OUR CUSTOMERS ARE OUR TOP PRIORITY.
WE ARE FOCUSED ON YOUR SUCCESS!

At a time when other companies are scaling back phone support, Reservations.com is investing to bring back the human element and expand its customer support organization to offer round the clock, live person phone assistance.

We try to make everyone happy, unfortunately customers who writes reviews are mostly unhappy. we are making efforts to have our happy customers to write reviews too.

This $19.99 charge is NOT mentioned when you call to make the reservation, and you have to dig through your website to find it. Very unscrupulous.

They are very misleading... over charging.. and very unhelpful when called. Do not do business with this company!

fees and taxes were higher than on hotel site, and would not refund $15 fee, but offered to waive it if i kept reservation.
a total scam company

will not refund the reservation fee when cancel booking