ResumeCoach Reviews Summary
The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.
This summary is generated by AI, based on text from customer reviews
I really appreciated your resume templates to help me build an impressive resume to seek jobs. However, even though you have informed the subscription policy on the fist one confirmation email, "after 14 days your membership will renew at a cost of USD 29.95…" still seemed a trap. If you could remind the membership will renew in 3 days, it will make your customers feel more comfortable and be motivated to upgrade.
I liked what was there but I though it was free so it was kinda annoying to find that I had to pay
Hello Emily!
Thank you for trusting Resume Coach to update your resume, I'm sure that opportunity you're looking for is just around the corner!
We are delighted to have received your feedback, it is very useful to detect what improvements we can make as soon as possible. You, the users, are fundamental in this process.
If you need to contact us in the future, you can do it here: https://www.resumecoach.com/contact/
We hope to see you again in our tool,
Best regards
-ResumeCoach
Can t understand with you advertise free cv's but at the end you allways manage to charge
Hi Judite!
Improving our customers' experience is our main goal, so we thank you very much for giving us feedback.
We want to see you back in our tool very soon, we are sure that the experience will be much better thanks to the improvements we are implementing!
Until then, if you need it, you can contact us through this link: https://www.resumecoach.com/contact/
Warm regards from the entire Resume Coach team,
-ResumeCoach
Really good service, the templates for resumes are quick and easy and they have a wide variety of styles. The website is easy to use and allows the resumes to practically write themselves. Customer service agent cindy was also really helpful. Overall i would use them again
Ernesto!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Cindy, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
Thank you for the wonderful experience. Resume Coach has made my life easier. Cindy provided excellent customer service and was very easy to communicate with. Highly Recommend!
Manuel!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Cindy, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
They got plenty of options to go with, they all look nice, and the process is nice and seamless, as well as their agents on chat (andrew) they do great
Roger!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Andrew, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
Like dhfa; fhdafha; lfhda; hfda; shfdhasfds
Hi!
Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.
Best regards!
-ResumeCoach
I wanted a quick refund on a sub I forgot to cancel and Nathalie helped me very quickly and said that I should get my refund in 10 business days.
Hemal!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Nathalie, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
The chat support andrew did a great job and I think he should be given a raise, he solved my problem
Cathy!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Andrew, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
The final product is awesome and the agents that helped me were just great! I think the agent's name was Andrew. Will repeat for sure!
Eleanor!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with [Name CS agent], we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
Incredible service by the agent Cindy. I cannot be more happy with the final product. Thank you
Lea!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Cindy, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
Came back to leave this review after I got my job! It really worked and I'm really happy! 5 stars for cindy that is taking care of the chat
Kristine!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Cindy, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
Quick and fast, easy too use, will use it again and again
Hello Hermine,
Thank you very much for choosing us!
We are delighted to have been helpful in your job search, you are now one step closer.
Have a great day.
-ResumeCoach
The templates have easy guides to follow, straight forward and simple yet professional. I'm impressed.
Hi!
Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.
Best regards!
-ResumeCoach
Very helpful and cooperative assistant. With quick action
Hello Elie,
Thank you very much for choosing us!
We are delighted to have been helpful in your job search, you are now one step closer.
Have a great day.
-ResumeCoach
ResultI ended up surprised by how good my cv look! I was a great surprise. The customer service andrew deserve 5 stars, so this are for him.
Chester!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Andrew, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
Great experience, and my problem has been solved,
Thank you
Hello,
Thank you very much for choosing us!
We are delighted to have been helpful in your job search, you are now one step closer.
Have a great day.
-ResumeCoach
The website is very easy to navigate through and helps you step by step. It is absolutely fail proof and I love it. This is my "go to" company for my resume. I am happy to share that I received a promotion recently with their help. I also used this a few years ago for a part time job that I wanted and was hired. Just make sure you check when you are done that your subscription is canceled otherwise you will be billed monthly.
Hello Angela,
Thank you very much for choosing us!
We are delighted to have been helpful in your job search, you are now one step closer.
Have a great day.
-ResumeCoach
I have contacted the customer representative and got my issue resolved within few minutes.
Hello Muhammad,
Thank you very much for choosing us!
We are delighted to have been helpful in your job search, you are now one step closer.
Have a great day.
-ResumeCoach
This tool is really a life saver. I made my cv in less than 10 min and had the chance to talk to the amazing costumer service guy andrew
Israel!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Andrew, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
From the business
Why you should know and use ResumeCoach to create your resume?
Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.
You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Josephine!
We are delighted that you left us your feedback, thank you very much!
Our resume builder is made up of a lot of technical work and creativity, but also of the feedback we receive from users.
We will not stop working to keep improving our product.
Thanks again for being close to us.
Best regards,
-ResumeCoach