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From the business
Create a resume that gets results!
Resume Now AI Resume Builder is trusted by thousands of satisfied users to generate their resumes fast and easy. Our resume builder offers everyone from students and entry-level job seekers to experienced executives a fast and easy way to create a resume. With access to pre-written, industry-specific phrases and recruiter-approved templates, you can download a polished and professional resume in minutes.
ResumeNow Reviews Summary
The company enjoys a largely positive reputation, with customers frequently praising the quality of their resume services, user-friendly platform, and the professionalism of their support staff. Many reviews highlight the helpfulness and kindness of representatives, particularly mentioning individuals who provided exceptional service. However, some customers expressed concern regarding unexpected subscription charges, indicating a need for clearer communication about billing practices. Overall, while the company excels in customer support and product offerings, addressing the subscription confusion could enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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They were a lifesaver. Easy to navigate and very professional.
Hi Peter, we apologize for that inconvenience. Reviews like this one makes us change the way we do things. Thank you for taking the time to reach out to us. If you need anything else, just contact us, we are here to help. Thanks!
I was charged on $19.95 my credit card. I called to cancel the subscription for one email and not only did I find out that email did not have a credit card linked to it, but I was informed that with that same email I also had an account at another site. We were both worried about the charge because my credit card wasn't linked to either account. However, the lady was extremely helpful and she offered to look a charge made to the credit card based on the last four digits. We were able to locate my account and she explained how if I didn't unsubscribe, the computer would automatically keep on subscribing me. Therefore, she cancelled my subscription. She was worried I did not find the site helpful but I told her I only needed this app for 14 days as I only needed a resume template for a school project and I wasn't really looking for jobs. After understanding this, she very gently helped me get a refund back on the $19.95. Best service I've had and I'm more willing to use this site again because I know I will be taken care of and treated fairly.
Hi Maria, we are happy to be of great help always, that’s what we’re here for. It is nice to know you found our services to be user friendly and that you would use our services again. If you need anything else, just contact us. Thanks!
First of all I must say that the customer service is very good. With that said I purchased my resume last year and was about edit my already paid for and existing resume and was asked to pay a monthly fee of $49.95 to resubscribe. As a returning customer this is a BIG RIP OFF! There needs to be something put in place in order to maintain customer loyalty to your services. Once a customer already has an account with you one should be able to make as many changes or edits to their resume if they want. It's already paid for... And in the real world no one's resume stays the same it changes as time changes. All I'm say is that at least the resume the customer paid for we should be able to edit that resume. That's all.
Will not recommend this service..
Hi Halleigh, thank you for taking the time to reach out to us. We apologize, that is not the experience we wanted you to have. Please allow us to make things right for you. We will send you a Direct Message to find a timely resolution immediately. Thank you
Resume-Now have assisted me in preparing several resumes on line.
It is fast. Easy to use and readily available,
There is also the opportunity for one's resume to be more readily available to those who do fraudulent activities. Be careful and be on the alert for scams.
JB
Hi Carner, thank you for that great review. We are happy to be great help always, that’s what we’re here for. It is nice to know you found our service to be user friendly. If you need anything else, just contact us. Thanks!
I had no idea how or where to start. I googled resume writing and found my way to this website. I had big challenges for my resume. I had a couple of gaps in time where I wasn't working and the last 3 years I have 3 different jobs. The samples on the side of the pages where so helpful. The give you tips and recommendation on what and how to say the right things. In my interview yesterday my new boss made a point to tell mw that she loved my resume and she was really impressed with the layout. I smiled and said thank you. But it was this resume service that did it. I got the job and I start in two weeks!
My deepest thanks.
JP
Hi Jennifer, congratulations on your new job! Reviews like this one make our day. We really appreciate your feedback and wish you the best on your new job. If you need anything else in the future, just contact us, we got your back. Thanks!
I'm a professional in the sales industry of 25 years.
My representative Laura delivered such quality and outstanding commitment to help me that I would definately send her flowers and money for helping me with resume issues.
This lady is going places in her career!
Thanks so much Laura you are a super star
Hi Katia, what an outstanding review! We are thrilled to know that our SuperStar Laura was able to resolve everything for you. It is very nice to read reviews like this one, it makes us work harder for you. We are here for anything else you would need, just contact us. Thanks!
My customer service agent, Henry was very helpful and very polite... he understood my problem and helped me as much as he could. I really appreciate him.
Hi Navjot, thank you for that amazing review! We are glad to know that Henry was able to resolve everything for you and that you rated us with excellent customer service. If you need anything else, just contact us, we got your back. Thanks!
Good service, a bit unclear on the website about the recurring charges but great customer service and no problem getting a refund for the unauthorized charges
Hi D. S., thank you for reaching out to us. Reviews like this one change the way we do things. If you need anything else, just contact us, we are here to help. Thanks!
First of all it's not free even though it says it is! After working your butt off for hours building a resume, you can't do anything with it ( can't print, email, nothing) without paying the $1.95 ransom! You don't have much choice but to pay. Then it gets worse, in the fine print you can't see, your gonna get billed on your credit card for another $19.95 because you didn't cancel the 14 day "trial period"! To top it off, the customer service rep. Was rude to me and kept trying to talk over me even after asking me a question! NEVER AGAIN!
Hi Todd, we are so sorry you feel that way about our service. That was not the experience we wanted you to have and are more than willing to make it right for you. We will send you a direct/private message so we can assist you in a secure manner. Thank you.
I made a mistake, my fault. I called, they fixed at no charge to me. I will definitely recommend this company to all my friends that need a resume service. Thank you!
You are very welcome, Laura.
After spending over 3 hours creating a resume on this website because it is listed as a free service I found out that you can only CREATE resumes for free. You cannot download, print, or email it unless you pay a fee. Whats the point of creating something you cant use!
Hi Katharine, we are so sorry you feel that way about our service; that was not the experience we wanted you to have. We are more than willing to assist you and we will send you a direct/private message so we can assist you in a secure manner. Thank you.
Haven't updated resume for 20 yrs. Very useful and help was excellent.
Hi KC, wow, that is awesome! Thank you for reaching out to us. We are very glad to have been so helpful to you, that’s what we are here for. If you need anything else, just contact us, we got your back. Thanks!
The customer service rep was very professional, pleasant and efficient!
Hi Elaine, thank you for reaching out to us. It is nice to know our Customer Care Expert was able to resolve everything for you. If you need anything else, just contact us, we got your back. Thanks!
Hi Joy, thank you for reaching out to us. We are glad to know you had a hassle free experience. If you need anything else, just contact us, we are here to help. Thanks!
Used it. Was very easy to do. Referred two additional customers to your sight. And they are very pleased.
Hi Carl:
Thank you for that amazing review and for taking the time to refer our services to others, it is greatly appreciated. Reviews like this one makes us change the way we do things. If you need anything, just contact us, we are here for you. Thanks!
Very professional product. Recommend this company to all my friends!
Hi Brandon,
Thank you for your great feedback! We are professionals helping professional reach their career goals.
Liked the template designs and editor prompts with suggestions on how to fill each section. Put together an excellent resume that really pops!
Hi Thomas,
Good to know how pleased you are with how your resume pops now. Our service is designed to be easy to use without compromising quality of the finished product.
Live Career provided me with a valuable service that allowed me to perform well in the interview process and helped me land a great job.
Hi Matt,
Thank you for that awesome feedback and for let us know that you landed a job, those are terrific news. It is great to know how pleased you are with our product and the results you were able to get. We strive to deliver to you what we do best.
We wish you the best with your new job.
Not understanding this process. I paid for the service to have a professional resume written for me. I was advised somebody would call, yet I received no call. Upon notifying customer service, I was told to call a 1-800 number for help. Really? I was talking to customer service yet referred elsewhere?
Waste of money...
Hi Chad,
We are very sorry that you feel this way about our Resume Services. We are committed on providing great customer service. We take all feedback very seriously. We are more than willing to assist you with your concern. Please contact us for further assistance. You can send us an email to Social@Resume-Now.com or call us to our toll free line 1-844-485-4050 representatives are available Monday to Friday 8am-59pm CST.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Dianna, thank you for rating our services as Excellent and user friendly. If you need anything else, just contact us, we’re here to help. Thanks!