Reservations.com

There was miscommunication when booking a hotel. I got booked at a different hotel than I wanted. Customer service stepped up and got the issue resolved quickly.

I usually don't comment on every product I use but seeing this barrage of Negative paid comments I could not stop myself from putting this word out because I had a good experience with them. My stay at Seattle for a business weekend was one of the best time I had in recent times. Customer care service of reservations.com were really helpful and was managed by real people unlike other portal who use chat bots(Hope you get it whom i am talking about).

Make sure please that m'y réservation has been cancelled! Because thé 2 emails were contradictory on they messages

I'm not a very techy person but I do know my fair share. When my friend told me about reservations.com. I was hesitant at first to use it because it might turn out too complicated but it turned out I was wrong. You just need to put in the details that are asked of you and then you're given a list of hotels to choose from! I've heard about other booking sites but this is the first one I used and I'm not disappointed!

Update- after a bit of back and forth with the company. They refunded my service fee.

I made a reservation with reservations.com and was charged a service fee thinking it would all be refundable if I cancelled. Unfortunately there is a service fee of 21 dollars. The company did not refund that. In addition the rate was 303 dollars per night but when the reservation was made the total was 404 dollars. Be very careful if you work with this company.

Despite these not-so-favourable reviews, I must say I had a good experience booking with Reservations.com. My husband & I planned to visit our friends at New Orleans. We decided to book our stay early as we wanted a nice accommodation. Reservations.com had some of the best hotels at New Orleans and some of the hotels were on discounted prices because we booked early. We had the best stay at the Renaissance New Orleans and a nice weekend overall.

After i found hotel, i have book my accommodation in few seconds.The site provides a rather detailed profile such as amenities, nearby attractions and even categorized list of reviews from previous customers which makes for easy decision making and reservation. Highly recommended.

Very much enjoyed our recent stay at the Colorado Belle. Always appreciate the efficient check-in, good service at the various venues at the Belle and it's proximity to other venues in Laughlin. Expect we will be back again in fairly short order. Please keep a light on for us. Thanks. Wolf Boehm

Very flashy website with impressive picture quality.

User-friendly interface and well-optimised for clients in both private and business sector.

Visiting recommended, use good judgement when making a purchase. Congratulations to the web designer.

I had been wanting to stay here for a while and finally had the opportunity. The water park is incredible. The rooms are okay...roomy. The elevators were really slow and stairs were not accessible to our floor for some reason. They also need to add more people at the check in desk. Beyond those 2 little annoyances, everything else was very good. The people were nice and my sons had a blast. They are teens and they still found plenty to do.

There really isn't anything bad I can say about Reservations.com. It was easy for me to use. It's got great hotel deals. You get customer service 24/7. I've used this site a number of times and I've always found myself staying in a good hotel.

Have & will stay here again. Room was clean & comfortable. Except for the bathtub/shower, didn't drain normally, we do not like standing in soapy water.

After mistakenly booking a hotel room through your website, you gracefully refunded me in a timely manner and kept me updated during the process.

I always do my hotel bookings online, really helps save me time as I travel a lot for work. I'm really happy with Reservations.com so far. I've compared prices and Reservations.com was able to give me a good one even when you opt for 4 or 5 star hotels.

They have got the best booking deals. I have used their service twice so far but I am pretty sure that I will be needing them for every trip from now onwards. Thoroughly impressed by quick service, variety of hotel options and their super accomodatimg and understanding customer care staff.

I know there are just so many scams online nowadays, but Reservations.com is absolutely legit. You don't need to worry about going to your hotel of choice and ending up not having a booking at all. This actually happened to my friend once using what ended up to be a bogus site! With Reservations.com you have 24/7 customer service so whenever you need help, they'll be able to get back to you wherever you are.

Comfortable beds and cleN bathroom. Some furniture needs replacing especially the dresser drawer the tv was on. Parts of it were peeling away. The inside of the bible drawer was dirty. Fridge and microwave were clean and worked well. Carpet could use updating. The door latch was pulling out of the door and broken... not safe. As I said the room was quiet and worth the money. Breakfast was sparse. Room 206.

Planning a vacation with kids can be stressful and I didn't plan on visiting hotel websites one by one to check on room availability because it's just going to eat up my time. Decided to try Reservations.com as recommended by our close friend and I am just so happy with it! Booked a hotel in Orlando for my family and we can't wait to enjoy our stay!

The website's cancellation policy was hard to find on website and I booked the room. I explained it to customer service and they allowed me to cancel my reservation and refunded all my money except for the $14 dollar service charge, They responded to my email promptly.

It was great experience to work with Reservation.com, they help me to booking a good hotel, which gave me a great pleasure to spend my vacation with my family, they always provide the best rates around and I never had any issues with my resarvations. They are the most reliable reservation website around. When they say guaranteed best rates, they mean it!

I visited few sites before and stopped on this one because I found out about some great deals. Made reservation and call the hotel few days before just to check if everything is fine. I had a great trip and even better time in hotel spa. I'm so glad I stopped on this site because they have a large range of hotel lists.

Visiting Napa Valley was always in my bucket list and I'm glad I got to cross that one off my list finally! Thanks to Reservations.com of course for helping me find a hotel that wasn't too expensive. Stayed at Hotel St. Helena and it was just charming!

I told my friend about Reservations.com and the moment she messaged me to ask for help, I told her to use the site's 24/7 customer support. I'm glad she listened and she ended up booking a hotel not just once but twice! Reservations.com is our favorite now!