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From the business
Create a resume that gets results!
Resume Now AI Resume Builder is trusted by thousands of satisfied users to generate their resumes fast and easy. Our resume builder offers everyone from students and entry-level job seekers to experienced executives a fast and easy way to create a resume. With access to pre-written, industry-specific phrases and recruiter-approved templates, you can download a polished and professional resume in minutes.
ResumeNow Reviews Summary
The company enjoys a largely positive reputation, with customers frequently praising the quality of their resume services, user-friendly platform, and the professionalism of their support staff. Many reviews highlight the helpfulness and kindness of representatives, particularly mentioning individuals who provided exceptional service. However, some customers expressed concern regarding unexpected subscription charges, indicating a need for clearer communication about billing practices. Overall, while the company excels in customer support and product offerings, addressing the subscription confusion could enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The customer service representative was prompt and courteous to my request. She was very helpful Thank you
I don't use the website at all, I've only used it once and wasn't notified that I'd be charged at all. But when I called the customer service rep made it easy for me to cancel and receive a refund
Hi Staesha, it is nice to know our agents were able to resolve everything for you, we are here to help. If you need anything, just contact us. Thanks!
The customer service agent was very understanding and helped me resolve my issue promptly. I did not have to wait on the phone to be helped, it was a quick service.
Hi Claudia, thank you for taking the time to review our service, we greatly appreciate it. If you need anything else, just contact us, we are here to help. Thanks!
Great resume builder and customer service agent Dave Cruz was very helpful.
Hello Tiane,
Thank you so much for sharing your great customer service experience and to let us know how helpful was agent Dave Cruz.
We appreciate your feedback!
Julian was awesome helping me with errors on my current resume! Kudos!
Hi Dewayne,
Kuddos to you as well for sharing your experience with us. It is our pleasure assisting our customer with their needs. We strive to deliver to you what we do best. If you need further help, please do not hesitate to contact us. I know Julian and the entire Customer Service staff will be more than glad to help you out!
Thank you!
The customer service rep was very helpful and polite, he helped me cancel my membership with no hassles, thanks resume-now for helping me build an awesome resume.
Hi Sean,
You are very welcome! We do thank you for your business and to let us help you, in such important task that is to build an awesome resume for an awesome customer. We are sorry to see you go, feel free to contact us if you have any further questions or concerns regarding the service or if you decide to reactivate your account.
Thank you!
The resume builder is easy to use and produces a professional resume.
Hi Yuliana,
That's what we aim for, a great product that goes along with a great service.
Thank you for your awesome feedback!
I'm not used to using any online resume-building sites. Customer Service always responded quickly to my emails to answer my questions. Just now, I got off the phone with Anel, who provided EXCELLENT CARE answering all of my questions with professionalism and made me feel "like a friend" who wanted to take care of me! I would highly recommend this company!
Hi Susan,
Awesome feedback! Thank you so much to share your experience with us. Knowing that we make you feel as comfortable as you may feel like you are talking to a friend who is helping you. You did make my morning with your feedback! We strive to deliver to you what we do best. If you need further help, please do not hesitate to contact us.
Thank you so much for your time!
If I am correct, the person to whom I spoke was Dan. He is very friendly and polite. I have some doubts regarding updation of my resume. He helped me a lot.
Thank you so much for your help.
Hi Naga,
It is great to know how you feel about our Customer Service Team and how Dan help you with your resume in a friendly and polite way. We strive to deliver to you what we do best. If you need further help, please do not hesitate to contact us, we got your back.
Thank you for that awesome feedback.
They were professional and courteous. Offered me cheaper options when I said I couldnt afford it as a student anymore. Very good service.
Hi Tansil,
We strive to make our customers happy. Thanks for taking the time to tell us about your recent experience with our service. At Resume-Now, we take feedback seriously because it changes how we conduct business. In fact, we rely on it to continually improve our products and our customers’ experience.
Thank you!
The agent I spoke to was very polite and attentive to my needs
Hi Yakary, it is nice to know you liked our services and our agent resolved everything for you. We are happy to help, if you need anything else, just contact us. Thank you!
The site helped me build my resume so easily and quickly! There were some glitches at time, but I ended up with an awesome resume that got me hired quickly! Their customer service is off the charts and I really appreciated their patience and help with all the questions I had. I will definitely come back! RECOMMEND!
Hi Tania, Congratulations on your new job! We are delighted to know you had an excellent experience with our services and really appreciate you recommending us to others. Reviews like this one make our day! If you need anything else, just contact us, we are here to help you. Thanks!
Excellent way to build a custom resume. Very user-friendly site. Will recommend to others.
Hi Amy, thank you very much for reaching out, We are happy to know you rate us as excellent and if you need anything else, just contact us! Thank you!
Hi Tim, wow! Outstanding review, thanks! Reviews like this one makes us very proud. If you need anything else, just contact us. Thank you!
The formats were amazing, simple and easy.
When I encountered any questions, their customer service was available and answered-solved my questions.
I'll be returning if I need resume updating or career advancement.
Love this!
Hi Holli,
We are excited that you were pleased with our service and with the outcome of getting hired, those are terrific news. We are committed to providing great customer service.
Thanks for the feedback, it's very important for us. We wish you the best with your new job.
Best Regards,
Resume-Now
The customer service representative was excellent!
Hi Andra,
We appreciate your feedback about your Customer Service experience with us, rest assured that you will receive a quality customer service from all our agents.
Thank you
I was experiencing some formatting issues. I called for help and was very pleased to receive quick resolutions to my challenges.
Hi Jennifer, we are delighted to hear that you were very pleased with our service. Please feel free to contact us, if you need anything in the future. Thank you!
It was very easy to use. I loved being able to choose the words that helped describe my abillties and my highlights.
Hi Ramona,
Thank you so much for sharing your experience with our product. It is great to know how pleased you are with how your resume looks now. Our service is designed to be easy to use without compromising quality of the end product.
Thank you
This online service provided me the tools as advertised to get started in my job search.
Hi Ruby, We are glad to have been just what you needed! If you need anything else in the future, please contact us. Thank you!
Resume now really helps you perfect a great resume. Great services offered. I no longer needed the services and I didnt realize at the end of 14 day trial I would be billed 20/mth. Luckily, the customer service rep Rosa Arroyo was great in explaining this. She cancelled the service and even refunded me. She was wonderful. Thanks for your great service!
Hi Taylor,
Thank you for sharing your excitement about the Customer Service provided by Rosa. We are thrilled that you were pleased with our resolution about your request. We are committed to providing great customer service.
Thank you
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Dedee, thank you for taking the time to review our service, we are here to help. If you need anything else, just contact us, we have your back! Thanks!