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ResumeNowReviews 4,062

4.5

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From the business

Create a resume that gets results!

Resume Now AI Resume Builder is trusted by thousands of satisfied users to generate their resumes fast and easy. Our resume builder offers everyone from students and entry-level job seekers to experienced executives a fast and easy way to create a resume. With access to pre-written, industry-specific phrases and recruiter-approved templates, you can download a polished and professional resume in minutes.


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ResumeNow Reviews Summary

The company enjoys a largely positive reputation, with customers frequently praising the quality of their resume services, user-friendly platform, and the professionalism of their support staff. Many reviews highlight the helpfulness and kindness of representatives, particularly mentioning individuals who provided exceptional service. However, some customers expressed concern regarding unexpected subscription charges, indicating a need for clearer communication about billing practices. Overall, while the company excels in customer support and product offerings, addressing the subscription confusion could enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
136
value
124
quality
114
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Nebraska
1 review
0 helpful votes
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Lovely looking resumes. When I no longer had need of my account, the customer service rep on their little online chat service was prompt and polite. Highly recommend.

Date of experience: October 5, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Katherine,
Thank you for that great feedback. It is excellent to know how you feel about our product and the hassle free experience that we provide. We strive to deliver to you what we do best.
Best Regards,
Resume Now

Canada
1 review
0 helpful votes
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The resumes were easy and quick to complete. The customer service was also extremely quick to respond. Thank you, I would definitely use your services again.

Nick Z.

Date of experience: October 5, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Nicholas,
Thank you for that awesome feedback. It is great to know how pleased you are with our product and the hassle free experience that we provide. We strive to deliver to you what we do best. We wish you the best in your job search.
Best Regards,
Resume Now

Canada
1 review
1 helpful vote
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Solved my problem! Thanks Patric!
October 4, 2016

Solved my problem! Thanks Patric! Great service and helped me process a small payment to continue working on my resume and cover letter.

Date of experience: October 4, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Carolyn,
Thank you for sharing your excellent experience with our Chat Customer Service.
Best regards,
Resume-Now

Pennsylvania
1 review
2 helpful votes
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I would have liked to give it a 4.5, but I was unable to. This is a great tool for those who do not have the skills to create a resume. The only thing that I had a problem with is that I had to delete my section if a mistake was made. For example, I didn't put my present college in my education section first. I had to start all over because I couldn't find where I could put my school in above my previous college. That's the only problem I had.

Date of experience: October 4, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Lizette,
Thank you for that terrific feedback. It is great to know how pleased you are with how your resume looks now. If you need to move a section of your resume, just drag and drop it to wherever you want that section or you can always contact us and we will help you out. Our service is designed to be easy to use without compromising quality of the end product. Best Regards,
Resume Now

Maryland
1 review
1 helpful vote
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Very helpful.
October 4, 2016

This sight was very helpful. I am 47 years old and haven't written a resume' in quite some time. This helped me find the right format and wording to best highlight my skills and knowledge. It is also super-easy to use!

Date of experience: October 4, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Linda,
Thank you for that awesome feedback. It is great to know how pleased you are with our product and the hassle free experience that we provide. We strive to deliver to you what we do best. We wish you the best in your job search.
Best Regards,
Resume Now

Arkansas
1 review
1 helpful vote
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Help with problems
October 4, 2016

My 17-year-old son ordered a resume from your company online. He thought it was just for one time, but he apparently signed up for the monthly service. Enrique was very friendly, understanding and helpful. He said he would have the monthly charges credited back without any hassle at all. He explained how my son could use the resume services in the future whenever he was ready. My son and I will definitely consider using this company in the future just because of how well we were treated by Enrique.

Date of experience: October 4, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Gretchen:

Thank you for that awesome review, it is very appreciated. We are thrilled to know that our Enrique was able to resolve everything for you. Reviews like these make us change the way we do things for you. If you need anything else, please contact us.

Best Regards,
Resume-Now

New Jersey
1 review
1 helpful vote
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Great service!
October 4, 2016

Had no problems or anything with my call with you. I really appreciate everything and am happy with the great service.

Date of experience: October 3, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Javier:

Thank you for that amazing review, we greatly appreciate it. It is nice to know that you had a great experience with our service. If you need anything else, please contact us.

Best Regards,
Resume-Now

New York
1 review
0 helpful votes
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Resume services
October 4, 2016

The navigation and suggestions the software offers helped me build a resume that resulted in winning the job!

Date of experience: October 3, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Kim:

Thank you for that great review, we greatly appreciate it. It is nice to know that you liked our product and software. If you need anything else, please contact us.

Best Regards,
Resume-Now

Colorado
1 review
1 helpful vote
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Hidden Problems/Aggressive Sales
October 2, 2016

The resume template I chose was fine, but when I had trouble saving changes to it, I called customer service and was told the reason was because I was not using the Google Chrome browser interface. Later, when I tried to email my resume and, in the process, lost all formatting, I called customer service again. This time I was told that Resume-Now is aware of the "known problem" that their templates do not save well as Word docs. Both the Chrome preference and the Word issue should be disclosed on the site when subscribers are making their template choices. Also, I was very aggressively upsold when I tried to terminate my subscription within the 14 day trial window. I would recommend more transparency and less promotion for this service.

Date of experience: October 2, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Jill:

We are very sorry you had these inconvenience with our service and would like to remedy this situation. Thank you for taking the time to provide us some feedback, it changes the way we do things for you. To be able to assist you in a secure manner, we will send you a direct message.

Best Regards,
Resume-Now

Illinois
1 review
1 helpful vote
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Quality Customer Service
October 2, 2016

Danny helped out a lot and made the process easy with the issue I had. Stress free and straight to the point.

Date of experience: October 1, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Jon:

Thank you for that amazing review, it is greatly appreciated. We are happy to know that Danny was able to resolve everything for you. It is nice to know you had a stress free experience. Please feel free to contact us, if you need anything else in the future.

Best Regards,
Resume-Now

Mexico
1 review
1 helpful vote
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Terrible service
October 1, 2016

I did not get any good information to find a Job and I got charge for 2 years did not used it.

Waist of monies!

Date of experience: October 1, 2016
Yashira H. — ResumeNow Rep
over a year old

We appreciate you sharing your experience with us, Valente. We strive to deliver A+ customer service and apologize if we haven’t met that standard. We’d like to help you address your concern so you can have a great experience with us, please contact us at https://www.resume-now.com/contact-us

Michigan
1 review
1 helpful vote
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Thank you for your product
October 2, 2016

Thank you for your info. I will not be taking the time for this right now and hopefully I will have landed my job next week!
Thanks!

Date of experience: October 1, 2016
Yashira H. — ResumeNow Rep
over a year old

You are most welcome, Judy!

Florida
1 review
1 helpful vote
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Great experience
September 30, 2016

Not pushy at all and definitely made me want to come back to this service in the near future!

Date of experience: September 30, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Katherine:

Wow! Thank you for that outstanding review! It is very nice to know you had a great experience. Reviews like these make us strive to deliver the best of the best for you. Please feel free to contact us if you need anything in the future.

Best Regards,
Resume-Now

Louisiana
1 review
1 helpful vote
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Wonderful
September 30, 2016

The website is by far the easiest to navigate I have ever used. The customer service team was perfect and curtious. I have already recommend it to several people. Thank you.

Date of experience: September 29, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Mary:

Wow! Thank you for that outstanding review! We greatly appreciate you recommending us to others and it is very nice to know you had a wonderful experience. Reviews like these make us strive to deliver the best of the best for you. Please feel free to contact us if you need anything in the future.

Best Regards,
Resume-Now

Colorado
1 review
2 helpful votes
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FUN
September 30, 2016

It was so easy. The Feed-back was very helpful and live chat was reassuring.

Date of experience: September 29, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Sharon:

Thank you for taking the time to review our services, we greatly appreciate it. It is nice to know you had a fun experience with our company. If you need any further assistance, do not hesitate to contact us.

Best Regards,
Resume-Now

Pennsylvania
2 reviews
2 helpful votes
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My daughter was going to use this service to apply for her first job. She decided not to use this site... even though it is very helpful.

I thought I had cancelled my subscription through my account settings, but there was an error somewhere. Steven B. Was very helpful and cancelled my subscription. Thank you for your kind service

Date of experience: September 29, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Carrie:

Thank you for that great review it is greatly appreciated. We are happy to know that Steven was able to resolve everything for you. Review If you need anything else, do not hesitate to contact us.

Best Regards,
Resume-Now

New Jersey
1 review
1 helpful vote
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Upon cancelling my subscription with Resume-Now, I called to request a refund for the amount I had been billed. The Customer Service representative I spoke with (William) was very polite & professional and did issue me a credit.

Date of experience: September 29, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Laura:

Thank you for such an amazing review! We are pleased to know William was able to resolve everything for you. If you need anything else in the future, do not hesitate to contact us.

Best Regards,
Resume-Now

Washington
2 reviews
1 helpful vote
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Great Customer Service
September 30, 2016

Thanks to Lilliam who provided excellent customer service and went beyond my expectations offering options that suited my needs. I would definitely recommend your resume services!

Date of experience: September 29, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Gina:

Thank you for that great review, it is greatly appreciated. We are happy to know that Lilliam was able to resolve everything for you. It is nice to know you would definitely would recommend our services. Please feel free to contact us, if you need anything else in the future.

Best Regards,
Resume-Now

Texas
1 review
1 helpful vote
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The site is fabulous and the lady that assisted me went above and beyond her call of service to make sure i had what i needed.

Date of experience: September 29, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Charles:

Thank you for that awesome review, it is greatly appreciated. We are happy to know that Sophia was able to resolve everything for you. Please feel free to contact us, if you need anything else in the future.

Best Regards,
Resume-Now

California
1 review
1 helpful vote
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Cancellation Call
September 28, 2016

I appreciated the pleasant man who cancelled my subscription. He was not pushy yet being very informative as to how your service could continue to benefit me.
Thank You

Date of experience: September 28, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Carol,
We are excited that you were pleased with our Customer Service team. We are committed on providing a great customer service, rest assured that you will receive a quality service from all our agents. Thanks for the feedback, it's very important for us.
Best Regards,
Resume-Now