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Why are you so fraudulent?
asked by Danielle R. on 7/11/18
4 Answers
OUR CUSTOMERS ARE OUR TOP PRIORITY.
WE ARE FOCUSED ON YOUR SUCCESS!

At a time when other companies are scaling back phone support, Reservations.com is investing to bring back the human element and expand its customer support organization to offer round the clock, live person phone assistance.

We try to make everyone happy, unfortunately customers who writes reviews are mostly unhappy. we are making efforts to have our happy customers to write reviews too.
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They are very misleading... over charging.. and very unhelpful when called. Do not do business with this company!
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fees and taxes were higher than on hotel site, and would not refund $15 fee, but offered to waive it if i kept reservation.
a total scam company
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will not refund the reservation fee when cancel booking
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Hey Reservations.com ...Where the hell is my refund? Why do you charge so much in "fees & taxes"? I live in a tax-free state but you charged us. I recently booked a room for on Sonesta ES Suites web site and it was redirecting to Reservation.com that i was not aware of that.after i checked in How is reservations.com still in business when they're obviously committing fraud? And how have people been able to get their refunds back? Don't you think keeping your customers happy will increase your business? Your cancellation policy is a complete scam!! FRAUD IS YOUR MIDDLE NAME! Can a reservation be canceled right away ? why do you have reports that you are a scam company? I havea reservation for the 16/0518 - 23/05/18 at agua azul benidorm but now have doubts You processed a reservation and charge on my card that is fraudulent Patricia Bidwill is this a US site or Canadian? I accepted a res. AND WHILE I WAS STILL ON PHONE SAID CANCEL. I don't hang up of wait til needy day. WHY?

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