Restaurant.com

Restaurant.com does not sell gift cards and it's ridiculous that they call them that. Anywhere else a gift card is a set amount of money you can spend without having to spend anymore. Restaurant.com sells coupons, and coupons are great. I love coupons, but everyone else calls a coupon a coupon, while Restaurant.com says their coupons are gift cards. If you want to buy coupons, Restaurant.com has them, but they sell them as gift cards. I think everyone would agree that in general a gift card is better than a coupon, which is why coupons are generally given away by businesses for free while gift cards are generally purchased. Restaurant.com is surely aware of the fact that people tend not to pay for coupons, so to sell them they call them gift cards. It's a business model built on deception. I wish they would just be forthcoming about what they're selling instead of trying to trick people.

restaurant.com is horrible. They treat the businesses that they sell the "gift certificates" to like crap. They do't honor their end of the bargain, so all of the restaurants in our area are now refusing to accept the "gift certificates". Since we're unable to use them and have no where left to "exchange" them, we want to have our money refunded from restaurants.com. But of course, it's nearly impossible to contact them and get any response in return.

STAY AWAY from restaurant.com! There are better ways to find deals for eating out!

I don't even know what happened to them, it used to be a good way to save money but as a year and a half or so everything went down hill when I tried to use one of the certificates and the restaurant told me that they never authorized those certificates, I called Rest.com (when they used to answer the phone) they apologized and told me they will put it as a credit or gift card on my account... Long story short, now I have 7 certificate credits or gift cards, $25 worth each, that I can't use, when I go to exchange then it tells me that the same certificate number is linked to another account, I called them... Over 40 minutes waiting after they first responded and left me waiting for customer service, no response, sent them multiple emails, no response either. What it was a good company now they are a scam, don't give them your money!

Through my game stop rewards I was able to receive a $25 online gift certificate for Santorini Greek Grill & Lounge. I decided to redeem the certificate and unfortunately we were informed that it was fake. We also asked two other restaurants (Pizza N Pizza, and Pak Restaurant) next door about their participation and they told us their gift certificate were fake as well. Restaurants.com should reimburse the restaurants that were not participating and go through and fix their list of restaurants that never agreed to partner with them.

I have been using Restaurant.com coupons for years. After reading a number of the reviews, most the the complainers must be illiterate. Come on folks, like any other coupon, you must read the terms. And if you did run into a restaurant that would not honor your coupon, I guess you should have showed the coupon before you ordered. I have found that some restaurants exceed the value of the coupon by including drinks and not adding the 18 percent tip.

I have only had one coupon that didn't work and Restaurant.com warned me in advance and offer to replace that coupon. So if you get taken advantage of by some crappy greasy spoon, don't go back, tell all your friends and post a review on YELP.com. You will feel much better and it only cost you $2 or $3. It will cost them a bundle in lost customers. Is it really fair to blame Restaurant.com?

It's a scam. The process works but you don't save any money. You must pay full price and the minimum purchase is double the coupon value. I ended up paying the same amount as I would have if I didn't use the coupon. The web site is complicated and not easy to redeem "certificates" to buy "vouchers" to print out, or display on your phone.

Restaurant.com should be put out of business. It's nearly impossible to redeem their certificates. I have 2 useless $25 certificates because both restaurants closed down due to the pandemic. I also have a $50 gift card that I purchased and can't use because the listed restaurants no longer honor them. The certificates don't expire, but if a restaurant goes out of business or no longer accepts the voucher, then you are out of luck... and money. The site is difficult to use and their customer service is nonexistent. Save yourself the aggravation and don't buy from restaurant dot com!

This is the biggest false advertisement lie and I'm so pissed they fooled me. This is not a gift card at all, its basically a coupon that will get you $5 - $15 off a purchase. Each restaurant requires you to purchase a minimum. So for example I could get $15 of if I spend $75 are more at this particular restaurant. They advertise it as if your getting a gift card for $75 at the discounted price of $15. So don't be fooled liked myself and purchase a coupon. I've honestly never heard of that concept. And to make thing worse most restaurant they have listed don't except the coupons and have no clue how they are even being sold. I'm going to dispute it with my bank and see if I can possibly get this refunded.

Stay away from Restaurant.com. I had purchased $500 worth of gift codes. Restaurant.com invalidated all my gift codes and are showing "There is no credit remaining on the gift code you entered". Because I have had these saved for over two years they deemed that I didn't need them any more. This company will intentionally steal your money. Don't walk away, run away from Restaurant.com. Bottom line is that if you trust strangers with your credit card then go ahead and use this company, because they will steal from you.

My family and I recently visited Orange County Choppers cafe in Ny... the food was just ok... people that were seated at least 15 min before us were waiting at least for 10 min longer than we did for our food and we waited about half hr and only got burgers ( there were 4 of us) the food that was done waiting for pick up by the servers was sitting 15 min before being brought out to the tables and no heat lamps to keep it warm. The best thing was the dead bugs in the big round light right above our table. Nothing to brag about.

This is legally not a scam but it is worthless. I purchased certificates to cash my expiring frequent flyer mileage. That was almost two years ago. I used only one of the certificates so far. Even though I had numerous certificates for the same restaurant they accepted only one per table even on a high bill. The number of the participating restaurants is very low and many of them discontinued the relationship with Restaurant.com. I received emails to change the affected certificates but I was unable to do so because I did not find any restaurant I liked close by.