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The company has garnered a mixed reputation among customers, with positive feedback highlighting its broad selection of women's clothing and reasonable pricing for certain items. Many customers appreciate the potential for finding great bargains, particularly when items are accurately described. However, significant concerns have emerged regarding product descriptions, as several customers reported discrepancies between the advertised condition and the actual state of items received. Additionally, frustrations with the website's usability, including search functionality and slow loading times, alongside delays in the refund process, suggest a need for improvements in customer service and online experience.
This summary is generated by AI, based on text from customer reviews
I ordered a total of 5 items from them. I was happy with 3 out of 5 because two of the items had been altered by the previous owner. This was not mentioned in the description. I wasn't too upset because I was able to alter the item back to the original condition. I would appreciate honesty. My other beef is I received a survey about my experience with them. It seemed to be one of those surveys that was geared more towards the positive and it gave me no chance to express my true experience. Hence, I am on here. There also is zero ability to go back to past orders and see the description of the item you bought. I like to measure the item and then go back and see if it was correct. It's the only thing you can do when you are buying used and online. For the most part, I am happy with this company. Hopefully, they can only get better.
I recently bought a pair of jeans from this site the jeans were listed as like new they were worn and old it's a total disappointment I understand they are used but the description should be honest I would recommend that you shop else where.The average price for new jeans are 14.00 slightly used are 11.00 I paid 23.00 for very used wrong sized jeans.