ResumeCoach Reviews Summary
The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.
This summary is generated by AI, based on text from customer reviews
Easy to use. Many options, but I paid a little amount of money. I thought it is free in the beginning.
I loved the templates and the suggestions for skills
Hey Merri,
It is a pleasure for the whole Resume Coach team to have received your 4 stars, it means that we are on the right track.
Despite the good score, we know that there are still things to improve; that's why we work hard every day.
Thank you for being part of our community!
Best regards,
-ResumeCoach
The request was resolved very quickly and smoothly, thank you Nathalie
Haidy!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Nathalie, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
I forgot to cancel my membership because of earthquake in turkey and it was my last money so i needed a refund. And the nathalie was so helpful.
Firat!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Nathalie, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
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Hello Ivan,
Thank you very much for choosing us!
We are delighted to have been helpful in your job search, you are now one step closer.
Have a great day.
-ResumeCoach
Easy to use and great template options. I enjoyed the recommendations for word choice and how simple they were. Everything was so simple and it took very little time. Organized and well composed!
Hello Riley,
Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.
We're glad to hear from you.
Thanks,
-ResumeCoach
I used one of the many templates, very helpful. Special kudos to the customer support chat team.
Hello Giuseppe,
Thank you very much for choosing us!
We are delighted to have been helpful in your job search, you are now one step closer.
Have a great day.
-ResumeCoach
Thank you for this quick and easy possibility to make my CV look clean and professional. Very helpful!
Hello Joël,
Thank you very much for choosing us!
We are delighted to have been helpful in your job search, you are now one step closer.
Have a great day.
-ResumeCoach
I complete my cv and every thing is perfect but I downloaded my cv in mistake so please delete my cv a d my account
Hello Diar!
Please check your inbox, we've sent you some guidelines on how you can cancell your account.
If you find any remaining problem, don't hesitate to contact contact@resumecoach.com so we can solve any remaining issue.
Thank you in advance,
- ResumeCoach Team
Excellent, it was quick and very easy to use. Best attractive resume templates
Hello Rejin!
Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.
We're glad to hear from you.
Thanks,
-ResumeCoach
Service5 stars experience and very nice and warm customer service team. Super efficient and always ready to help out. Thanks Lucy for everything!
Wilma!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Lucy, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
Giving this site 5 stars for sure. Definitely give it a try if you're looking for a quick easy way to update your resume! Also, thanks to Luke for the assistance!
Daniel!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Luke, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
The layouts of the templates are perfect with a variety of styles to choose from. The auto-filling sentence part is a great tool that helps to design and build a really nice CV. If i had to rate the subscription policy i would have easily give 1 star. Without being clear from the emails you will receive, they charge you automatically once the 14 days of the -not so - free trial expires. The Support Team on this matter was really helpful with excellent guidance.
Hi Vassilis!
Improving our customers' experience is our main goal, so we thank you very much for giving us feedback.
We want to see you back in our tool very soon, we are sure that the experience will be much better thanks to the improvements we are implementing!
Until then, if you need it, you can contact us through this link: https://www.resumecoach.com/contact/
Warm regards from the entire Resume Coach team,
-ResumeCoach
It was easy to create the resume, yet I got to pay the fee even though I already cancelled my membership.
Hi Bettina,
Thank you for using Resume Coach to create your customized resume and, above all, for sending us your feedback; it helps us to grow and we take note of all the details.
We hope to improve your experience the next time you use our tool, so we would like you to contact our customer service team: https://www.resumecoach.com/contact/
We want to know more details about the inconveniences you encountered while using our platform and solve them as soon as possible.
Best regards,
-ResumeCoach
It should indicate in the beginning that it's not a totally free process
Not to agree for automatically renew. Should ask permission before renew.
Hey Rahimah!
It is a pleasure for the whole Resume Coach team to have received your 4 stars, it means that we are on the right track.
Despite the good score, we know that there are still things to improve; that's why we work hard every day.
Thank you for being part of our community!
Best regards,
-ResumeCoach
Love their customer service! As an agent myself I'm always glad when I find companies that have quality customer service. It was a pleasure! Thanks to Luke who guided me through the process :)
Leon!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Luke, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
Templates are too pragmatical, even though I liked you give some flexibility to change them, templates themselves are pretty boring.
Hi Valentinas!
Improving our customers' experience is our main goal, so we thank you very much for giving us feedback.
We want to see you back in our tool very soon, we are sure that the experience will be much better thanks to the improvements we are implementing!
Until then, if you need it, you can contact us through this link: https://www.resumecoach.com/contact/
Warm regards from the entire Resume Coach team,
-ResumeCoach
I needed a new resume but I'm so busy with my current job that I could never find the time to think about that I wanted to put in my resume. So glad this website has so many examples and tips! Definitely made the process easier and faster. Thanks Lucy for showing me this!
Lamar!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Lucy, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
Really good service and also affordable. All the templates look so nice too. If you have any problems you can always talk to any of their agents. Luke was super helpful any time I needed something. Recommended!
Hello Eugene!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Luke, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
From the business
Why you should know and use ResumeCoach to create your resume?
Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.
You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Anoushe!
Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.
Best regards!
-ResumeCoach