On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Create a resume that gets results!
Resume Now AI Resume Builder is trusted by thousands of satisfied users to generate their resumes fast and easy. Our resume builder offers everyone from students and entry-level job seekers to experienced executives a fast and easy way to create a resume. With access to pre-written, industry-specific phrases and recruiter-approved templates, you can download a polished and professional resume in minutes.
ResumeNow Reviews Summary
The company enjoys a largely positive reputation, with customers frequently praising the quality of their resume services, user-friendly platform, and the professionalism of their support staff. Many reviews highlight the helpfulness and kindness of representatives, particularly mentioning individuals who provided exceptional service. However, some customers expressed concern regarding unexpected subscription charges, indicating a need for clearer communication about billing practices. Overall, while the company excels in customer support and product offerings, addressing the subscription confusion could enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I contacted them because I was having a problem with my resume but the customer service rep was excellent and very helpful!
Thank you Laura H.! I wish all businesses had customer service skills like you :) It took less then 10 minutes to resolve my issue and get confirmation of my refund owed. Will return to this site when I need another job.
Hi GIlda,
Thank you for that awesome feedback! We strive to provide a great Customer Service experience with a one-stop resolution approach to any situation. If you need further help, please do not hesitate to contact us.
Lawrence was very helpful and professional today when I wanted to cancel my service. He offered me a better deal that I could not refuse which increased the value of the service I was looking for. After our chat, I decided not to quit by keeping the service and using it more regularly. I look forward to getting my dream work and when I am there, I will remember this service is what helped me get there!
Hi Melissa,
We are thrilled that you were delighted with how Lawrence was able to provide a resolution about your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!
Thoughtful ideas, a tiny bit of frustration but i was able to contact through live chat and they were perfect in helping me. A great help to pull together ways of expressing who you are, what and why and how. Great resource... gracious
Hi Cheryl,
We are thrilled that you were pleased with our resolution about your request. We are committed to providing great customer service. If you need further help, please do not hesitate to contact us.
Alejandro Castro was such a great help with my resume. He gave the best customer service and was very professional. Live Career. Com you have a great employee in Alejandro!
HI Briana,
Thank you so much for sharing your excellent experience about the Customer Service provided by Alejandro. We are committed on providing a great customer service, rest assured that you will receive quality customer care from all of our agents. We appreciate your detailed and remarkable feedback, it's very important for us.
I was unaware of their payment schedule, and while chatting with a representative, I was refunded what I hadn't known about, and was treated very respectfully. They understood my financial situation and worked something out with me. I am 100% satisfied. They went above and beyond my expectations and I recommend them to anyone.
Hi LeeAnn,
Thank you for that great review. We are happy to know that our expert was able to resolve everything for you and that you were very pleased with our service. If you need anything in the future, just contact us, we’re here for you. Thanks!
I have used "myresume" service three times and have been very pleased with their service. There were a few billing errors but once I contacted them they were resolved immediately. I will use their service again when needed.
Hi Diana,
Thank you for that awesome feedback. It is great to know how pleased you are with our product and the hassle free experience that we provide. We strive to deliver to you what we do best. We wish you the best in your job search.
They were very kind and fixed my issue immediately without any hassle, it was a refund and I very much appreciated it for helping me so quickly
Hi Anai,
We are thrilled that you were pleased with our resolution about your request. We are committed to providing great customer service. If you need further help, please do not hesitate to contact us.
Daniel Garcia was very friendly and helpful in crediting my account. I didn't get hassle for the request, it was quick and easy transaction.
Hi Fawn,
We are thrilled that you were delighted with how Daniel was able to provide a resolution about your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!
This is the only website out of the many others I have tried that actually gives me what I am looking for. Bravo
Hi Nefeteria,
Thank you for that awesome feedback. It is great to know how you feel about our product and sistem. We strive to deliver to you what we do best. If you need further help, please do not hesitate to contact us.
Live Career has some very nice resources tailored and structured to your needs. Many similar resources simply give you too much unfocused information and it is up to you to determine what is valuable and what is not. Live Career basically does that filtering for you.
Hi Luis,
Thank you for your feedback and for rating us with five stars. We wish you the best in your job search.
Lawrence was excellent in guiding me through the process of changing the order of my jobs. He was quick in responding to me and actually fixed the problem for me.
Hi Kathleen,
We are thrilled that you were delighted with how Lawrence was able to provide a resolution about your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!
The rep was very helpful and really assist the customers with care. I really enjoined the service of the livecareer resume. If i need the service again for sure i will come back to them. Thank you for the awesome resume.
Hi Ilias,
Thank you so much for this review. We are thrilled that you were delighted with our Customer service and with how your request was handled. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
It was happy when I hung up he answered all my questions an satisfied all my doubts so if I ever need a new resume I will be signing back up
Hi Chas,
Thank you for your feedback and for sharing your experience with us. We wish you the best in your job search.
She helped me a lot she explained everything in detail she made sure I was a happy customer. I will encourage my family and friends to sign up for resume now.
Hi Ryan,
Thank you so much for sharing your excellent experience about the Customer Service provided by Nicole. We are committed on providing a great customer service. Thanks for the feedback, it's very important for us.
I was very upset because I didn't realized that I forgot to cancel the account and was charged the monthly subscription. I went online and had the pleasure to chat with Steven Bolano, he was very friendly and professional. He listened to my concerns and explained all the features that the site offers. At the end, he was able to give me a great offer that I couldn't say no and I stayed with the subscription active.
Hi Twiggi,
Thank you so much for this review. We are glad that you were pleased with our Customer Service team and how Steven was able to clarify your doubts. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
The program is helpful, easy to use. Support service was nice and helpful. The look is very professional.
Hi Karen,
Thank you so much for this review. We are glad that you were pleased with our Customer service and with how your resume looks now. We are committed to providing great customer service.
Thanks for the feedback, it's very important for us.
Glenda Garza helped me via chat to edit some information on my resume. She got it perfect! Thank you!
Hi LaTonya,
We are glad that you were pleased with how Glenda was able to provide assistance with your request. We are committed to providing great customer service.
Thank you so much for your awesome feedback!
Person named Karen Chica was a great help. I spent some time but it was a great experience. She assisted in a great afshion
Hi Khurram,
We are thrilled that you were delighted with how Karen was able to provide assistance to your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!
I feel the operator took time to understand my context and responded swiftly with the best possible solution. Appreciate the gesture!
Hi Apoorva,
Thank you for your feedback and for sharing your experience with us. We wish you the best in your job search.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Cortney,
Thank you for your awesome feedback. We are delighted that you were satisfied with our service. We are committed to providing great customer service.