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From the business
Create a resume that gets results!
Resume Now AI Resume Builder is trusted by thousands of satisfied users to generate their resumes fast and easy. Our resume builder offers everyone from students and entry-level job seekers to experienced executives a fast and easy way to create a resume. With access to pre-written, industry-specific phrases and recruiter-approved templates, you can download a polished and professional resume in minutes.
ResumeNow Reviews Summary
The company enjoys a largely positive reputation, with customers frequently praising the quality of their resume services, user-friendly platform, and the professionalism of their support staff. Many reviews highlight the helpfulness and kindness of representatives, particularly mentioning individuals who provided exceptional service. However, some customers expressed concern regarding unexpected subscription charges, indicating a need for clearer communication about billing practices. Overall, while the company excels in customer support and product offerings, addressing the subscription confusion could enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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I was very satisfied with my service and was even offered a better monthly fee to continue on with my resume.
I decided to stay put and really received excellent support from this site.
I called about a problem and your associate Alex helped me out with any questions I had looking forward to doing more business with your company thank you
Hi,
We are thrilled that you were delighted with how Alex was able to provide a resolution about your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!
I was given a refund for months I did not realize I was paying and then was offered a better deal to renew the policy. Very satisfied.
Hi Jacob,
We are thrilled that you were pleased with our resolution about your request. We are committed to providing great customer service. If you need further help, please do not hesitate to contact us.
I called upon realizing I'd neglected to cancel my account and was charged for two months. The phone was answered quickly and after a relatively short conversation, the agent on the line was able to cancel my account and refund my credit card. I will be back to Live Career when my next need for a revised resume or cover letter comes about. I was satisfied with their service and with their resolution.
Hi Jovanna,
We strive to provide a great Customer Service experience with a one-stop resolution approach to any situation. If you need further help, please do not hesitate to contact us.
Thank you for your feedback and for rate us with five stars.
Using this site not only allowed me to make my first resume, it also taught me how to make resumes 'from scratch'. Now I don't actually need the service if I ever need a new resume, but I can use it if I want. Also the live chat was very helpful and quick responding. But the best bit was definitely the helpful tips over each section. The site was like having a teacher help format and review my work, so I didn't sound like an idiot. Thanks!
Hi Tyra,
Thank you for that awesome feedback. It is great to know how pleased you are with our product and the hassle free experience that we provide. We strive to deliver to you what we do best. We wish you the best in your job search.
Amazing product/website. Did exactly what I wanted and got me the job. I actually just used it in the 14 day trial and got the job within that time, called to cancel and it was the easiest thing ever. 6/5 stars.
SO GREAT!
Greetings Jordan,
Thank you for that awesome feedback and for let us know that you landed a job, those are terrific news. It is great to know how pleased you are with our product and the results you were able to get. We strive to deliver to you what we do best. We wish you the best with your new job!
Maybe the website has problems, when i did my first resume it had a lot of problems, but with the support now it looks pretty much better.
Hi Alan,
Thank you for your feedback and for sharing your experience with us.
Enjoyed the site and services offered. Very straight forward and the tool-tips are incredibly helpful. Wonderful customer service in helping solve problems.
Hi Ashley,
Thank you for your feedback about our product and for sharing your experience with our Customer Service.
Excellent customer service by agent Juan. Would definitely use this service again if I need to. Formatting professional resumes and tips are well worth it to design many types of resumes.
Hi Janet,
Great to know how pleased you are with our service. Our service is designed to be easy to use without compromising quality of the finished product. Thank you for your feedback about Juan and how she was able to provide assistance with your request. Thank you for that awesome feedback.
Customer Service Agent Harold Cruz assisted me with everything needed via live chat politely and very quickly. Thank you, Harold!
Hi A L,
We are thrilled that you were delighted with how Harold was able to provide a resolution about your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!
I called to cancel my service. Yerlin, the customer service rep who handled my call, offered an option for my account that works for my present situation, which allowed me to keep my account active. I truly appreciate her efforts.
Hi Sandra,
Thank you for your feedback about how Yerlin was able to provide assistance with your request. We strive to provide a great Customer Service experience with a one-stop resolution approach to any situation. If you need further help, please do not hesitate to contact us. Thanks for the feedback, it's very important for us.
So I forgot to cancel my monthly subscription (student budget) and I had to ask for a refund. I used the live chat feature with Karen (no wait no stalling) and it went so smooth and so so soooo professional I even got a full refund! About the resume builder, they have many templates and makes it easy to use and edit. I have really tried many resume builder but I did mine on Resume-now. Absolutely worth a shot and you will get to actually enjoy working on it!
Hi Sultan,
We are thrilled that you were delighted with how Karen was able to provide a resolution about your request. We are committed to providing great customer service.
Thank you so much for your awesome feedback!
Many resume and cover letter templates and they help you along the way but they don't tell you that you have to pay. When I reached the end they finally revealed that it was $2 just to download the resume. Then when I went to cancel my subscription I was ignored through the email costumer service so I had to call them. When I called them I was on the phone for 10 minutes and offered several different products when all I wanted to do was cancel.
Hi Sophie,
Thanks for the feedback, it's very important for us.
Had a conversation with Alejandro Castro and explained my situation to him and i was left completely satisfied with his service. Did an amazing job and help out!
Hi Evelyn,
Thank you so much for this review. We are glad that you were pleased with our Customer Service team and how Alejandro was able to clarify your doubts. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
Quick, helpful and informative. They were very polite and helpful. They were also willing to give me more than I asked for as well.
Hi Sonny,
Thank you for your feedback and for sharing your experience with us.
Justin was rep that help me today, he had the patience with me that was not easy trust me. I 51 years old and am not what the kids say TECH savy and he did it. No one is more surprised than me. Thx Donnie
Hi Donald,
Thank you so much for this review. We are glad that you were pleased with our Customer Service team and how Justin was able to clarify your doubts. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
Handy site. One drawback is the formatting can jump a little but for the most part it creates a nice resume.
Hi T J C,
Thank you for your feedback and for sharing your experience with us. We have taken note of your feedback and let me assure you that we are constantly working in offering you a better experience with us. If there is anything else I can help you with, please let me know.
I spoke with a representative via Chat feature and received very prompt, professional and friendly communication. He reminded me to look at all of their features, and since cost was an issue he was able to offer me a very competitive deal, that I couldn't turn down. Since I can I still use the services until I land my next job. Excellent support and highly recommend working with them and using their services!
Hi Alex,
Thank you for that great review. We are happy to know that our expert was able to resolve everything for you and that you were very pleased with our service. If you need anything in the future, just contact us, we’re here for you. Thanks!
The search results showed My Perfect Resume providing "free templates." When I accessed the website, maybe I just missed it, but I didn't see any information saying otherwise. I spent a good amount of time composing my resume. It was only when I finished and wanted to print it that I was taken to the screen where payment was required. I had spent so much time on it that I decided to pay the $1.95, which was fine. But by paying the $1.95, you are then enrolled in the monthly program and have to cancel if you don't want to be charged the $24.99 monthly fee. I emailed the customer service address to cancel my "subscription", but it was not acknowledged. When I called to cancel, I was offered several other deals before I was able to cancel. The representative did cancel my account when I was firm that I desired to cancel, and he was polite in the matter... Regarding the template itself, the one I chose seemed a little difficult to use. I could rearrange the paragraphs, but couldn't find a way to manage the space between the paragraphs. When I downloaded the document to my computer, there were still parts of the document that I couldn't change, even as a word document. It could have been my lack of expertise, but for me, it was frustrating... That being said, they do provide a large selection of attractive templates.
Hi Stephanie,
Thank you for your feedback and for sharing your experience with us. We strive to deliver the best customer experience possible and a great customer service support in the industry. Our service is aimed to be easy to use without compromising quality of the finished product. We have taken note of your feedback and let me assure you that we are constantly working in offering you a better experience with us. We wish you the best with your job search.
Great customer service with attention to my questions & concerns. Also he took the time to explain some great benefits I was not aware of. Definitely a jewel!
Hi Esther,
We are thrilled that you were delighted with how Xavier was able to provide a resolution about your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Korina,
You're absolutely right! We strive to provide a great Customer Service experience with a one-stop resolution approach to any situation. If you need further help, please do not hesitate to contact us.