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ResumeNowReviews 4,062

4.5

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From the business

Create a resume that gets results!

Resume Now AI Resume Builder is trusted by thousands of satisfied users to generate their resumes fast and easy. Our resume builder offers everyone from students and entry-level job seekers to experienced executives a fast and easy way to create a resume. With access to pre-written, industry-specific phrases and recruiter-approved templates, you can download a polished and professional resume in minutes.


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ResumeNow Reviews Summary

The company enjoys a largely positive reputation, with customers frequently praising the quality of their resume services, user-friendly platform, and the professionalism of their support staff. Many reviews highlight the helpfulness and kindness of representatives, particularly mentioning individuals who provided exceptional service. However, some customers expressed concern regarding unexpected subscription charges, indicating a need for clearer communication about billing practices. Overall, while the company excels in customer support and product offerings, addressing the subscription confusion could enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
136
value
124
quality
114
This company responds to reviews on average within 2 days

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Florida
1 review
1 helpful vote
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Very helpful
September 21, 2016

Had formatting issues that were solved quickly and efficiently

Date of experience: September 21, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Chris,
Thank you so much for this feedback about how our Customer Service team was able to help you out.
Best Regards,
Resume-Now

Canada
1 review
1 helpful vote
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Good Customer Services
September 21, 2016

Very knowledgeable and friendly service representative.

Date of experience: September 21, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Juan,
Thanks for those remarks about our Customer Service team.
Best regards,
Resume-Now

Australia
1 review
0 helpful votes
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Resume Now Is a SCAM!
September 20, 2016

I am wanting to cancel my subscription immediately. Resume Now phone number has been disconnected and I am unable to get a live chat connection. This site is a SCAM!

Date of experience: September 20, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Rachel:

We are so sorry you feel that way about our service. We are more than willing to assist you with your concern and are committed to providing excellent customer service. Please send us a direct/private message so we can assist you in a secure manner.

Best Regards,
Resume-Now

Louisiana
1 review
1 helpful vote
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Review
September 20, 2016

A pleasant experience. The customer service rep was patient and assured that she could help.

Date of experience: September 20, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Kimberly:

Thank you for that great review, we really appreciate it. We are happy to know that our Customer Care Expert was able to resolve everything for you. Please feel free to contact us, if you need anything else in the future.

Best Regards,
Resume-Now

District of Columbia
1 review
0 helpful votes
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Very good service
September 20, 2016

/easy to use inter-phase with proper guides that makes creating a CV easy plus a very good customer service experience

Date of experience: September 20, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Emmanuel:

Thank you for that amazing review. It is nice to know that you liked our services, we greatly appreciate it. If you need anything else in the future, do not hesitate to contact us.

Best Regards,
Resume-Now

TW
1 review
0 helpful votes
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Great Customer Service
September 20, 2016

I signed up as a trial for Resume Now and really liked it because it offered a variety of templates and helpful wording suggestions. I didn't remain with it for regular service because I could not afford it at the time. After several months I realized I had been charged for an account. When I called the CSR was soooo helpful, understanding and did not give me a moment of grief over getting that cancelled and refunded. He was absolutely the epitome of what customer service should be. I will definitely be recommending this site and product to my friends, family and associates because the product is good but mainly because the customer service was EXCELLENT

Date of experience: September 20, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Cynthia:

Wow! Thank you for that five star review! It is great to know that our Customer Care Expert was able to help you out. Reviews like these make us strive to deliver the best of the best for you. We greatly appreciate you recommending us to other. Please feel free to contact us if you need anything else in the future.

Best Regards,
Resume-Now

California
1 review
0 helpful votes
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Extremely helpful, recommend using it.
September 20, 2016

Upgrading a resume is always something that I struggled with doing, it was just frustrating. A friend recommended my perfect resume and it was amazing. It was helpful with every detail in building a great resume. It gave examples, had templates and answers for every question I thought of. It was a great tool to have and I recommend it for anyone. It's simple to follow and has great results.

Date of experience: September 19, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Darcy:

Thank you for that fantastic review. It is nice to know that you liked our services and will recommend it to others, we greatly appreciate it. If you need anything else in the future, do not hesitate to contact us.

Best Regards,
Resume-Now

California
1 review
0 helpful votes
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Quick and Easy
September 20, 2016

I recently helped my son update his resume and found the tools and the site to be very good and easy to use. I would definitely use again. Very easy cancellation process after we were done with the site. Thank you!

Date of experience: September 19, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Bob:

Thank you for that great review, we really appreciate it. We are happy to know that you liked our service and would use it again. Please feel free to contact us, if you need anything else in the future.

Best Regards,
Resume-Now

New York
1 review
0 helpful votes
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Refund and cancellation
September 18, 2016

David was very accommodating. Listened attentively and able to solve my concerns

Date of experience: September 18, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Kerlene:

We are glad to know that David was able to help you out. Thank you for taking the time to review our service, it is greatly appreciated. Please feel free to contact us, if you need anything else in the future.

Best Regards,
Resume-Now

Alabama
1 review
0 helpful votes
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Great Service!
September 17, 2016

I used the first offer under $2 and it worked great. The full membership fee was drafted but I was able to cancel because I found a job right away! Great customer service follow up!

Date of experience: September 17, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Malinda:

Congratulations on your new job! We appreciate you taking the time to leave us such an amazing review. Feedback like these make us deliver the best of the best for you. Please feel free to contact us if you need anything in the future.

Best Regards,
Resume-Now

Wisconsin
1 review
0 helpful votes
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Excellent knowledgeable service
September 17, 2016

The agent I spoke with was Ber knowledgable and I applaud her efforts to keep me as a subscriber. I will bring up the possibility of creating a corporate account for my company in our next board meeting and will always return to you guys if I have the need for a resume.

Date of experience: September 17, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Jose:

Thank you for taking the time to review our service, it is greatly appreciated. We are glad to know that our Customer Care Expert was able to resolve everything for you. We hope to hear from you in the future. Please feel free to contact us if you need anything else.

Best Regards,
Resume-Now

Washington
1 review
0 helpful votes
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Pretty darn good!
September 17, 2016

This site was simple to use and understand. I was able to create a resume and cover letter very quickly.
Thanks Resume-Now!

Date of experience: September 16, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Jennifer:

Thank you for that fantastic review, we greatly appreciate it. It is nice to know that you liked our services and were able to create your documents quickly. If you need anything else in the future, do not hesitate to contact us.

Best Regards,
Resume-Now

District of Columbia
1 review
0 helpful votes
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Great product and service!
September 16, 2016

I signed up for Resume-Now since I needed to quickly update my resume and hadn't done so in years. The product helped me out (and I got the job). But once I had used it, I forgot to cancel.

I had given them my credit card number, so they billed me monthly before I contacted them to fix it several months later. I was definitely surprised by how friendly and accommodating they were when I contacted them. They canceled the service for me right then. They also offered me some alternative agreements that would cost less money each month, which sounded fine, but they didn't press the issue when I told them I'd rather just cancel. They even gave me a refund for the amounts that had been billed.

Good business!

Date of experience: September 16, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Amy:

Congratulations on your new job! We appreciate you taking the time to leave us such an amazing review. Feedback like these make us deliver the best of the best for you. Please feel free to contact us if you need anything in the future.

Best Regards,
Resume-Now

Tennessee
1 review
0 helpful votes
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Wonderful customer service
September 15, 2016

The rep that took my call was awesome very friendly and helped get my issue solved quickly

Date of experience: September 15, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Nicole:

We are glad to know that our Customer Care Expert was able to help you out. Thank you for taking the time to review our service, it is greatly appreciated. Please feel free to contact us, if you need anything else in the future.

Best Regards,
Resume-Now

North Carolina
4 reviews
2 helpful votes
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Excellent
September 15, 2016

Great ease of use. I will return to the site once my finances can afford it. I will also be more than happy to recommend this site to others. Thank you for your service.

Date of experience: September 15, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Renee:

Thank you for that fantastic review. It is nice to know that you liked our services and will recommend it to others, we greatly appreciate it. If you need anything else in the future, do not hesitate to contact us.

Best Regards,
Resume-Now

New Jersey
1 review
0 helpful votes
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Very human customer service
October 17, 2016

I keep having the same problem with my resume where by after I make a change, the font size and spacing changes in certain parts of my resume. It's a very frustrating problem, but customer service is so human and they take ownership of the problem and fix it for me. Nice to know there is still a customer service representative who is willing to admit fault! Outstanding customer service!

Date of experience: September 15, 2016
Kentucky
1 review
0 helpful votes
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! st resume in 31 years
September 15, 2016

Having worked at the same place for 31 years i needed a resume for my retirement job. I liked the easy format and the helpful hints it offered made the experience a snap. Great service would use it again if i needed to.

Date of experience: September 15, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Eugene:

Thank you for such an amazing review! We are happy to know that our service was helpful and easy for you. We wish you a wonderful retirement and if you ever need anything else, do not hesitate to contact us.

Best Regards,
Resume-Now

New York
1 review
0 helpful votes
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Great experience
September 15, 2016

Had a problem formatting... the rep went above and beyond to help me... it did not matter how long it took... and for that service i chose not to cxl my subscription...

Date of experience: September 15, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Dawn:

Thank you for taking the time to review our services. We are happy to know that our Customer Care Expert was able to resolve everything for you. It is nice to know that you found our services to be helpful to you. Please feel free to contact us if you need any further assistance.

Best Regards,
Resume-Now

Massachusetts
1 review
0 helpful votes
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Great service!
September 15, 2016

Kenneth was great. He was helpful with helping me cancel my account. He was polite and respectful of my time.

Date of experience: September 15, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Jennifer:

Thank you for taking the time to review our services. We are happy to know that Enrique was able to resolve everything for you. It is nice to know that you found our services to be great. Please feel free to contact us if you need any further assistance.

Best Regards,
Resume-Now

Kansas
1 review
0 helpful votes
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Enrique was extremely helpful
September 14, 2016

I had been paying for resume now since April unknowingly. I made Enrique aware of this, and he went out of his way to help me get my refund and get my money back, and always helped make it very clear what my options were. Extremely good service.

Date of experience: September 14, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Jimmy:

Thank you for taking the time to review our services. We are happy to know that Enrique was able to resolve everything for you. It is nice to know that you found our services to be helpful to you. Please feel free to contact us if you need any further assistance.

Best Regards,
Resume-Now