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ResumeCoachReviews 11,009

4.3
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ResumeCoach Reviews Summary

The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.

This summary is generated by AI, based on text from customer reviews

service
351
This company responds to reviews on average within 3 days
Ohio
1 review
0 helpful votes
Follow Deszah C.
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You guys claimed for this to be free, had me create resume and then made me pay to be able to download it. False advertising

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 12, 2024
Customer Care Team R. — ResumeCoach Rep
12 months ago

Hello,

We'd like to apologize for any confusion or frustration caused by the pricing listed on ResumeCoach.

To clarify, we offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service.

We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link:

https://www.resumecoach.com/contact/

Thank you for this valuable feedback, we hope you decide to choose us again in the future.

Best regards, Meg

ResumeCoach.com Team

Greece
1 review
0 helpful votes
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Perfect
July 22, 2024

It was easy, ai makes the experience much easier for beginners

Date of experience: July 12, 2024
Customer Care Team R. — ResumeCoach Rep
12 months ago

Hello Ioannis,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Meg

ResumeCoach.com Team

Germany
1 review
0 helpful votes
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Very nice, but the fact that i have to pay everytime without being able to modify my cover letters made me looking for iother services

Date of experience: July 12, 2024
Customer Care Team R. — ResumeCoach Rep
12 months ago

Hello Tom,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're glad we were able to provide you with such a great experience.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Meg

ResumeCoach.com Team

Greece
1 review
0 helpful votes
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I found some difficulty using the programme I needed to add some sections and it was not easy

Date of experience: July 12, 2024
Customer Care Team R. — ResumeCoach Rep
12 months ago

Hello Evangelia,

We are sorry that your experience with us was not 5 stars.

We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link:
https://www.resumecoach.com/contact/

We look forward to your message.

All the best, Leyre

ResumeCoach.com Team

KR
1 review
0 helpful votes
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Good good good good very nice this resume site!*******

Date of experience: July 12, 2024
Customer Care Team R. — ResumeCoach Rep
12 months ago

Hello Jayoung,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Georgia
2 reviews
0 helpful votes
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It advertised as "Free Resume" but after I spent an hour creating charges. I suppose $2.45 isn't a lot if it helps me land the job.

Date of experience: July 11, 2024
Customer Care Team R. — ResumeCoach Rep
12 months ago

Hi Lonnie!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Leyre

ResumeCoach.com Team

Washington
1 review
0 helpful votes
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This has been a great help to me
July 21, 2024

This has been a great help to me. In the last 2 days i have created an account for my son and myself. By far the best program i have used.

Date of experience: July 11, 2024
Customer Care Team R. — ResumeCoach Rep
12 months ago

Hello Kimberly,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Leyre

ResumeCoach.com Team

Qatar
1 review
0 helpful votes
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Facing issue
July 21, 2024

My resume is out of A4 paper. Resume should be 2 pages and it is coming on very large paper size.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 11, 2024
Customer Care Team R. — ResumeCoach Rep
12 months ago

Hello Mansoor,

We appreciate you sharing your experience.

Rest assured that we are working hard to improve our platform to make it even better.

We recommend doing the following in order to fix the page break in your resume:
- Alter the line spacing.
- Design: consider using a smaller font size.
- Template: consider using a different template design that allows for more space for content.

If the steps mentioned above don’t fix the page break, please follow these instructions:
1)Go to the end of the page where the break occurs.
2) Go to the beginning of the section that is divided between two pages.
3) Press “Enter” to make this section go all the way to the next page.

If this problem continues, please don't hesitate to contact our support team and we'll be happy to assist you further. You can do so using the following link:
https://www.resumecoach.com/contact/

Rest assured that we are working hard to improve our platform to make it even better.

Once again, thank you for bringing this to our attention, we're always looking for ways to improve our service.

We hope you decide to choose us again in the future.

Sincerely, Leyre

ResumeCoach.com Team

Florida
1 review
0 helpful votes
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Simple and easy to use!
July 21, 2024

Simple and easy to use! I was skeptical at first using this type of service, but WOW what a remarkable process, its very user friendly. I like how they have different templates to choose from and color options to make any resume your very own.

Date of experience: July 11, 2024
Customer Care Team R. — ResumeCoach Rep
12 months ago

Hello Mario,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Meg

ResumeCoach.com Team

GB
1 review
0 helpful votes
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Misleading as was told it was free of charge and it was not. Nevermind

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 11, 2024
Customer Care Team R. — ResumeCoach Rep
12 months ago

Hi Matthew!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Natti

ResumeCoach.com Team

Viet Nam
1 review
0 helpful votes
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Ok, very good web, help me save my time
July 21, 2024

Ok, very good web, help me save my time. I do hope free for us please

Date of experience: July 11, 2024
Customer Care Team R. — ResumeCoach Rep
12 months ago

Hello,

Thank you so much for taking the time to leave us 5 stars!

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Hawaii
1 review
0 helpful votes
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Display, changes on fonts, very professional
July 20, 2024

Display, changes on fonts, very professional. Clear, better understanding.

Date of experience: July 10, 2024
Customer Care Team R. — ResumeCoach Rep
12 months ago

Hello Roseanne,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

California
2 reviews
0 helpful votes
Follow Imelda T.
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I needed to revamp my resume from 2011 and this site along with AI generated sentences was helpful with creating an updated resume for 2024.

Date of experience: July 10, 2024
Customer Care Team R. — ResumeCoach Rep
12 months ago

Hello Imelda,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Tina

ResumeCoach.com Team

Montana
1 review
0 helpful votes
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I was really dreading having to rebuild my resume after being a stay at home mom for several years, but this made everything easy and low stress. Thanks!

Date of experience: July 10, 2024
Customer Care Team R. — ResumeCoach Rep
12 months ago

Hello Hillary,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

Oregon
1 review
0 helpful votes
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Great template builder was very easy to use and many types available thank you

Date of experience: July 10, 2024
Customer Care Team R. — ResumeCoach Rep
12 months ago

Hello Aaron,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Tina

ResumeCoach.com Team

Massachusetts
1 review
0 helpful votes
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Need more customization options and better text suggestions

Date of experience: July 10, 2024
Customer Care Team R. — ResumeCoach Rep
12 months ago

Hello Christina,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

We appreciate your suggestions for improvement and want you to know that we take all feedback seriously. We are always looking for ways to improve our platform and provide the best possible service to our customers.

We would like to point out that the customization of the resume and cover letter templates can be highly dependent on the template selected. Some templates offer more customization options than others. For this reason, we encourage you to try another of our templates whose customization is more suited to your style and needs, as we have a wide variety of professional templates on our website!

If you still have problems with this and would like us to advise you personally, please do not hesitate to contact our customer support team at https://www.resumecoach.com/contact/. We are available to assist you with any questions or concerns you may have.

Once again, thank you for choosing us and we look forward to serving your needs again in the future.

Sincerely, Tina

ResumeCoach.com Team

Illinois
2 reviews
0 helpful votes
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You're doing great today!
July 20, 2024

You're doing great today! Keep up the good work! You got this!

Date of experience: July 10, 2024
Customer Care Team R. — ResumeCoach Rep
12 months ago

Hello Sara,

Thank you so much for taking the time to leave us 5 stars!

We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

Pennsylvania
1 review
0 helpful votes
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This experience was great and very helpful
July 20, 2024

This experience was great and very helpful. Saved me so much Stress. Thank You

Date of experience: July 10, 2024
Customer Care Team R. — ResumeCoach Rep
12 months ago

Hello Donte,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Tina

ResumeCoach.com Team

Utah
1 review
0 helpful votes
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Resume Coach was super easy to use and made the process simple and straight forward.

Date of experience: July 10, 2024
Customer Care Team R. — ResumeCoach Rep
12 months ago

Hello Shane,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

Armenia
1 review
0 helpful votes
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Thank you, everything was great, you helped me a lot))))))))

Date of experience: July 10, 2024
Customer Care Team R. — ResumeCoach Rep
12 months ago

Hello Sargis,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Elle

ResumeCoach.com Team

About the Business

Why you should know and use ResumeCoach to create your resume? Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word. You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!