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Create a resume that gets results!
Resume Now AI Resume Builder is trusted by thousands of satisfied users to generate their resumes fast and easy. Our resume builder offers everyone from students and entry-level job seekers to experienced executives a fast and easy way to create a resume. With access to pre-written, industry-specific phrases and recruiter-approved templates, you can download a polished and professional resume in minutes.
The company enjoys a largely positive reputation, with customers frequently praising the quality of their resume services, user-friendly platform, and the professionalism of their support staff. Many reviews highlight the helpfulness and kindness of representatives, particularly mentioning individuals who provided exceptional service. However, some customers expressed concern regarding unexpected subscription charges, indicating a need for clearer communication about billing practices. Overall, while the company excels in customer support and product offerings, addressing the subscription confusion could enhance customer satisfaction and trust.
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Hi Juan,
Thanks for those remarks about our Customer Service team.
Best regards,
Resume-Now
I am wanting to cancel my subscription immediately. Resume Now phone number has been disconnected and I am unable to get a live chat connection. This site is a SCAM!
Hi Rachel:
We are so sorry you feel that way about our service. We are more than willing to assist you with your concern and are committed to providing excellent customer service. Please send us a direct/private message so we can assist you in a secure manner.
Best Regards,
Resume-Now
A pleasant experience. The customer service rep was patient and assured that she could help.
Hi Kimberly:
Thank you for that great review, we really appreciate it. We are happy to know that our Customer Care Expert was able to resolve everything for you. Please feel free to contact us, if you need anything else in the future.
Best Regards,
Resume-Now
/easy to use inter-phase with proper guides that makes creating a CV easy plus a very good customer service experience
Hi Emmanuel:
Thank you for that amazing review. It is nice to know that you liked our services, we greatly appreciate it. If you need anything else in the future, do not hesitate to contact us.
Best Regards,
Resume-Now
I signed up as a trial for Resume Now and really liked it because it offered a variety of templates and helpful wording suggestions. I didn't remain with it for regular service because I could not afford it at the time. After several months I realized I had been charged for an account. When I called the CSR was soooo helpful, understanding and did not give me a moment of grief over getting that cancelled and refunded. He was absolutely the epitome of what customer service should be. I will definitely be recommending this site and product to my friends, family and associates because the product is good but mainly because the customer service was EXCELLENT
Hi Cynthia:
Wow! Thank you for that five star review! It is great to know that our Customer Care Expert was able to help you out. Reviews like these make us strive to deliver the best of the best for you. We greatly appreciate you recommending us to other. Please feel free to contact us if you need anything else in the future.
Best Regards,
Resume-Now
Upgrading a resume is always something that I struggled with doing, it was just frustrating. A friend recommended my perfect resume and it was amazing. It was helpful with every detail in building a great resume. It gave examples, had templates and answers for every question I thought of. It was a great tool to have and I recommend it for anyone. It's simple to follow and has great results.
Hi Darcy:
Thank you for that fantastic review. It is nice to know that you liked our services and will recommend it to others, we greatly appreciate it. If you need anything else in the future, do not hesitate to contact us.
Best Regards,
Resume-Now
I recently helped my son update his resume and found the tools and the site to be very good and easy to use. I would definitely use again. Very easy cancellation process after we were done with the site. Thank you!
Hi Bob:
Thank you for that great review, we really appreciate it. We are happy to know that you liked our service and would use it again. Please feel free to contact us, if you need anything else in the future.
Best Regards,
Resume-Now
David was very accommodating. Listened attentively and able to solve my concerns
Hi Kerlene:
We are glad to know that David was able to help you out. Thank you for taking the time to review our service, it is greatly appreciated. Please feel free to contact us, if you need anything else in the future.
Best Regards,
Resume-Now
I used the first offer under $2 and it worked great. The full membership fee was drafted but I was able to cancel because I found a job right away! Great customer service follow up!
Hi Malinda:
Congratulations on your new job! We appreciate you taking the time to leave us such an amazing review. Feedback like these make us deliver the best of the best for you. Please feel free to contact us if you need anything in the future.
Best Regards,
Resume-Now
The agent I spoke with was Ber knowledgable and I applaud her efforts to keep me as a subscriber. I will bring up the possibility of creating a corporate account for my company in our next board meeting and will always return to you guys if I have the need for a resume.
Hi Jose:
Thank you for taking the time to review our service, it is greatly appreciated. We are glad to know that our Customer Care Expert was able to resolve everything for you. We hope to hear from you in the future. Please feel free to contact us if you need anything else.
Best Regards,
Resume-Now
This site was simple to use and understand. I was able to create a resume and cover letter very quickly.
Thanks Resume-Now!
Hi Jennifer:
Thank you for that fantastic review, we greatly appreciate it. It is nice to know that you liked our services and were able to create your documents quickly. If you need anything else in the future, do not hesitate to contact us.
Best Regards,
Resume-Now
I signed up for Resume-Now since I needed to quickly update my resume and hadn't done so in years. The product helped me out (and I got the job). But once I had used it, I forgot to cancel.
I had given them my credit card number, so they billed me monthly before I contacted them to fix it several months later. I was definitely surprised by how friendly and accommodating they were when I contacted them. They canceled the service for me right then. They also offered me some alternative agreements that would cost less money each month, which sounded fine, but they didn't press the issue when I told them I'd rather just cancel. They even gave me a refund for the amounts that had been billed.
Good business!
Hi Amy:
Congratulations on your new job! We appreciate you taking the time to leave us such an amazing review. Feedback like these make us deliver the best of the best for you. Please feel free to contact us if you need anything in the future.
Best Regards,
Resume-Now
The rep that took my call was awesome very friendly and helped get my issue solved quickly
Hi Nicole:
We are glad to know that our Customer Care Expert was able to help you out. Thank you for taking the time to review our service, it is greatly appreciated. Please feel free to contact us, if you need anything else in the future.
Best Regards,
Resume-Now
Great ease of use. I will return to the site once my finances can afford it. I will also be more than happy to recommend this site to others. Thank you for your service.
Hi Renee:
Thank you for that fantastic review. It is nice to know that you liked our services and will recommend it to others, we greatly appreciate it. If you need anything else in the future, do not hesitate to contact us.
Best Regards,
Resume-Now
I keep having the same problem with my resume where by after I make a change, the font size and spacing changes in certain parts of my resume. It's a very frustrating problem, but customer service is so human and they take ownership of the problem and fix it for me. Nice to know there is still a customer service representative who is willing to admit fault! Outstanding customer service!
Having worked at the same place for 31 years i needed a resume for my retirement job. I liked the easy format and the helpful hints it offered made the experience a snap. Great service would use it again if i needed to.
Hi Eugene:
Thank you for such an amazing review! We are happy to know that our service was helpful and easy for you. We wish you a wonderful retirement and if you ever need anything else, do not hesitate to contact us.
Best Regards,
Resume-Now
Had a problem formatting... the rep went above and beyond to help me... it did not matter how long it took... and for that service i chose not to cxl my subscription...
Hi Dawn:
Thank you for taking the time to review our services. We are happy to know that our Customer Care Expert was able to resolve everything for you. It is nice to know that you found our services to be helpful to you. Please feel free to contact us if you need any further assistance.
Best Regards,
Resume-Now
Kenneth was great. He was helpful with helping me cancel my account. He was polite and respectful of my time.
Hi Jennifer:
Thank you for taking the time to review our services. We are happy to know that Enrique was able to resolve everything for you. It is nice to know that you found our services to be great. Please feel free to contact us if you need any further assistance.
Best Regards,
Resume-Now
I had been paying for resume now since April unknowingly. I made Enrique aware of this, and he went out of his way to help me get my refund and get my money back, and always helped make it very clear what my options were. Extremely good service.
Hi Jimmy:
Thank you for taking the time to review our services. We are happy to know that Enrique was able to resolve everything for you. It is nice to know that you found our services to be helpful to you. Please feel free to contact us if you need any further assistance.
Best Regards,
Resume-Now
Answer: Hello Barry, You are able to download the basic text version of your resume for free! For $2.95 and with a 100% money-back guarantee, we do offer a 14-day trial of the full range of our services, which includes access to our number of templates!
Answer: Please cancel my membership I no longer need it Thank you
Answer: Hi Brian, You are able to download the basic text version of your resume for free! For $2.95 and with a 100% money-back guarantee, we do offer a 14-day trial of the full range of our services, which includes access to our number of templates!
Answer: Hello Carroll, You are able to download the. Txt version of your resume with our free service. Please try this and if you still experience an issue, do not hesitate to reach back out to us. Thank you.
Answer: Hi Brigitte, You are able to download the basic text version of your resume for free! For $2.95 and with a 100% money-back guarantee, we do offer a 14-day trial of the full range of our services, which includes access to our number of templates!
Answer: Hello Theresa, It sounds like your account was not canceled before the end of the 14-day trial, which as we indicate in the terms of our subscription, must be canceled either through your account or by contacting us to avoid rolling over into the monthly subscription. Please send us a message directly to: social@resume-now.com with your Account ID or the email associated with the account and we will process that request for you.
Answer: Hello Urvashi, Could you please send us an email directly to: social@resume-now with your Account ID or the email associated with the account so that we can look into the matter for you? Thank you.
Answer: Hello, Urvashi - Thank you for getting in touch with us, please know that our subscriptions are auto-renewing. We have a continuous billing feature that charges your account after the 14-day period and every month for the regular price afterward unless you choose to cancel your subscription beforehand. We would be more than happy to assist you with the cancellation process. However, in order to do so please contact us at: https://www.resume-now.com/contact-us Best regards, Resume-Now
Answer: Hello, Urvashi - Thank you for getting in touch with us, please know that our subscriptions are auto-renewing. We have a continuous billing feature that charges your account after the 14-day period and every month for the regular price afterward unless you choose to cancel your subscription beforehand. We would be more than happy to assist you with the cancellation process. However, in order to do so please contact us at: https://www.resume-now.com/contact-us Best regards, Resume-Now
Hi Chris,
Thank you so much for this feedback about how our Customer Service team was able to help you out.
Best Regards,
Resume-Now