The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.
This summary is generated by AI, based on text from customer reviews
WHAT A POWERFULL RESULT! I FEEL SO MUCH CONFIDENT USING THIS CV THAN THE ONE I PREVIOUSLY HAD. I WILL REPEAT USING THIS TOOL FOR SURE WHEN I NEED AN UPDATED VERSION. I WAS SO LUCKY THAT ANDREW VIA CHAT HELPED ME WITH MY ISSUES!
Nice web to recommend others who needs to work abroad
Hello Sheng,
Thank you very much for choosing us!
We are delighted to have been helpful in your job search, you are now one step closer.
Have a great day.
-ResumeCoach
Very pleased with the service i received and the final product. Cindy was very helpful. I will definitely recommend you to my friends.
Douglas!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Cindy, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
Leaving this review because the lady on the chat (cindy) was sooo niceeee! Searching for a job is hard! And this tool is really a time saver, it makes my cv looks soo complete without having a headache! :)) ))) I LOVE THE RESULT!
Maxi!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Cindy, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
Just wonderfull, I used this cv creator years ago and now I used it back to add some extra info. From chat I talked to a guy called andrew who was so nice that I wanted to write this review for him as he did such a great job, thank you
Marjo!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Andrew, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
I was charged the full price after signing up for the $2 - 14 day trial, because I forgot to cancel the subscription after the first few days. I contacted support regarding this and got a reply within minutes and also had a refund approved within minutes. Very impressed. Great product as well.
Hello Aaron!
Thank you very much for giving us this feedback. We really appreciate it. What a joy to read this kind of review.
Stay well!
Best regards,
-ResumeCoach
The layout of the resume and how it it so easy to build online.
Hi Victoria!
Thank you for investing some of your time to give us this very complete feedback.
We take very seriously the comments of our users and, although we know that we still have to improve some things, we are very proud of experiences like yours.
We keep working hard to continue being the best Resume Builder online.
Kind regards,
-ResumeCoach
I love the variety of templates and the easy to use UI
Hi Mohamed!
Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.
Best regards!
-ResumeCoach
Simple professional templates, user friendly features, easy to navigate.
Very affordable plans
Hello Chloe!
Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.
We'll be glad to hear from you.
Thanks,
-ResumeCoach
Very easy and helpful. Making my resume on this website was a breeze and it helped me point out important details about my experience, skills, and objective. The agents via chat are amazing, I talked to Cindy!
Hello Garry!
Thank you for sharing your experience with us! We will forward your comment to Cindy, we assure you that will be as happy as we are to receive this type of review.
Greetings from the team!
-ResumeCoach
Doesn't say anything about payment till after you create. The link that brought me here said free resume maker. False advertisement.
Hello Nathaniel,
We love reading comments from our customers, even more so those who tell us how we can improve (our goal).
Don't forget to contact our Customer Service Team so they can escalate your query. You can contact them through the following link:
https://www.resumecoach.com/contact/
Thank you again,
-ResumeCoach
5 stars all of the way! These guys made my resume stand out! Definitely referring anybody I know in need of a resume done professionally. Thanks ResumeCoach
Hello Rosa,
Thank you very much for choosing us!
We are delighted to have been helpful in your job search, you are now one step closer.
Have a great day.
-ResumeCoach
Easy to use and very helpful. The choice of template design was very helpful as well. Thank you to Andrew who helped me via chatt
Hi!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Andrew, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
Was very good
Very fast and i can rely on it
Top class
Hello Isaac,
Thank you very much for choosing us!
We are delighted to have been helpful in your job search, you are now one step closer.
Have a great day.
-ResumeCoach
This review is intended for the nice woman who helped me out today! Cindy you did a great job :)) I have to say that the cv that I downloaded is the best one that I've had so far, 5 STARS HERE!
Elizabet!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Cindy, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
I have used the service of ResumeCoach and I'm very satisfied with the trial I experience with it. The team also acts very fast on my concern and we can resolve the problem nicely.
Hello Charlotte!
Thank you very much for giving us this feedback. We really appreciate it. What a joy to read this kind of review.
Stay well!
Best regards,
-ResumeCoach
Very easy to use. Saves me lots of time which is the best part of this webiste. Well the best part is the chat support via Andrew, he did great.
Isaac!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Andrew, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
This appears to be free when we look for it and it says we can download the cv for free unless if we need to upgrade but No, I was not able to download until i paid for it. I am not happy at all
Hello,
We are sorry that we did not live up to your expectations. We inform you that we have taken note of the incident to try to prevent it from happening again in the future.
On the other hand, we would like you to contact our Customer Service Team through the following link in order to provide you with the best possible solution to your problem:
https://www.resumecoach.com/contact/
Once again, thank you for your time and sorry for the inconvenience.
-ResumeCoach
Wow! What an amazing resume with easy-to-follow prompts. This really streamlined the resume building process for me. I would definitely recommend the service to anyone needing a resume. Quick and professional! And thank you to Andrew!
Monica!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Andrew, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
Love the formats and templates. They have options to assist you complete your cv and the chat team answer very fast (cindy was my agent). These features made creating my resume easy.
Zacha!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Cindy, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
Answer: Hello! We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link: https://www.resumecoach.com/contact/ We look forward to your message. All the best, ResumeCoach.com Team
Answer: Hello Feston, We offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service and it's always online. We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link: https://www.resumecoach.com/contact/ Best regards, ResumeCoach.com Team
Answer: Hello Aliya, Our primary goal is to empower our users with the best resources to excel in their careers or job search and they will have always our customer service team to help them. If you need more information you can get in touch with our team, please feel free to reach out using this link: https://www.resumecoach.com/contact/ Warm regards, ResumeCoach Team
Answer: Hello Sheikha! Thank you for trusting ResumeCoach to update your resume, we're sure that the opportunity you're looking for is just around the corner! We would be pleased to help you with your query, but first we need to know the email address you used to register on our website. You can also contact our customer service team via the following link: https://www.resumecoach.com/contact/ We hope to see you again! Best regards, Carol ResumeCoach.com Team
Answer: Hello Chioma, ResumeCoach is an online platform that offers tools and resources to help individuals create professional resumes and effective cover letters. It provides customizable templates, writing tips, and guidance to help users stand out in their job searches and present their skills and experience attractively to potential employers. ResumeCoach is applicable to any country as it can be tailored to suit various job markets and is highly customizable to meet individual needs. We hope this information helps clear things up! Thank you for your feedback and we hope we can serve you again in the future. Sincerely, Carol
Answer: Hello Layal, We apologize for any inconvenience you may have experienced using our service. To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription. We value transparency and make this information clear on the payment screen before the subscription is purchased. In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need. We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience. Thank you for your feedback and we hope we can serve you again in the future. Sincerely, Cami ResumeCoach.com Team
Answer: Hi Jelena, Could you contact us through this link so we can help you with your issue? https://www.resumecoach.com/contact/ Thank you very much, -ResumeCoach
Answer: Hi Sokunene, Could you contact us through this link so we can help you with your issue? https://www.resumecoach.com/contact/ Thank you very much, -ResumeCoach
Why you should know and use ResumeCoach to create your resume?
Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.
You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!
Gilbert!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Andrew, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach