came in handy. I do wish though that the fact that I need to pay in order to download my resume was a bit more clearer. Thank you regardless.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 30, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hi Noam!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Natti

ResumeCoach.com Team

Oregon
1 review
0 helpful votes
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The whole thing says it is FREE but it is NOT FREE. It's a lie. The program is great, but I don't appreciate lying to get me to use it. That's wrong and tricking people is wrong. So tired of lies. In the corporate world.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 20, 2024
Customer Care Team R. ResumeCoach Rep
12 months ago

Hello Helen,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Lizzie.

ResumeCoach.com Team

Switzerland
1 review
0 helpful votes
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Good
October 2, 2024

Very good……………………………….,………………………………………………………………………

Date of experience: September 22, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hey Su!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your words let us know that we're on the right path. However, your rating suggests that we can improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

Best regards, Lizzie.

ResumeCoach.com Team

California
1 review
0 helpful votes
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Effectively time efficient
May 23, 2024

Very helpful and straight forward. For first timers you cannot go wrong because they truly help you well along the way! And the fee at the end is not much too talk about for the detailed setup they supply you with!

Date of experience: May 13, 2024
Customer Care Team R. ResumeCoach Rep
12 months ago

Hello,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Anne

ResumeCoach.com Team

Georgia
1 review
0 helpful votes
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Neat, orderly, easy to understand.
July 11, 2024

Everything was laid out in such a way so that it was easy to understand, put together, and led to a professional outcome that I am proud to send to employers.

Date of experience: July 1, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Isaak,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

TW
1 review
0 helpful votes
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The AI function is awesome
July 27, 2024

The AI function save me so much time to think about how to describe my performance and my experiences on previous/ present works! It's perfect !

Date of experience: July 17, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Yu-Ting,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Kuwait
1 review
0 helpful votes
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Make our life easy
September 9, 2024

It was excellent. I recommend it to my friends coz it's very easy to make resume on it. Thanks a lot. Your very helpful.

Date of experience: August 30, 2024
Customer Care Team R. ResumeCoach Rep
8 months ago

Hello Mangie,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Florida
1 review
0 helpful votes
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Amazing and easy to use But Not FREE
August 9, 2024

Great online resume company they are quick and easy to use only issue is it's not free as advertised

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 30, 2024
Customer Care Team R. ResumeCoach Rep
9 months ago

Hello Jesus,

Thank you for leaving this valuable feedback.

We understand your frustration with the payment process, and we'd like to apologize for any inconvenience this has caused you. If you are still having trouble with your payment, please reach out to our Customer Care team directly at contact@resumecoach.com and they will be more than happy to assist you.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search.

Thank you for choosing ResumeCoach and we hope we can continue to assist you in your career endeavors.

Best regards, Anne

ResumeCoach.com Team

Illinois
2 reviews
0 helpful votes
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Impressive
July 6, 2024

The process was very simple. I loved that there were examples within the different areas of the resume creator. My resume looks so much better than I originally had it.

Date of experience: June 26, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Kateri,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Israel
1 review
0 helpful votes
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.
September 19, 2024

I used the website only once fir making my resume look better. It wasnt mantioned that you are going to chqrge me every month for nothing.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 9, 2024
Customer Care Team R. ResumeCoach Rep
8 months ago

Hello Asif,

We apologize for any inconvenience you may have experienced using our service.

To clarify, we offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service.

Furthermore, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Amy

ResumeCoach.com Team

Mauritius
1 review
0 helpful votes
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Excellent service
August 29, 2024

What an amicable user interface and very convenient to use. I have enjoyed the experience updating my resume with you guys. Thank you very much

Date of experience: August 19, 2024
Customer Care Team R. ResumeCoach Rep
9 months ago

Hello Victor,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Texas
1 review
0 helpful votes
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False advertisement
September 30, 2024

False advertisement. It stated that this was free but it actually charged me.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 20, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Lateefah,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Lizzie.

ResumeCoach.com Team

California
1 review
0 helpful votes
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Perfect
May 1, 2024

Needed a resume that spoke the tech language without being over the top. The template I found struck the perfect balance between technical prowess and simplicity, showcasing my coding projects and software proficiency effectively.

Date of experience: April 21, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Jean,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Tennessee
1 review
0 helpful votes
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ResumeCoach is easy and affordable.
August 1, 2024

Creating my resume was quick and easy. The templates are nice and easily customized. Would recommend.

Date of experience: July 22, 2024
Customer Care Team R. ResumeCoach Rep
9 months ago

Hello Kevin,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Amy

ResumeCoach Team

Illinois
1 review
0 helpful votes
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This feels like a bait and switch
April 28, 2024

This feels like a bait and switch. You advertise this as free, but once the information is typed in, you charge for the resume. I am very unhappy with this practice. If you had been honest up front, I would have been able to make an informed decision and I would have rated your service much higher.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 18, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Rachael,

We'd like to apologize for any confusion or frustration caused by the pricing listed on ResumeCoach.

To clarify, we offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service.

We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link:

https://www.resumecoach.com/contact/

Thank you for this valuable feedback, we hope you decide to choose us again in the future.

Best regards, Kiara

ResumeCoach.com Team

Romania
1 review
0 helpful votes
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He offered me a great support
July 12, 2024

He offered me a great support. Well done, Noah. Indeed, yesterday you had some problems regarding the payment, but everything it's perfect now. I got my CV.

Date of experience: July 2, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Anne

ResumeCoach.com Team

Saudi Arabia
1 review
0 helpful votes
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Page pattern
September 3, 2024

I thoroughly enjoyed entering my details into the provided format and was pleasantly surprised by the quality of the CV templates available.

Date of experience: August 24, 2024
Customer Care Team R. ResumeCoach Rep
8 months ago

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Amy

ResumeCoach.com Team

Cambodia
1 review
0 helpful votes
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The best app to use it easy for us to do CV quickly thanks you!

Date of experience: August 16, 2024
Customer Care Team R. ResumeCoach Rep
9 months ago

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

California
1 review
0 helpful votes
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Simple quick and efficient
May 31, 2024

I already had my resume done on google docs and realized it was way too long. 2 pages total, so i looked up resume templates and came across some cute, unique looking ones on resume coach. All i had to do was upload it and resume coach basically filled it all out and put into sections for me. It was so quick and efficient. I've been using the same resume and editing it for over 10 years. It was time to retire the same resume since high school and finally fix up a new and fresh one. I love the result in the end! I hope i land this job this next time around!

Date of experience: May 21, 2024
Customer Care Team R. ResumeCoach Rep
12 months ago

Hello Kathy,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Iraq
1 review
1 helpful vote
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Good experience
October 1, 2024

Great experience, excellent services and competitive prices.

Date of experience: September 21, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Mohamed,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lizzie.

ResumeCoach.com Team

Overview

ResumeCoach has a rating of 4.1 stars from 11,144 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience and cover letter. ResumeCoach ranks 4th among Resume sites.

service
357
value
64
quality
68
This company responds to reviews on average within 4 days