ResumeCoach Reviews Summary
The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.
This summary is generated by AI, based on text from customer reviews
I made two different options so I can improve my chances, you can duplicate the document and then change the template theme. Great job for the customer care team agent Cindy.
Its brief but very helpful. Thanks to the agent. Not so happy with these charges without intimation though
Hi!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Nathalie, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
I had so much info that I wanted to include that I didn't know how to expose... This tool helped me to organize all of it easily. I had nice support from Cindy. 5 stars.
Amy!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Cindy, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
Great support APP for make resume, I got a new job by Resume from this Application.
Thanks for good APP support
Hello,
Thank you very much for choosing us!
We are delighted to have been helpful in your job search, you are now one step closer.
Have a great day.
-ResumeCoach
I needed to fixed something with a charge to my account, and they provided the assistance that I needed right away!
Hello Abigail,
Thank you very much for choosing us!
We are delighted to have been helpful in your job search, you are now one step closer.
Have a great day.
-ResumeCoach
What I like the most is that you can costumize each field to your will. It really looks great. They have strong costumer service team, I met Cindy.
Scott!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Cindy, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
Quick process. Nice product. Recommended. Thank you Andrew. I used this site promese hahahaha because i needed my resume updated. Amazing templates and the process was very veryyyyy easy! I Love the results!. I will repeat!
Hi!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Andrew, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
I had a 14 days subscription on your site and it's continue to the next month in wrong way, then I asked your team to refund the money, and they were so cooperating, thank's for you all.
Hello Mohamed!
Thank you very much for giving us this feedback. We really appreciate it. What a joy to read this kind of review.
Stay well!
Best regards,
-ResumeCoach
Had to request a refund the annual plan, gave in my details to the customer support service and got my issue solved in a matter of minutes.
Hey!
It is a pleasure for the whole Resume Coach team to have received your 4 stars, it means that we are on the right track.
Despite the good score, we know that there are still things to improve; that's why we work hard every day.
Thank you for being part of our community!
Best regards,
-ResumeCoach
Logged in as it was advertised as free. Turns out you can spend hours creating your resume and then pay to download it. Nice one.
Hello Anja,
Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.
Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.
Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.
We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.
Best regards,
ResumeCoach.com Team
It was fast, you solve my problem inmediately, and Nathalie was very kind. Really good service!
Hi!
Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.
Best regards!
-ResumeCoach
Even though they took my money without authorization when I had already canceled my subscription, I would use the platform again
Hi Ricardo!
Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.
Best regards!
-ResumeCoach
I did not noticed that there will be an automatic renewal after 14 days after the first subscription. Apparently my account was renewed automatically and my bank account was deducted. So I decided to get some help from the customer service. They did an excellent job on handling my case and getting back my refund. Within few hours my problem has been solved thanks to them, especially stephane. The customer service is very direct, smooth and hassle free. Thank you once again!
Hi!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with the Customer Service Team, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
:):)
:)
Hello Yuval,
Thank you very much for choosing us!
We are delighted to have been helpful in your job search, you are now one step closer.
Have a great day.
-ResumeCoach
What I like the most is the template layout and the preview of my resume while I entered the information.
Hi Reagan!
Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.
Best regards!
-ResumeCoach
GreatThe result is a very complete and beautiful CV. You can choose between lots of templates and customize them. I am very satisfied with the result and also the service of the agents via chat, they have a nice guy called Andrew.
Dustin!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Andrew, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
User friendly even for someone who has very little experience working with such software.
Please inform users before hand that it is a paid service to save time for those who cant afford.
Hello Leah!
We are delighted that you left us your feedback, thank you very much!
Our resume builder is made up of a lot of technical work and creativity, but also of the feedback we receive from users.
We will not stop working to keep improving our product.
Thanks again for being close to us.
Best regards,
-ResumeCoach
They were so understanding and helped me to cancel and receive my money back.
Hi Mohammed!
Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.
Best regards!
-ResumeCoach
Thanks for the speed and workmanship, Mr. Nathalie
Hadi!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Nathalie, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
Say it's not free before wasting people's time like this
Hi Afrida,
We are sorry for any inconvenience this situation may have caused you. Our firm intention is to offer the best service, so we ask you to please contact our customer service team to solve it as soon as possible.
You can do so by accessing the 'Contact' section of our website: https://www.resumecoach.com/contact/.
We will be happy to assist you.
Kind regards,
-ResumeCoach
From the business
Why you should know and use ResumeCoach to create your resume?
Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.
You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
David!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Cindy, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach