The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.
This summary is generated by AI, based on text from customer reviews
Really easy experience, info can be transferred pretty fast from CV doc. Or LinkedIn.
I can recommend for you guys to enable a more broadcast overview on all the sections from the beginning (and not just in the final stage).
Anyway, many thanks was really nice experience.
Misleading by advertising as Free! Otherwise, very useful tool and built a beautiful resume...
Hi Lenora!
Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.
First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.
Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com
Best regards, Anne
ResumeCoach.com Team
My resume came out perfectly 😊 and the price is amazingly low and that makes it even better
Hello Edit!
Thank you for trusting ResumeCoach to update your resume, we're sure that the opportunity you're looking for is just around the corner!
We are delighted to have received your feedback, but a little concerned by the rating that you choose to leave us after your kind words. So, we'd like to invite you to contact our Customer Care team, in case you need further support. You can do this via the following link: https://www.resumecoach.com/contact/
We hope to see you again!
Best regards, Anne
ResumeCoach.com Team
Great great great great great dkovodnfksnfkodnmfkodnfkods
Hello Laura,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Anne
ResumeCoach.com Team
No thank you I don't know what this is. I just want the resume I hope its not a subscription
Hello William,
Thank you so much for taking the time to leave us 5 stars!
We apologize for any confusion you may have experienced using our service.
To clarify, we assure you that ResumeCoach.com is a legitimate service that offers high-quality resume creation and optimization tools.
Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.
Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.
We hope you find this information useful. However, if you have any other queries, we'd be happy to help, and you can get in touch with us via email at contact@resumecoach.com.
Sincerely, Lola
ResumeCoach.com Team
Ok iam fine... r u fine... and iam happy that you said its free resure and finally you charged money
Hello Abdul,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.
At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.
If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.
Thanks again for your kind words and for choosing ResumeCoach!
Best regards, Anne
ResumeCoach.com Team
Thank you for all your help, was completely worth it an all in under 20 mins.
Hello Ellen,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Anne
ResumeCoach.com Team
Thank you for your this service is awesome, is very easy
Thanks
Hello Ali,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Anne
ResumeCoach.com Team
Good good helpful and it's easy to use
Hope it works
Thanks to this app
Hello Reta,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Lelie
ResumeCoach.com Team
Fill in the blank was fine - but the "AI" factor never came into play - my resume' is unchanged as far as content
Hello Jennifer,
We are sorry that your experience with us was not 5 stars.
We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link:
https://www.resumecoach.com/contact/
We look forward to your message.
All the best, Lelie
ResumeCoach.com Team
Really couldve did it myself, but the template was suppose to make it easier but it mixed up my job history
Hello Delmar,
We are sorry that your experience with us was not 5 stars.
We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link:
https://www.resumecoach.com/contact/
We look forward to your message.
All the best, Lelie
ResumeCoach.com Team
. אהבתי שיש דוגמאות לקורות חיים עם עיצובים שונים. חיפשתי משהו שיתאים לתפקיד אליו אני מועמדת והמבחר סייע לי מאוד. חוויה נעימה וקלילה
שלום
תודה רבה שהקדשת מזמנך להשאיר לנו 5 כוכבים!
ההשקעה שלך היא בעלת ערך רב עבורנו, ואנו ניקח בחשבון את ההצעות שלך כאשר אנו ממשיכים לפתח את הפלטפורמה שלנו. אנו אסירי תודה על תמיכתך ועל הבחירה ב-ResumeCoach כדי לסייע לך במסע הקריירה שלך.
אם יש לך משוב או שאלות נוספות, אנא אל תהסס לפנות אלינו. אנחנו תמיד כאן כדי לעזור ואנו מעריכים את ההשקעה שלך.
שוב תודה לך על המילים החמות שלך ועל הבחירה בנו. אנו מאחלים לך את כל הטוב שבקריירה שלך!
בברכה, Lelie
צוות ResumeCoach.com
The AI feature takes most of the hard parts of resume making out.
Hello Meira,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Leyre
ResumeCoach.com Team
Not satisfied with the resume at all. The terms say I will get at least 5 templates, I got only 1 page
Hi Maleshoane,
We are sorry for any inconvenience this situation may have caused you. Our intention is to offer the very best service, so we ask that you please contact our customer service team so we can solve the problem as soon as possible.
You can do so via the Contact section of our website: https://www.resumecoach.com/contact/
We will be glad to assist you.
Kind regards, Lizzie.
ResumeCoach.com Team
Great tool - makes life so much easier! Save time
Get this service.
Hello Maggie,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Lizzie.
ResumeCoach.com Team
Site is very user friendly. Very easy to navigate. We will recommend.
Hello Ronnie,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Lizzie.
ResumeCoach.com Team
Would like to have been able to remove the excess space between bullet points.
Hello Johnie,
We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!
Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.
We hope that you'll use ResumeCoach again for your professional growth and development.
If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/
Warm regards, Lizzie.
ResumeCoach Team
Well is my first time using service. I'm hopeful that I've positive & successful experience.
Hello Mayra,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Lizzie.
ResumeCoach.com Team
תמיד היה לי לחץ מכתיבת קורות חיים
התבניות המוכנות מאוד עזרו לי והקלו עלי
שלום,
תודה רבה שהענקת לנו 5 כוכבים! אנו שמחים לשמוע שהייתה לך חוויה חיובית עם שירותי בניית קורות החיים שלנו ואנחנו שמחים שעזרתי לך בחיפוש העבודה שלך.
שוב תודה על המילים החמות שלך ועל הבחירה ב-Resumecoach. אנו מאחלים לך את כל הטוב שבקריירה שלך!
בברכה, Lizzie.
צוות ResumeCoach.com
Resume output mixed up information for different jobs/sessions.
Hello Elizabeth,
Thank you for taking the time to review our service.
Your suggestion is appreciated, as we are constantly looking for ways to improve our service and cater to the needs of our diverse customer base.
Our team is working on a solution to the issue you raised and we hope to have this available soon.
We are always looking for ways to provide our customers with the best possible experience.
Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals!
Sincerely, Lizzie.
ResumeCoach.com Team
Answer: Hello! We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link: https://www.resumecoach.com/contact/ We look forward to your message. All the best, ResumeCoach.com Team
Answer: Hello Feston, We offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service and it's always online. We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link: https://www.resumecoach.com/contact/ Best regards, ResumeCoach.com Team
Answer: Hello Aliya, Our primary goal is to empower our users with the best resources to excel in their careers or job search and they will have always our customer service team to help them. If you need more information you can get in touch with our team, please feel free to reach out using this link: https://www.resumecoach.com/contact/ Warm regards, ResumeCoach Team
Answer: Hello Sheikha! Thank you for trusting ResumeCoach to update your resume, we're sure that the opportunity you're looking for is just around the corner! We would be pleased to help you with your query, but first we need to know the email address you used to register on our website. You can also contact our customer service team via the following link: https://www.resumecoach.com/contact/ We hope to see you again! Best regards, Carol ResumeCoach.com Team
Answer: Hello Chioma, ResumeCoach is an online platform that offers tools and resources to help individuals create professional resumes and effective cover letters. It provides customizable templates, writing tips, and guidance to help users stand out in their job searches and present their skills and experience attractively to potential employers. ResumeCoach is applicable to any country as it can be tailored to suit various job markets and is highly customizable to meet individual needs. We hope this information helps clear things up! Thank you for your feedback and we hope we can serve you again in the future. Sincerely, Carol
Answer: Hello Layal, We apologize for any inconvenience you may have experienced using our service. To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription. We value transparency and make this information clear on the payment screen before the subscription is purchased. In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need. We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience. Thank you for your feedback and we hope we can serve you again in the future. Sincerely, Cami ResumeCoach.com Team
Answer: Hi Jelena, Could you contact us through this link so we can help you with your issue? https://www.resumecoach.com/contact/ Thank you very much, -ResumeCoach
Answer: Hi Sokunene, Could you contact us through this link so we can help you with your issue? https://www.resumecoach.com/contact/ Thank you very much, -ResumeCoach
Why you should know and use ResumeCoach to create your resume? Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word. You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!
Hello Yair,
Thank you for choosing ResumeCoach to create your resume and for taking the time to send us your feedback. We are pleased to hear that you found our services useful and that you are happy with your document.
We appreciate your suggestions for improvement and want you to know that we take all feedback seriously. We are always looking for ways to improve our platform and provide the best possible service to our customers.
If you have any further comments or suggestions, please feel free to contact us at any time. We value your feedback and want to make sure our customers have the best possible experience with ResumeCoach.
Once again, thank you for choosing us and we look forward to serving your needs again in the future.
Sincerely, Lelie
ResumeCoach.com Team