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Create a resume that gets results!
Resume Now AI Resume Builder is trusted by thousands of satisfied users to generate their resumes fast and easy. Our resume builder offers everyone from students and entry-level job seekers to experienced executives a fast and easy way to create a resume. With access to pre-written, industry-specific phrases and recruiter-approved templates, you can download a polished and professional resume in minutes.
ResumeNow Reviews Summary
The company enjoys a largely positive reputation, with customers frequently praising the quality of their resume services, user-friendly platform, and the professionalism of their support staff. Many reviews highlight the helpfulness and kindness of representatives, particularly mentioning individuals who provided exceptional service. However, some customers expressed concern regarding unexpected subscription charges, indicating a need for clearer communication about billing practices. Overall, while the company excels in customer support and product offerings, addressing the subscription confusion could enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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I had forgotten to cancel my subscription and the person on the phone was very polite and helpful to get me a full refund!
I called to canceled my subscription. Melissa was very helpful, she gave great
Advises and directed me to your website to see the "interview for a job".
Thank you Melissa.
Hi Myriam, It is very nice to know Melissa was able to resolve everything for you. If you need further assistance, do not hesitate to contact us. Thank you!
I stumbled on to your site through search and found updating my existing resume within one of your fresher looking templates a mostly easy experience. A few wonky things that I needed to move around for my resume to lay out my employment history in a way that makes sense but overall very user friendly. Terms and conditions also appeared straight forward. I would get 14-day access to my resume for just under $2. I saw the charge come through on my credit card, got the welcome email and was happy. And then I saw another ~$20 charge come through. Whaaatttt? Hello, where did that come from? Where did you ever mention that? I called customer service, got many "I'm very sorry" lines and with persistence, was able to have the charge reversed. You can't do that guys - you need to either be VERY upfront about that and mention that VERY clearly at the beginning or send a follow up email post 14 days that tells me this is going down unless I cancel with x number of days. It came out of the blue and was not mentioned anywhere in my correspondence or on the website. Not cool. I recommended you to a girlfriend and now I have to go and warn her. If I had not gone through this, I would have given you a 5/5.
Hi Katharine,
Thank you so much for sharing your excellent experience about the Customer Service provided and it is great to know how pleased you are with how your resume looks now. About the charges, we are thrilled that you were pleased with our resolution about your request, our customer's satisfaction is a priority. We include a brief explanation of our service agreement when the credit card information is requested where it explains that, unless you cancel, you automatically authorize us to charge your account every four weeks at the current rate of the subscription. Lastly, when you finish your enrollment process, an e-mail is sent explaining this as well. Our service is designed to be easy to use without compromising quality of the finished product. We appreciate your detailed and remarkable feedback, it's very important for us.
Thank you
I signed up for a $2 trial and I didn't know it was going to auto renew for $20 in two weeks, It was probly my fault but I didn't realize that was going to happen. I used the service and it was really good it made me a nice resume. After all that and the automatic renew I cancelled and asked for a refund. He tried to sell me a cheaper package, after I refused about 2 other offers to stay with them he issued my refund. So I am thankful for that and like I said the resume I made was ni9ce, so they get four stars I left off the other star because they auto-renewed me in the first place and it was unclear that that was going to happen, and they sent me no emails warning me anything about it.
Hi Kelly, We are thrilled to know you were happy with your resume and appreciate you taking the time to review our company. If you need anything else in the future, do not hesitate to contact us. Thank you!
There customer service was excellent, they handle my concern with Tru professional Care. Thanks
Hi Carlos,
We appreciate your feedback about your excellent Customer Service experience with us.
Thank you
My representative helped me greatly by refunding back my money and providing great customer service. He was very kind and understanding of my situation. I'm still using this service and don't plan to cancel my subscription anytime soon. In the case that I wasn't refunded back my money, I would have never used your service again. So again, I had a great customer service experience.
Hi Patrick, We are thrilled to know your experience with our service was great and we appreciate you taking the time to review our company. Please feel free to contact us if you need anything else in the future. Thank you!
Phone representative was excellent and was able to explain many options available to me,
Hi Tamra,
Thank you for that great feedback. It is excellent to know how you feel about our Customer Service and the hassle free experience that we provide. We strive to deliver to you what we do best.
Best Regards,
Resume Now
I am not a computer literate person, but my profession demands that I be on a computer all day; either emails, research, job searching for a client, or lastly: building or creating a resume from scratch for a client that has either never worked, or has only held 1 or 2 jobs their entire lives. I was creating a resume on resume now, and could not for the life of me figure out why I couldn't print the darn thing. I contacted customer service on this chat thing where you type conversations back and forth. I was lucky enough to get Andres. And, the guy was great as a customer service rep and tekky guy. Thanks Andres for all your help, and for making things easy for an idiot like myself!
Hi George:
Thank you for sharing your feedback regarding your recent experience. We always strive to provide the world-class service that you expect from us. It is nice to know that Andres resolved everything for you. Please contact us if you need anything else in the future.
Best Regards,
Resume-Now
The resume and cover letter Builder are very good just not what I was looking for.
Hi Sonja,
Thank you for sharing your experience with us. We're sorry to hear that you're not completely satisfied with our product. While your subscription is still active, we'd love to work with you to help you to get the professional resume you like. If you have any questions or concerns, give us a call at 844-351-7484, representatives are available: Monday to Friday 8 AM to 8 PM CST Saturday 8 AM to 5 PM CST Sunday 10 AM to 6PM CST Please do not hesitate to discuss your problem with us.
Best Regards,
Resume-Now
I recommend this 100% was very satisfied and Usually it s hard to be impressed but I love resume now
Hi Maritza,
Thank you for that awesome feedback. It is great to know how you feel about our products and our Customer Service. We strive to deliver to you what we do best. If you need further help, please do not hesitate to contact us.
Best Regards,
Resume-Now
This site is easy to use and quite helpful in the many different designs they provide for resumes and job tips!
Hi Phama,
Thank you for that awesome feedback. It is great to know how pleased you are with our product and the hassle free experience that we provide. We strive to deliver to you what we do best. We wish you the best in your job search.
Best Regards,
Resume Now
So simple and easy to use. Took minimal time to make a great professional looking resume.
Hi Nicholas,
Thank you for that terrific feedback. It is great to know how pleased you are with how your resume looks now. Our service is designed to be easy to use without compromising quality of the end product.
Best Regards,
Resume Now
This may be anecdotal but the customer care representative that helped me named Yuli Sanchez is on point. I could no longer afford resume now and was submitting a cancellation and a refund and she did it in under two minutes. I should honestly pay her half of my refund for earning me $19.95 in less than 120 seconds. When I have enough money I will definitely be coming back to resumenow, and you can thank Ms. Sanchez for that.
Hi Jennifer,
We are excited that you were pleased with the Customer Service provided by Yuli. We are committed on providing a the hassle free experience and a great customer service, rest assured that you will receive a quality service from all our agents at Resume-Now. Thanks for the feedback, it's very important for us.
Best Regards,
Resume-Now
I loved all of the templates! They really helped me to be able to detail every aspect of my skill set!
Hi Dionne,
Thank you for that terrific feedback. It is great to know how pleased you are with how your resume looks now. Our service is designed to be easy to use without compromising quality of the end product.
Best Regards,
Resume Now
I just want thank Sebastian Alvarez for helping me out today excellent online skills and communication can get no better.
Hi Dittyman:
Thank you for that fantastic review! We are happy to know that Sebastian was able to resolve everything for you and that you liked our services. Please feel free to contact us, if you need anything else in the future.
Best Regards,
Resume-Now
My experience with Resume-Now was excellent! I will definitely be using this service on a regular basis. Customer service was friendly and courteous. I have never used a resume service that was this easy to use. No questions or problems at all.
Hi Shannon:
Wow! Amazing review, thank you! We are happy to know that we rated us as excellent and that you would be using our service in the future. Reviews like these make us strive to deliver the best of the best for you. Please feel free to contact us, if you need anything else in the future.
Best Regards,
Resume-Now
Melisa did everything I needed to have done when I called in. She even emailed me confirmation which made it even better.
Hi Sonya:
Thank you for that fantastic review! We are happy to know that Melissa was able to resolve everything for you. Reviews like these make us change the way we do things for you. If you need any further assistance, do not hesitate to contact us.
Best Regards,
Resume-Now
When I called to cancel my subscription, the rep who took my call was very professional and polite. He respected my decision. I surely will recommend Resume Builder to anyone. Good luck for continued success!
Hi Natividad:
Thank you for that awesome review. It is nice to know that our Customer Care Expert was able to resolve everything for you. We also appreciate you recommending our services to others. If you need anything else, please contact us.
Best Regards,
Resume-Now
My agent was very helpful and not pushy, he understood my situation and went to good extents to help me. He has a Very professional demeanor.
Hi Rena:
It is nice to know that our Customer Care Expert was able to resolve everything for you and we would like to thank you for that amazing review, it is greatly appreciated. If you need anything else, please contact us.
Best Regards,
Resume-Now
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jimmy, Thank you for reaching out and sharing your thoughts about your experience. We are sad to hear that your experience with us has been anything less than amazing. We would love to turn this around for you. Please direct message us so we can assist you in a secure manner. Thank you!