The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.
This summary is generated by AI, based on text from customer reviews
It was such a great experience working with this app
Beautiful and simple designs, easy to work with. Thank you :)
Hello Anna!
Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.
We're glad to hear from you.
Thanks,
-ResumeCoach
It was very usefull and simply, with sseveral parameters that helps to undestand the key point to do the cv.
Hello Héctor!
Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.
We're glad to hear from you.
Thanks,
-ResumeCoach
I worked in hotels for 6 years, I think I am good in terms of experience
I worked mostly in German hotels.
Using this website is such a smooth experience! Everything is super user friendly so definitely give it a try if you need to update your resume! Thanks Lucy for your assistance!
Miranda!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Lucy, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
A personable, trustworthy and result-oriented Sales, Business Development and Account Management Executive with over 14 years' experience in a fast paced industry of Information & Technology and Hospitality Industry. Bringing forth a proven history of fostering client relationships to maximize sales volume. Adept at business development and seeking new opportunities from a wide range of clients. Skilled in assessing client drive and implementing programs that best foster that drive business forward. Sales Representative with a proven track record of exceeding goals and increasing sales volume of travel providers, such as Airlines, Hospitality Groups, Travel Agencies, Corporations and Government Tourism Organization, A strong individual contributor and a good team player with the ability to increase sales and develop strategies to retain customers and exceed company objectives.
Think strategically – Analyze and develop sales strategies to determine potential growth opportunity to exceed company objectives.
Strong negotiation skills – Capable of identifying the needs of the customer and offering win-win solutions.
Can-do attitude – Able to roll up her sleeves and drive performance forward
My resume is now looking FIRE! Thank you guys for such a cool website and thanks to Luke who helped me out! Loved it
Manuel!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Luke, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
This website has so many templates and options to choose from! I honestly loved it! And their agents are super nice too. Thanks Lucy for everything!
Frankie!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Lucy, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
I liked writing with you, especially the help you give in creating the resume.
Hi Isaac!
Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.
Best regards!
-ResumeCoach
All is perfect! Very professional resumes and cover letters, very easy, very clear, and many designs to choose from! No regrets in getting my cover letter and resume un ResumeCoach!
Hello,
Thank you very much for choosing us!
We are delighted to have been helpful in your job search, you are now one step closer.
Have a great day.
-ResumeCoach
Nice templates and examples! It was very helpful for me.
Hello,
Thank you very much for choosing us!
We are delighted to have been helpful in your job search, you are now one step closer.
Have a great day.
-ResumeCoach
I give this site 5 stars because I truly think it is amazing! It's an amazing way to update your resume in a quick, easy way. Thanks to Lucy who helped me with some doubts I had!
Hi Lindsay!
Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.
Best regards!
-ResumeCoach
I love this website. Such a cool tool to update your resume any time you want to! Thank you Luke for the assistance!
Brandon!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Luke, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
You should let your customer know that isn't free beforehand, not after finishing filling up the document
Hi Min,
We are sorry for any inconvenience this situation may have caused you. Our firm intention is to offer the best service, so we ask you to please contact our customer service team to solve it as soon as possible.
You can do so by accessing the 'Contact' section of our website: https://www.resumecoach.com/contact/.
We will be happy to assist you.
Kind regards,
-ResumeCoach
I was looking online for a resume template and stumbled upon a few. One of course is resumecoach. After deliberately making my resume it never told me in the beginning that I need to pay a subscription. Because of course I had put on so much energy and time editing my resume for it to be just a waste I subscribed for a monthly subscription so I can download mine. I signed up for a monthly fee subscription, as I was going thru my bank account 94.5USD is deducted for some reason. Checked all my receipts and online purchase just to realize resumecoach subscribed me on a year subscription! Absurd! For a one or two downloads of a simple resume template? That's too much. In the very first place I only signed up for a month not a year because I barely have time to actually edit my own CV.
I emailed and no response yet. First email bounced back. Second no respond. Thinking to send a third one.
I chatted a customer support named Nathalie and after giving my last 4digit bank number she ended the message and now there's now way to get thru them!
I want my refund! This is absolutely absurd!
Hi Gladys,
We've contacted you privately asking for your e-mail so we can check your case in depth and give you and solution.
You can answer our message privately or directly contact our Costumer Service team using the following mail: contact@resumecoach.com
We will be waiting to hear from you.
Thank you in advance,
- ResumeCoach
I found ResumeCoach by chance, I was looking for information to create my first cv and I came to your blog, your advice and explanations were great so I decided to create my cv with them (in 7 minutes) and I'm delighted. The chat with the CS is wonderful, thanks Salo I will be back.
Hi!
Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.
Best regards!
-ResumeCoach
Great help and easy to understand. The guide was indeed helpful in completing
Hello!
Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.
We're glad to hear from you.
Thanks,
-ResumeCoach
It is very easy to navigate through this website, editing your CV is very easy and fast. The trial period goes a long way and that is appreciated as well as their customer service via chat (hi Salo).
Hello Leah!
Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.
We're glad to hear from you.
Thanks,
-ResumeCoach
The online application has beautiful, neat templates, user-friendly, navigation and allows at least the first download to be free! Thanks a lot!
Hello,
Thank you very much for choosing us!
We are delighted to have been helpful in your job search, you are now one step closer.
Have a great day.
-ResumeCoach
I like everything but the fact you could not remove the language section or back up to other sections
Hey Nolan!
It is a pleasure for the whole Resume Coach team to have received your 4 stars, it means that we are on the right track.
Despite the good score, we know that there are still things to improve; that's why we work hard every day.
Thank you for being part of our community!
Best regards,
-ResumeCoach
Answer: Hello! We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link: https://www.resumecoach.com/contact/ We look forward to your message. All the best, ResumeCoach.com Team
Answer: Hello Feston, We offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service and it's always online. We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link: https://www.resumecoach.com/contact/ Best regards, ResumeCoach.com Team
Answer: Hello Aliya, Our primary goal is to empower our users with the best resources to excel in their careers or job search and they will have always our customer service team to help them. If you need more information you can get in touch with our team, please feel free to reach out using this link: https://www.resumecoach.com/contact/ Warm regards, ResumeCoach Team
Answer: Hello Sheikha! Thank you for trusting ResumeCoach to update your resume, we're sure that the opportunity you're looking for is just around the corner! We would be pleased to help you with your query, but first we need to know the email address you used to register on our website. You can also contact our customer service team via the following link: https://www.resumecoach.com/contact/ We hope to see you again! Best regards, Carol ResumeCoach.com Team
Answer: Hello Chioma, ResumeCoach is an online platform that offers tools and resources to help individuals create professional resumes and effective cover letters. It provides customizable templates, writing tips, and guidance to help users stand out in their job searches and present their skills and experience attractively to potential employers. ResumeCoach is applicable to any country as it can be tailored to suit various job markets and is highly customizable to meet individual needs. We hope this information helps clear things up! Thank you for your feedback and we hope we can serve you again in the future. Sincerely, Carol
Answer: Hello Layal, We apologize for any inconvenience you may have experienced using our service. To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription. We value transparency and make this information clear on the payment screen before the subscription is purchased. In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need. We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience. Thank you for your feedback and we hope we can serve you again in the future. Sincerely, Cami ResumeCoach.com Team
Answer: Hi Jelena, Could you contact us through this link so we can help you with your issue? https://www.resumecoach.com/contact/ Thank you very much, -ResumeCoach
Answer: Hi Sokunene, Could you contact us through this link so we can help you with your issue? https://www.resumecoach.com/contact/ Thank you very much, -ResumeCoach
Why you should know and use ResumeCoach to create your resume?
Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.
You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!
Hi Dan!
Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.
Best regards!
-ResumeCoach