The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.
This summary is generated by AI, based on text from customer reviews
Took less than 10 minuts having a great cv builded and looking great! Their support agents are frankly awesome, super fast, super kind. Just great. I think the name of my agent was andrew.
The templates are quite awesome. Also i forgot to unsubscribe and the refund was almost instant!
Hi Nathan!
Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.
Best regards!
-ResumeCoach
It was user friendly with easy step-by-step process of building a resume.
Hello Filipa!
Thank you very much for giving us this feedback. We really appreciate it. What a joy to read this kind of review.
Stay well!
Best regards,
-ResumeCoach
I liked that you have predetermined boxes so you don't have to loose much time thinking about what are the necessary fields. The support team is great, the agent who I talked to was a woman called Cindy. She was so nice and I wanted to say thank you :)
Alicia!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Cindy, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
Very simple and easy to use. My resume is professional and impressive, even though I have a short work history. I got help from a nice woman called Cindy, thank you for that :)
Gerard!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Cindy, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
SO easy to create your resume using this product. Thank you so much for simplifying the process. The templates were really inspiring. Thank you to the team that helped me via chat (cindy I think?)
Andrea!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Cindy, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
Very quick and easy resume building. Extremely helpful when you have trouble writing your experience into words. Kind customer service team (andrew). Easy website to follow
Kassy!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Andrew, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
Lollollollollollollollollollollollollollollollollollollollollollollollol
Hello,
Thank you very much for choosing us!
We are delighted to have been helpful in your job search, you are now one step closer.
Have a great day.
-ResumeCoach
I am very happy with both the product and Cindy, who was responsive and approachable. I will be recommending Resume Coach.
Kerry!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Cindy, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
SOOOO MANY TEMPLATES YAY! THAT'S THE BEST THAT THIS SITE CAN OFFER, WELL, ALSO THE PREDETERMINED OPTIONS THAT ALLOWS YOU TO CREATE THE CV SO FAST, AND ALSO THE CS TEAM BECAUSE I WAS HELPED OUT NICELY BY A WOMAN NAMED CINDY
Tiffany!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Cindy, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
I used resumecoach before 1 year and I keep using it every time I wanted to update my CV, also the good thing about resumecoach they gave you 14 days trail for only 2$ and unlimited number of cv you can do, I highly recommend using resumecoach thank you
Hello!
Thank you very much for giving us this feedback. We really appreciate it. What a joy to read this kind of review.
Stay well!
Best regards,
-ResumeCoach
I was charged an amount that was not clear to me
The representative explained to me what it was about and helped me a lot
Hi Anna!
Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.
Best regards!
-ResumeCoach
This review is intended for the nice man that helped me from the costumer service team, Andrew. He helped me so fast with a minor issue. About the service, I think the templates this site has are very diverse and can adapt to all kind of professionals.
Bridget!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Andrew, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
I couldn't be happier with the results! I thnk this is the BEST cv I've hadd! I had some troubles in the making but I was helped out fast by the CS agent via chat Cindy
Angel!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Cindy, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
The results are looking goood! Their team is super kind and frankly awesome ;) cindy you did some great job here!
Toby!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Cindy, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
I got 2 different cvs that I made in less tha 20 minutes, both looking nice an professional! Shoutout to andrew support via chat
Hello Ernest!
Thank you for sharing your experience with us! We will forward your comment to Andrew, we assure you that will be as happy as we are to receive this type of review.
Greetings from the team!
-ResumeCoach
I recommend this app because the variety of templates of different models. Also, it's really a time-saver, as it has several options that you can choose to be added in your cv without having to write it manually. I will use it again in the future, for sure. I want also to talk about the Costumer Service team. They will connect with you via chat. My experience is that this was fast. I have the pleasure to talk with a nice man called Andrew, that solved my problem kindly.
Irvin!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Andrew, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
I texted the support chat after my account was charged for a refund as i have already cancelled the membership prior. The support staff was very helpful and collected the necessary information to locate my account and offered the refund. Of course as they mentioned "Please keep in mind that this transaction could take up to 10 business days to be completed". I am currently awaiting the refund.
Hi!
Thank you for investing some of your time to give us this very complete feedback.
We take very seriously the comments of our users and, although we know that we still have to improve some things, we are very proud of experiences like yours.
We keep working hard to continue being the best Resume Builder online.
Kind regards,
-ResumeCoach
I used the minimalist template and the result was totally great. I was helped also via chat by a nice woman called Cindy... thnks
James!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Cindy, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
I LOVE IT! THE CUSTOMER SERVICE TEAM IS AMAZING I TALKED TO A GUY CALLED ANDRE AND WAS SO NICE! NOW I HAVE AN AMAZING CV ;)) RECOMMENDED
Hi,
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Andrew, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
Answer: Hello! We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link: https://www.resumecoach.com/contact/ We look forward to your message. All the best, ResumeCoach.com Team
Answer: Hello Feston, We offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service and it's always online. We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link: https://www.resumecoach.com/contact/ Best regards, ResumeCoach.com Team
Answer: Hello Aliya, Our primary goal is to empower our users with the best resources to excel in their careers or job search and they will have always our customer service team to help them. If you need more information you can get in touch with our team, please feel free to reach out using this link: https://www.resumecoach.com/contact/ Warm regards, ResumeCoach Team
Answer: Hello Sheikha! Thank you for trusting ResumeCoach to update your resume, we're sure that the opportunity you're looking for is just around the corner! We would be pleased to help you with your query, but first we need to know the email address you used to register on our website. You can also contact our customer service team via the following link: https://www.resumecoach.com/contact/ We hope to see you again! Best regards, Carol ResumeCoach.com Team
Answer: Hello Chioma, ResumeCoach is an online platform that offers tools and resources to help individuals create professional resumes and effective cover letters. It provides customizable templates, writing tips, and guidance to help users stand out in their job searches and present their skills and experience attractively to potential employers. ResumeCoach is applicable to any country as it can be tailored to suit various job markets and is highly customizable to meet individual needs. We hope this information helps clear things up! Thank you for your feedback and we hope we can serve you again in the future. Sincerely, Carol
Answer: Hello Layal, We apologize for any inconvenience you may have experienced using our service. To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription. We value transparency and make this information clear on the payment screen before the subscription is purchased. In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need. We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience. Thank you for your feedback and we hope we can serve you again in the future. Sincerely, Cami ResumeCoach.com Team
Answer: Hi Jelena, Could you contact us through this link so we can help you with your issue? https://www.resumecoach.com/contact/ Thank you very much, -ResumeCoach
Answer: Hi Sokunene, Could you contact us through this link so we can help you with your issue? https://www.resumecoach.com/contact/ Thank you very much, -ResumeCoach
Why you should know and use ResumeCoach to create your resume?
Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.
You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!
Kerry!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Andrew, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach