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ResumeCoachReviews 11,010

4.6
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ResumeCoach Reviews Summary

The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.

This summary is generated by AI, based on text from customer reviews

service
351
This company responds to reviews on average within 4 days
Washington
1 review
0 helpful votes
Follow Paul F.
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It is listed there is a free template however i could not access the completed template without paying.

Date of experience: February 18, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hi Paul,

Thank you for using Resume Coach to create your customized resume and, above all, for sending us your feedback; it helps us to grow and we take note of all the details.

We hope to improve your experience the next time you use our tool, so we would like you to contact our customer service team: https://www.resumecoach.com/contact/

We want to know more details about the inconveniences you encountered while using our platform and solve them as soon as possible.

Best regards,

-ResumeCoach

Kuwait
1 review
0 helpful votes
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Review
February 17, 2023

So amazing experience
Love making my cv using this site

Date of experience: February 17, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Heba!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Ohio
1 review
0 helpful votes
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Good customer attention
February 17, 2023

I really value personalized attention both online and face to face and in this case ResumeCoach met my expectations, my sister and I were looking for the perfect template, in 8 minutes it was ready and really impressive, we want to thank Salo for her kindness (we almost drove her crazy with our questions).

Date of experience: February 17, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Rickey!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Salo, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Panama
1 review
0 helpful votes
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Impressive ressume assistance, gave me a lot of suggestion to fill it out, just wondurful, thank you

Date of experience: February 17, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Carlos!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Georgia
1 review
0 helpful votes
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Perfect CV site
February 16, 2023

I found the perfect template for me (thanks Salo), I edited it quickly, I think I'm going to stand out a lot in my job search! By the way the blog is awesome and very professional.

Date of experience: February 16, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Ann!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Salo, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

California
1 review
0 helpful votes
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Prompt services
February 16, 2023

ResumeCoach makes it very easy to find and create a cv, normally you can spend hours but with them in 7 minutes it was ready! The staff is very friendly especially Salo.

Date of experience: February 16, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Desiree!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Philippines
1 review
0 helpful votes
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The fees and trial stuff are a bit confusing, but I'm glad they responded quickly to my refund request. Will just have to wait for the actual money to reflect on my account.

Date of experience: February 16, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Bella,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Malawi
1 review
0 helpful votes
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Great Coaching
February 16, 2023

Easy to use, great guidance and suggestions on how to make your resume more appealing. Having a lot of templates and styles to choose from was a great help

Date of experience: February 16, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Aritha!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Viet Nam
1 review
0 helpful votes
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February 8 I have been charged on this site. I have no need to continue using it. My credit card has been automatically deducted 29.9 $ transaction code number *******. Now I send this information to ask admin to check and refund me as soon as possible. Thanks

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 16, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Thang,

In order to solve your issue we will need you to contact contact@resumecoach.com so we can check what happened.

Thank you very much.

Kind regards

-ResumeCoach

Illinois
1 review
0 helpful votes
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Very satisfied
February 15, 2023

Their templates are very professional, they have many options, I needed a CV for a corporate position and I found one that fits perfectly thanks to Salo's help. 5 stars to ResumeCoach.

Date of experience: February 15, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Johnnie!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Germany
1 review
0 helpful votes
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Prefect Cv maker
February 15, 2023

Great designs and templates.
Smooth process for building Cv

Date of experience: February 15, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hi!

Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.

Best regards!

-ResumeCoach

Germany
1 review
1 helpful vote
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Payment
March 17, 2023

I don't know how I signed for paying them more then 20£ monthly.I used this serviae only once and it costs about 2£.I think it's a trap and son't know how to quit payment.My bank account is in minus since I don't have any incomes yet that's why I was needed cv bcs I'm searching for a job.If I could weite zero (0) it will be zero stars from me!

Date of experience: February 15, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hi Marija,

We apologize for any misunderstanding on our plans and pricing.

Unfortunately, we do not know what happened during your interaction, so in order to review your case, we suggest you contact our support line so that our Customer Care Team can assist you with anything related to your account or escalate it if necessary.

You can do so directly here: https://www.resumecoach.com/contact/

Thank you

-ResumeCoach

Singapore
1 review
0 helpful votes
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Excellent and convenient
February 15, 2023

It saves me a lot of time to complete my CV, and there are so many beautiful templates to choose.I recommand to everyone who has trouble making his/her CV.

Date of experience: February 15, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hi!

Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.

Best regards!

-ResumeCoach

Switzerland
1 review
0 helpful votes
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Thanks for everything, I enjoyed the services offered

Date of experience: February 14, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hi!

Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.

Best regards!

-ResumeCoach

Massachusetts
1 review
0 helpful votes
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Resume
March 15, 2023

Why did you charge my credit card again this month? I already paid.

Date of experience: February 13, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Denise,

We are sorry that your experience with us was not 5 stars.

We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link:
https://www.resumecoach.com/contact/

We look forward to your message.

All the best,

-ResumeCoach

Germany
1 review
0 helpful votes
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Asks for payment after letting you spend hours writing a CV

Date of experience: February 13, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hi Nike,

We are sorry for any inconvenience this situation may have caused you. Our firm intention is to offer the best service, so we ask you to please contact our customer service team to solve it as soon as possible.

You can do so by accessing the 'Contact' section of our website: https://www.resumecoach.com/contact/.

We will be happy to assist you.

Kind regards,

-ResumeCoach

Saudi Arabia
1 review
0 helpful votes
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GOOD
February 13, 2023

A beautiful site that is worth trying and unique, and I recommend it

Date of experience: February 13, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Germany
1 review
0 helpful votes
Follow Rshof Q.
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You said it was free, yet you force people to pay to get thier resumees after finising it.
Never agian

Date of experience: February 12, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hi,

We are sorry for any inconvenience this situation may have caused you. Our firm intention is to offer the best service, so we ask you to please contact our customer service team to solve it as soon as possible.

You can do so by accessing the 'Contact' section of our website: https://www.resumecoach.com/contact/.

We will be happy to assist you.

Kind regards,

-ResumeCoach

New York
1 review
0 helpful votes
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Looks professional and nice
February 11, 2023

Looks professional and nice. I love adding your picture on your resume

Date of experience: February 11, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hi!

Thank you for investing some of your time to give us this very complete feedback.

We take very seriously the comments of our users and, although we know that we still have to improve some things, we are very proud of experiences like yours.

We keep working hard to continue being the best Resume Builder online.

Kind regards,

-ResumeCoach

Greece
1 review
0 helpful votes
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A brilliant resume
February 10, 2023

Very impressively structured, carefully thought out with vital information.

Date of experience: February 10, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello John,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!


resumecoach.com
Barcelona, Cataluña, Spain